Deputy Director, Human Capital Management

Clarification from the agency

Open to all U.S. Citizens.

The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per calendar year.

All applicants will be assessed for executive competency against the five mandatory Executive Core Qualifications (ECQs). If your two-page resume does not reflect demonstrated evidence of the ECQs and PTQs, you will not receive further consideration for the position. For more information regarding the SES and ECQs, please visit the Executive Core Qualifications page.

As the Deputy Director for Human Capital Management, you'll help shape the future of our organization and make a positive impact on the lives of our employees.The Deputy Director works closely with the Director of Human Capital, the Deputy CAO and other senior management officials to support the mission of the USPTO.

You will establish and execute USPTO's human capital vision, strategies, programs, policies and procedures that are flexible, innovative and efficient, with a strong emphasis on customer satisfaction and data-driven decision making.

You'll assist in supervising a management team that is responsible for: acting in a trusted HR business partner/consultant role to provide strategic human capital planning and consulting support, HR process automation and data analytics; human capital and human resources policy; recruitment and staffing; veteran hiring; position management, classification, and workforce planning/analysis; competency assessment and gap analysis; processing services related to personnel actions, benefits, retirements, and personnel records management; executive resources program; work life programs; management of compensation and payroll processes; enterprise-wide training programs, including leadership and management training and succession planning; analysis of workforce metrics and best practices research, examination of adherence to merit principles, and the prevention of prohibited personnel practices.

You'll exercise responsibility on behalf of the Director of Human Capital for ensuring that the Agency's human capital initiatives foster high-performing organizations aligned with the Agency's strategic plan. You'll work with the Agency's senior leadership, the Department of Commerce, the Office of Personnel Management (OPM), the Office of Management and Budget (OMB), and other key stakeholders to set direction and establish policy in carrying out human resources management functions for the Agency.

You'll share responsibility for carrying out ways OHR continually identifies and uses new technology, methods, approaches, authorities and flexibilities in meeting the human resource/human capital needs of the Agency as a whole.

You'll provide for staff reviews and evaluations, including studies and analyses of operations at all levels in the Agency to determine adequacy and effectiveness of assigned people, practices and organization, and for compliance with the requirements of applicable laws, regulations, policies and procedures. You'll ensure correlation of findings with the evaluation of operating program performance and the implementation of indicated corrective action, in cooperation with other staff and Agency senior leaders.

You'll serve as a key advisor to the Director for Human Capital and DCAO, CAO and will be relied upon for consultation, advice and recommendations on overall human capital and human resources management policies and programs of the Agency. This typically involves examining and appraising such programs in terms of strategy, scope, importance, emphasis and timing, as well as the evaluation of organizational structures, management philosophy and methods of operations. You'll advise and recommend on new policies and programs designed to increase operating efficiency.

You'll assist and, as necessary, act for the Director for Human Capital in developing his/her position on major issues arising within the office's areas of responsibility. Toward this end, keeps abreast of USPTO programs, proposed policies, and planning issues, and keeps current on all program areas within the office.

You'll represent the Director for Human Capital and as directed, speak authoritatively in meetings with top USPTO officials, representatives of other government agencies, union representatives and other outside groups.

You'll represent the office on various inter- and intra-agency groups and boards to coordinate policy, guidance, procedures and activities.

Conditions of employment

• You must be a U.S. Citizen or National.
• Subject to a 1-year Senior Executive Service (SES) probationary period (unless already completed).
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. (see https://www.sss.gov/RegVer/wfRegistration.aspx)
• File a Confidential Financial Disclosure Report OGE-278e within 30 days of appointment and annually from then on.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• May be subject to pre-employment and random drug tests.

Qualifications

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.

To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Professional Technical Qualifications (PTQs) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position.

There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Professional Technical Qualifications (PTQs).

PROFESSIONAL TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications.

PTQ 1: Demonstrated expertise leading a complex, high-volume HR organization delivering the full spectrum of services (recruitment, staffing, classification, employee/labor relations, benefits, compensation) for a large, geographically dispersed agency, with a proven record executing flexible, innovative, data-driven human capital strategies, programs, policies, and procedures, and implementing automation across the HR lifecycle.

PTQ 2: Demonstrated ability to build trusted, cross-organizational partnerships and provide consultative HR solutions aligned to mission needs, leveraging public and private-sector best practices to drive customer satisfaction and sustain a high-performing, engaged workforce.

EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Professional Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and PTQs, you may not receive further consideration for the position.

There are five ECQs:

• ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding
• ECQ 2: Driving Efficiency
• ECQ 3: Merit and Competence
• ECQ 4: Leading People
• ECQ 5: Achieving Results

Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

ECQs and PTQs must be thoroughly addressed within your two (2) page resume.

Once the application process is complete, a review of your resume and required documentation will be conducted. If applicants are found minimally qualified, a rating panel will review the resume and Accomplishment Record. Candidates must address all five competencies within a two-page limit using brief written narratives that describes one example of competency-related experience and demonstrates the candidate's proficiency in the following competencies:

• Rule of Law: Upholds the principles of the American Founding, including equality under the law and democratic self-government. Ensures the law is applied fairly and consistently.
• Managing Resources: Manages resources efficiently and effectively based on current and projected organizational goals, skills, budget considerations, and staffing needs.
• Technical Skill: Possesses the requisite technical knowledge and subject matter expertise to consistently produce timely, high-quality work. Is considered a strong contributor in his or her domain.
• Accountability: Ensures that employees are appropriately recruited, selected, appraised, trained, and retained. Takes swift action to address performance or conduct-based deficiencies in employees supervised. Holds self and others accountable for measurable high-quality, timely, and cost-effective results.
• Innovation: Applies creativity to improving products and processes, challenges convention, takes measured risks, and considers ways to simplify and remove unnecessary requirements.

Candidate resumes must provide evidence that supports the claims made in their Accomplishment Record. This document must be uploaded to the application under Accomplishment Record. An accomplishment record submitted outside the USA Staffing system will not be accepted. Narrative responses must be in the below format:

Competency Title
Position title and dates from your resume that this experience was obtained

• Describe the situation (i.e., the challenged faced, the problem solved)
• Describe the specific actions you took
• State the outcome, results, or long-term impact of your accomplishment
• Name and email address of someone who can verify this information

Superior applicants may undergo one or more interviews and may be referred to the selecting official for further consideration.

Upon selection, if not already a member of the SES serving under a career appointment, the individual selected must have his/her executive qualifications certified by the U.S. Office of Personnel Management's SES Qualifications Review Board (QRB) before appointment to this position. The selected individual's application will be forwarded to the OPM for review and certification by the QRB, unless the selectee provides evidence of their noncompetitive status (i.e., a current SES, OPM QRB certified SESCDP graduate, or SES reinstatement eligible). Upon QRB certification, the selected individual will be required to serve a one-year probationary period. For more information regarding the SES, go to https://www.opm.gov/policy-data-oversight/senior-executive-service/.

A complete application consists of all items listed below. Required materials must be submitted by the conclusion of the staffing process. Applications that are incomplete at that time may not be considered.

Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants.

1. RESUME: All applicants are required to submit a resume limited to two (2) pages and the font size should not be smaller than 11 pts (i.e., 1 page that is double-sided or 2 pages that are one-sided each). You will not be considered for this vacancy if your resume is illegible/unreadable. Applicants seeking initial career appointment to the Senior Executive Service (SES) must include evidence of the ECQs and PTQs. PLEASE DO NOT USE USAJOBS RESUME BUILDER.

2. ACCOMPLISHMENT RECORD: Candidates must address all five competencies within a two-page limit using brief written narratives that describes one example of competency-related experience. Each example should document the position title and dates when the experience was obtained, detailed information about the problem or situation, the specific actions taken by the applicant, and the results or outcomes achieved by those actions. The applicant will also provide the name and contact information of an individual who can verify the provided information.

3. ADDITIONAL REQUIRED DOCUMENTS: Applicants are required to submit the following supporting documentation if applicable:

• CURRENT OR FORMER SES MEBERS: Must provide your SES appointment SF-50 (Notification of Personnel Action), and an SF-50 showing current career SES status or career SES reinstatement eligibility.
• SES CANDIDATE DEVELOPMENT PROGRAM (SESCDP) GRADUATES: Verification of successful completion of an OPM-approved SESCDP and OPM SES QRB certification.

Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents contain personal information such as SSN and DOB and some documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove said personal information before you submit your application. You must provide an un-sanitized version of the documents if you are selected.

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