Summary
This position is located in the Office of Business Innovation (OBI), National Credit Union Administration (NCUA). The executive will share full responsibility with the OBI Director in leading and implementing business improvements, disruptive innovations, technology, innovative ideas, products, services, efficiencies, and/or change across the Agency.
This job is open to
Clarification from the agency
All U.S. Citizens and ICTAP eligibles.
Duties
As the Deputy Director, your responsibilities will include:
Exercising strong influence in the formulation, development, and execution of business innovation program policies and activities agency-wide. Collaborating with the Business Innovation Director to accomplish Board and OED initiatives.
In partnership with the Business Innovation Director, Chief Information Security Officer, and Senior Agency Official for Privacy, administering rigorous program integrity to ensure appropriate operational security posture is maintained for information systems.
Serving as the principal advisor to the Business Innovation Director regarding office programs including setting the strategy and vision, developing business process improvements, determining capability needs, setting requirement definitions for associated software applications, establishing stakeholder adoption parameters, etc.
Making recommendations for business innovation programs, including the Enterprise Solution Modernization Program (ESM). Partnering with the Office of the Chief Information Officer and serving in a leadership role in the EMS Program Management Office in jointly planning, leading, and executing the ESMprogram.
Working alongside the Chief Data Officer in the management of data assets of the agency, including the standardization of data format, sharing of data assets, and publication of data assets following applicable law.
Supervising and managing a professional workforce and a variety of work situations maintaining a collaborative and innovative culture.
Keeping stakeholders informed of decisions and progress on the program and related policy and procedure implications. Representing the Business Innovation Director in meetings with Agency officials and at meetings with stakeholders exchanging viewpoints on key matters affecting agency operations.
Requirements
Conditions of Employment
- You must complete a Public Financial Disclosure Form.
- You must be a U.S. Citizen.
- This position is eligible for telework.
- Suitable adjudication of background/security investigation is required.
- You may be required to serve a trial or probationary period.
- This position is subject to drug testing.
Qualifications
For the SS-01 grade level, you must have one year (12 months) of full-time specialized experience comparable in difficulty and responsibility to the CU-15 grade level in the public or private sector. Qualifying specialized experience is defined as experience:
- Developing programs to implement change management plans;
- Developing business process improvements, determining capability needs, and setting requirement definitions for associated software applications; leading the full range of software development, implementation, and solution adoption lifecycle support activities, including related information security; or applying data management standards and governance over agency data;
- Leading project management efforts related to business operations; and
- Supervising a staff.
You must provide specific details in your resume as to how your work experience meets the specialized experience for this position. Please include the month, year, grade and hours worked for each position held. Failure to provide specific details in your resume may result in an ineligible rating due to not meeting the specialized experience. Ensure that your experience and accomplishments reflect the Executive and Technical Competencies.
You must meet the qualifications for this position by the closing date of this announcement. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Executive Core Qualifications (ECQs): You must clearly demonstrate in your resume that you possess all the executive qualifications listed below. We recommend that your resume emphasizes your level of responsibilities, the scope and complexity of programs managed, and your program accomplishments, including the results of your actions.
Although it is not required, applicants are encouraged to address the Executive Core Qualifications and Technical Qualification separately.
- Leading Change. This qualification encompasses the ability to develop and implement an organizational vision, which integrates key national and program goals, priorities, values, and other factors. Inherent to it is the ability to balance change and continuity, to continually strive to improve customer service and program performance within the basic government framework, to create a work environment that encourages creative thinking, and to maintain focus, intensity and persistence, even under adversity.
- Leading People. This qualification involves the ability to design and implement strategies which maximize employee potential and foster high ethical standards in meeting the organization's vision, mission and goals.
- Results Driven. This qualification stresses accountability and continuous improvement. It includes the ability to make timely and effective decisions and produce results through strategic planning and the implementation and evaluation of programs and policies.
- Business Acumen. This qualification involves the ability to acquire and administer human, financial, material, and information resources in a manner which instills public trust and accomplishes the organization's mission, and to use new technology to enhance decision-making.
- Building Coalitions/Communication. This qualification involves the ability to explain, advocate and express facts and ideas in a convincing manner, and to negotiate with individuals and groups internally and externally. It also involves the ability to develop an expansive professional network with other organizations, and to identify the internal and external policies that impact the work of the organization.
Technical Qualification (TQ):
Ability to lead and partner with agency leadership and other internal and external stakeholders to develop policy, design strategies, and manage priorities and projects impacting national and agency-wide goals and objectives.
Education
Education may not be used in lieu of specialized experience for executive positions.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
For Category Rating: Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree to which your background matches the competencies required for this position.
Your application package will be reviewed for completeness (resume, completed assessment questionnaire, and supporting documentation). You will not be considered if you fail to submit all the required documents as outlined in this vacancy announcement.
If you meet the basic qualifications/specialized experience requirements, your resume will be evaluated by an NCUA ERB rating and ranking panel to determine the extent to which you possess the required executive and technical qualifications, your application will be placed in one of three categories based on the score of your ECQs/TQ:
Best Qualified - Applicants possessing experience that substantially exceeds the minimum qualifications of the position.
Well Qualified - Applicants possessing experience that exceeds the minimum qualifications of the position.
Qualified - Applicants possessing experience that meets the minimum qualifications of the position.
Best Qualified candidates will be referred to an NCUA ERB interview panel for a possible interview. The ERB interview panel will make recommendations on final selections to the appointing authority.
Reference Checks: Reference checks will need to be conducted before an offer of employment for the top candidate(s) for this position. The reference checks will need to be conducted with current and former supervisors, if applicable, as a part of NCUA's selection assessment process.
Application of Veterans' Preference: The category rating process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10% must be listed in the highest quality category (except in the case of scientific or professional positions at the CU-09 level or higher).
You may be required to take a leadership assessment.
To preview the application questionnaire, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/12389056
Required Documents
To apply for this position, you must provide a complete application package which includes:
1. Resume (required)
2. Other supporting documentation:
- Cover letter (optional)
- Veterans' documentation (see below for requirements)
- CTAP/ICTAP documentation (see below for requirements)
Veterans: If you wish to receive consideration for veteran's preference you must submit a copy of your veteran's documentation including a DD-214 (member 4 copy preferred, however, the documentation provided must contain dates and character of service) along with a VA letter, SF-15, etc., if applicable. If you are a current active duty service member, please submit an official statement of service from your command.
If you are a current active duty military member who does not have a DD-214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, the character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by, or by the direction of military members' military personnel offices, unit commanders or higher headquarters.
CTAP/ICTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:
- Copy of agency notice;
- Most recent performance rating; and
- SF-50 noting current position, grade level and duty location or Certification of Expected Separation, Reduction In Force separation notice.
To be well-qualified and exercise selection priority for this vacancy, displaced federal employees must be rated well-qualified or above on the rating criteria for this position. For additional information, click CTAP.
How to Apply
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the "Required Documents" section.
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YOUR APPLICATION AND SUPPORTING DOCUMENTS ( i.e. TRANSCRIPTS, CERTIFICATIONS, etc.) MUST BE RECEIVED BY 11:59:59 P.M. EST ON 05/15/2024 TO RECEIVE CONSIDERATION.
To begin, click "Apply Online" to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the "Application Status" link and then select the "More Information" link for this position. The "Application Status" page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
The preferred method to apply is online. If an alternate method is needed, please click on the following link for detailed instructions: Alternate Application Method.
Next steps
Once your online application is successfully submitted you will receive an email notification from the system confirming receipt. Your application will then be evaluated, and you will receive further notification(s) as the status of your application is updated. You may check the status of your application at any time by logging into your USAJOBS account and clicking on your application.
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