Deputy Director Service Delivery Staff

Clarification from the agency

All U.S. Citizens, Senior Executive Service, and those Federal Employees in an Excepted or Competitive Service Status.

This position is located within the Office of the Chief Information Officer (OCIO) within Justice Management Division headquartered in Washington D.C.

The Deputy Director of Service Delivery Staff (SDS), Enterprise Investment and Digital Solutions, reports directly to the Director of SDS.
The OCIO has responsibility for: (1) setting overall data and information technology (IT) strategy for the DOJ in accordance with the priorities set by the Attorney General and the President of the United States, and in support of the broader law enforcement community; (2) overseeing the engineering, design, acquisition, implementation and operation of the DOJ technology infrastructure and services, including IT processing facilities and telecommunications; (3) the establishment and maintenance of Department-wide policies, standards and procedures for data and automated information processing and computer network security; (4) the coordination, planning, development, implementation and assessment of major applications and telecommunications capabilities for end users in the DOJ.

The primary purpose is to serve as the Deputy Director and principal advisor. Providing executive leadership, strategic direction, and oversight of enterprise IT operations, technical programs, mission support services, cybersecurity functions, and strategic resource management activities supporting organizational and national security objectives.

Duties for the position include but not limited to:

1. Providing executive leadership and strategic direction for enterprise IT operations, cybersecurity, infrastructure, customer services, mission support, and digital solutions in support of DOJ-OCIO and national security objectives.
2. Directing enterprise IT service management and delivery, ensuring the availability, reliability, continuity, resilience, performance, and operational effectiveness of IT services supporting mission and business requirements.
3. Overseeing enterprise IT infrastructure and technology operations, including computing platforms, telecommunications, networks, data centers, applications, end-user computing, collaboration and messaging services, and 24/7 enterprise monitoring and support.
4. Leading cybersecurity and enterprise risk management activities, ensuring technology operations and security controls comply with Federal laws, regulations, executive orders, FISMA, NIST frameworks, Zero Trust principles, and DOJ policies and standards.
5. Directing IT modernization, digital transformation, systems engineering, and application development, providing executive oversight of technology architecture, systems integration, service transition, emerging technologies, and lifecycle development to improve mission performance.
6. Serving as the senior technical advisor and authoritative expert on enterprise IT solutions, systems modernization, software and application development, data management, systems analysis, enterprise architecture, and emerging technologies.
7. Overseeing strategic IT investments and resource management, including budget formulation and execution, financial management, capital planning, investment portfolios, resource allocation, working capital fund activities, and performance assessment.
8. Directing enterprise acquisitions, contracts, and technology resource strategies, ensuring major IT investments, contract vehicles, engineering resources, project management, cost, schedule, performance, and service-level agreements are strategically aligned and effectively managed.
9. Exercising executive supervision and management over multiple organizational units, establishing organizational structures, mission priorities, performance expectations, workforce plans, succession strategies, and corrective actions to ensure effective, efficient, and compliant program execution.
10. Advancing merit-based workforce management and organizational effectiveness, ensuring fair and open hiring and promotion practices, objective performance management, employee development, recognition of high performance, skills-based talent practices, and effective utilization of workforce capabilities.

Conditions of employment

Conditions of Employment:

1. You must be a United States Citizen or National.
2. Veterans' preference is not applicable to the Senior Executive Service.
3. Selective Service registration is required for males born on, or after, December 31st, 1959. Those not registered should have an approved exemption on file.
4. You will be required to complete a pre-employment security investigation and background check for the security level designated for this position.
5. You will be required to undergo a drug screening and obtain favorable results prior to being appointed.
6. You may be subject to a one-year probationary period effective from the date in which you are appointed.
7. This position requires you to submit a Public Financial Disclosure Report (OGE 278) upon entry, and annually thereafter in accordance with DOJ and Federal ethics guidelines.
8. You must meet all minimum qualifications to be deemed eligible. Only experience obtained by closing date of this announcement will be considered.

As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership experience that is indicative of senior executive level management capability and directly related to the skills and abilities outlined under the Mandatory Technical Qualifications and Executive Core Qualifications.

Qualifications

The application process used to recruit for this position is RESUME-ONLY. Applicants must show clear evidence of their demonstrated leadership ability by addressing the the Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs) embedded within their resume. The resume-based application should not to exceed 2 pages (1-sheet double-sided or 2 sheets one-sided)

**Note: Applicants who have completed the SES Candidate Development Program (CDP) and have had their ECQs certified by OPM must provide a copy of their certificate as part of their application. Candidates must still satisfy the MTQs of the position.

We recommend that your resume emphasize your level of responsibilities, the scope and complexity of the programs managed, and your program accomplishments, including the results of your actions. You will be evaluated to determine if you meet the minimum qualifications required of the position and on the extent your application demonstrates that you possess the knowledge, skills, and abilities required of the Deputy Director Service Delivery Staff. Please be sure to give concrete examples of your experience and demonstrate the complexity of the knowledge you possess.

ECQ1 - COMMITMENT TO THE RULE OF LAW AND THE PRINCIPLES OF THE AMERICAN FOUNDING. Demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the Rule of Law, and commitment to serve the American people.

ECQ2 - DRIVING EFFICIENCY. Demonstrated ability to strategically and sufficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades.

ECQ3 - MERIT AND COMPETENCE. Demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality.

ECQ4 - LEADING PEOPLE. Demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals; To drive a high-performance, high-accountability culture.

ECQ5 - ACHIEVING RESULTS. Demonstrated ability to achieve both individual and organizational results, and to align results to state goals from superiors.

For this position, the following Mandatory Technical Qualifications (MTQs) have been established and should be addressed within the resume application.

MTQ 1 -
Demonstrated technical knowledge of and experience with key aspects and issues of centralized, distributed, and cloud based business systems, agile and develop software engineering patterns, networks and telecommunications infrastructure solutions, enterprise systems integration, and IT security.

MTQ 2 -
Demonstrated ability to manage, lead, and maintain customer engagement and consensus across large, complex multi-component IT programs that may include multiple component organizations. Should include demonstrated experience and expert knowledge of enterprise-wide IT operations, lifecycle management, customer care, risk management, and compliance.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Only experience obtained by the 11:59pm EST on the closing date (09/18/2026) of this announcement will be considered.

Once this announcement closes the following will occur:

1. A review of your resume, clear evidence of the 5 ECQs and MTQs, and supporting documentation will be conducted by the HR Specialist.
2. Applicants deemed minimally qualified will be referred to an Executive Resources Board (ERB) to further evaluate applications.
3. The ERB will further evaluate applications to determine the best qualified applicants for referral to the hiring official.
4. Best qualified applicants will be referred to the hiring official and may be invited to participate in a structured interview. Interviews may be in a virtual setting or in person at DOJ offices.
5. The selectee will receive a tentative offer from the agency; however, before an agency can appoint a new Senior Executive Service member, the selected individual will be subject to further evaluation through a Structured Interview by the Office of Personnel Management (OPM) Qualifications Review Board (QRB) as required by law. OPM must review the executive qualifications of each new career appointee to the Senior Executive Service (SES) prior to appointment.

NOTE: You MUST address all MTQs as required above, but do not need to address the ECQs if you:

1. Are currently serving under a career SES appointment;
2. Are eligible for reinstatement into the SES; or
3. Have successfully completed a SES Candidate Development Program and been certified by Office of Personnel Management (OPM).

Proof of Qualifications Review Board (QRB) certification must be provided in your application.

To apply for this position, you must provide a complete Application Package which includes:

- Complete Resume that addresses the MTQs and ECQs. Your resume must not exceed (2) pages.
- Recent SF-50 that shows Official Title, Salary, Grade Level, Status and (for current or former federal employees)
- Recent Performance Appraisal (for current or former federal employees)
- Provide certification of OPM QRB approval (for graduates of SES Candidate Development Programs)
-Other supporting documentation as required.

Next steps