Clarification from the agency

This job is open to current permanent Department of Veterans Affairs employees, current permanent Federal employees of other agencies and all US Citizens (if you are a Veterans Affairs employee or an employee of another federal agency, ensure you submit an SF-50 per the required documents section to receive proper consideration) NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

The major duties of the Diagnostic Radiologic Technologist - Quality Management Technologist include, but are not limited to:

• Responsible for evaluating, monitoring and continuously improving various imaging informatics workflows within the Imaging Service line including, but not limited to, Quality Management of the commercial PACS System, voice recognition (YR) system, CERNER, all Vista Imaging interfaces (RIS) with respect to Radiology image dataflow, digital image acquisition and storage (all modalities) processed at the VA Medical Center, Detroit Michigan and troubleshooting services in the day-to-day operations including but not limited to the Radiology Picture Archive and Communication System (PACS), Voice Recognition (VR), Vista Imaging interface, CERNER, 3D Systems, and the Radiology package.
• Maintaining continuity of workflow through normal system conditions; resolving common operating problems; ensuring that communications are operational and working with the PACS Administrator to develop appropriate operational procedures for new and revised processing and systems software requirements. The Incumbent should have knowledge of all Joint Commission, Occupational Safety and Health Administration (OSHA), and VA standards regarding radiology quality assurance and other technical functions.
• Interacting closely as a clinical specialist providing support to the PACS Administrator in the operation and management of digital image and voice acquisition, processing, storage, and display systems at the VAMC Detroit.
• Serving as the Cerner Migration Liaison for Radiology.
• Functioning as the Quality Assurance Specialist responsible for managing the Radiologic Quality Assurance program for the John D. Dingell VA Medical Center.
• Participates in quality assurance/improvement activities and ensures compliance with JCAHO requirements.
• Acquiring, organizing, and maintaining various records and reports as required by management for QA analysis, quality control, performance evaluation and improvement, and other purposes as needed.
• Developing programs to ensure quality provisions are planned, developed, and implemented to identify, prevent, and correct unsatisfactory conditions.
• Has overall responsibility for implementing and maintaining an on-going Quality Control Program applicable to all phases x-ray equipment and procedures, including implementation of techniques and training of personnel to meet these needs. This includes working closely with the general and special procedures technologists, CT technologists, MRI technologists, ultrasound technologists to ensure that the quality is maintained. Participates in quality assurance/improvement activities and ensures compliance with JCAHO requirements.

Work Schedule: Monday - Friday, 8:30am-5:00pm
Telework: Ad-hoc telework may be available per approval from supervisor
Virtual: This is not a virtual position.
Functional Statement #: 91395-0
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• Loss of Credential. An employee in this occupation who fails to obtain certification within two years, or who fails to maintain the required certification must be removed from the occupation, which may also result in termination of employment.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Basic Requirements:

• United States Citizenship. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency. DRTs must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d).
• Certification. All applicants must be certified in general radiologic technology by the American Registry of Radiologic Technology, Radiography (ARRT) (R).
• Education. Completion of a full-time training course of at least 24 months in duration (or the equivalent) in a post-high school diagnostic radiologic technology program, evidenced by a certificate or an associate degree, accredited by the Joint Review Committee on Education in Radiologic Technology (JRCERT) or from [other accrediting agencies as recognized by the Department of Education (DOE).

Creditable Experience
Knowledge of Current Radiologic Technology Practice. To be creditable, experience must have demonstrated possession of the knowledge, skills, abilities, and other characteristics (also referred to as clinical competencies) associated with current radiologic technology practice. This may have been evidenced by the equivalent of one year of active practice, which is paid or nonpaid employment as a DRT as defined by ARRT.
Quality of Experience. Experience is only creditable if it was earned after completion of the basic certification requirements identified in paragraph 2b above. Experience as a graduate DRT is creditable provided the candidate functioned as a DRT and subsequently passed the certification examination.

Quality Management Technologist. This position has full oversight responsibility of departmental Quality Management program and may also include oversight of a departmental Quality Improvement (QI) program. That may include directing the work of lower graded staff. The technologist performs daily inspections of radiographic units to ensure proper mechanical functionality and ensures daily functionality of CR readers. The technologist provides in-service training for technologists and other personnel involved in the operation and maintenance of CR readers, DR panels, and other PACS type of operations maintained within the department. The technologist coordinates scheduling of preventative maintenance for modalities either through biomedical engineering or local contractor service. The technologist works with physicists to ensure compliance with radiation safety program and for acceptance testing of all new installations of equipment. The technologist maintains accurate records, as required by management, for quality assurance analysis, quality control, performance improvement, and other related purposes.

Grade Determinations: At least one year of experience equivalent to the next lower grade level of GS-10 directly related to the position being filled that demonstrates the clinical competencies needed to provide services as a quality control technologist. The candidate must demonstrate all of the following technical KSAs:
1. Knowledge of all Joint Commission on Accreditation of Healthcare Organizations (JCAHO), Occupational Safety and Health Administration (OSHA), and VA standards regarding radiology quality assurance and other technical functions.
2. Ability to train staff on quality assurance and control.
3. Knowledge of inventory management systems.
4.Knowledge of x-ray and other image-producing machinery in order to design and operate a complete radiology quality assurance program.
5. Knowledge of physics and [physical properties of CR and DR panels and image production to diagnose difficulties in x-ray machinery and post processing equipment.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is GS-11.

Physical Requirements: : The work requires extensive walking, primarily between workstations and divisions within the Radiology Department and remote service locations. There may be extended periods of time using and sitting in front of computers. There may be periods when bending and kneeling may be required and/or extended periods of time while working in a cold computer room. Heavy lifting (45 lbs. and over) with or without assistance and the aid of mechanical lift equipment; moderate )lifting (15 -44 lbs.); light lifting (under 15 lbs.); moderate carrying (] 5 - 44 lbs.), light carrying (under 15 lbs.); straight pu11ing; pulling hand over hand; pushing; reaching above shoulders; use of fingers; walking; standing; kneeling; repeated bending; ability for rapid mental and muscular coordination simultaneously; specific visual requirement; ability to visualize X-rays clearly; ability to distinguish basic colors; ability to distinguish shades of coolers; hearing (aid permitted). Duties may require lifting and carrying computer equipment (approximately 45 lbs.) such as monitors, Computer Processing Units (CPUs), and Utility Power System (UPS) products. See VA Directive and Handbook 5019.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Area of Consideration- Eligible applications will be reviewed and referred in the following order:
1. Current permanent VA employees of the facility (Station 553)
2. All other VA employees
3. All other applicants.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete application package which includes:

1. Resume (must include the following information):

• Job Title
• Duties (be as detailed as possible)
• Month and year start/end dates (e.g. June 2024 to April 2025)
• Full-time or part-time (include hours worked per week)

NOTE: Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. Including any of this information may result in an ineligibility rating.

2. Transcript (must include the following information):

• Your Name
• Name of the college or university
• Full address of the college or university
• Degree Received
• Date Conferred

REMINDER: A transcript, either official or unofficial, must be submitted with your application for ALL degrees. A copy of your certificate/degree or screenshot of your current classes are not a replacement of your transcript and they will not be used in the qualifying process.

3. License (must include the following information):

• Name on License
• Issuing state or territory
• Complete license number
• Expiration date

To apply for this position, you must provide a complete Application Package which includes:

• Resume -
  • Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.
  • Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field.
  • You must ensure all duties are detailed in your resume and it clearly shows how you meet the KSA's of the position. We cannot make any assumption on duties performed or level of experience based on a job title. All duties must be described under each job entry with the beginning and ending dates of employment (month and year and hours worked per week). If we are unable to determine your qualifications based on the application materials submitted we are unable to refer you for consideration.
• Current Professional Certification: All applicants must be certified in general radiologic technology by the American Registry of Radiologic Technology, Radiography (ARRT) (R). Current certification must be submitted with application package.
• SF-50, Notification of Personnel Action (if a federal employee) - To verify your eligibility as a federal employee, you must submit a copy of your most recent Notification of Personnel Action (dated in the year 2025), Standard Form 50 (SF-50). You may obtain a copy of your SF-50 from your eOPF. Failure to provide this will exclude you from your claimed eligibility.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (VA)
• License
• Full Resume or CV can be uploaded here
• Other (2)
• Other (3)
• Performance Appraisal
• Professional Certification
• Resume
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

Veterans' preference does not apply for internal or other federal agency employees. Also, this occupation is on the FY26 Annual Determination of Staffing Shortages, so Veterans Preference does not apply to US Citizens candidates at this time.

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