Digital Operations Specialist Job in Dallas, TX

Vacancy No. DESTIMP-12606698-25-KO Department Federal Bureau of Investigation
Salary $66,732.00 to $122,811.00 Grade 9 to 12
Perm/Temp Permanent FT/PT Full-time
Open Date 11/8/2024 Close Date 11/22/2024
Job Link Apply Online Who may apply Public
Locations:
Dallas, TX


Summary

Are you interested in a career with the FBI as a Digital Operations Specialist (DOS)? The DOS uses their expertise of common and uncommon technologies and data platforms to assist investigative teams with identifying, seizing, and understanding digital evidence related to activities encountered during an investigation.

Duties

  • Plans and completes assignments while adhering to established instructions, policies, practices and procedures.
  • Establishes and maintains working relationships with internal and external stakeholders to exchange information, provide recommendations, and provide analytical support.
  • Communicates with others to provide training while preparing and presenting reports and briefings.
  • Utilizes computer related hardware and software to collect, examine, preserve, and duplicate digital evidence while adhering to all legal authorities, policies, and guidelines.
  • Provide onsite technical guidance as a Subject Matter Expert by troubleshooting errors and problems in order to retrieve data/digital evidence, ensuring proper policies and procedures are followed, preventing data loss and equipment damage.

Requirements

Conditions of Employment

  • Must be a U.S. citizen.
  • Must have (or be able to obtain) a valid driver's license.
  • Must be able to obtain a Top Secret-SCI clearance.
  • Some travel may be required.

Qualifications

GS 09: Applicant must possess at least one (1) year of SE equivalent to the GS 07 grade level. SE is defined as follows:

  • Planned and completed assignments involving digital evidence and/or technical data while adhering to established instructions, policies, practices and procedures.
  • Established and maintained working relationships with internal and external stakeholders to exchange information, provide recommendations, and analytical support on matters related to technical data and/or digital evidence.
  • Communicated orally, in writing, and through reports, briefings, formal/informal training sessions, and other methods of information exchange on matters involving technical data and/or digital evidence.
  • Utilized computer related hardware and software to collect, examine, preserve, and duplicate technical data and/or digital evidence while adhering to all legal authorities, policies, and guidelines.
  • Troubleshoot errors and identified problems retrieving technical data and/or digital evidence.

GS 11: Applicant must possess at least one (1) year of SE equivalent to the GS 09 grade level. SE is defined as follows:

  • Planned, interpreted, and refined the methods and technologies used to retrieve technical data and/or digital evidence to support digital operations.
  • Established and maintained working relationships with internal and external stakeholders to exchange information, provide guidance, recommend new procedures and techniques to better support digital operations.
  • Communicated orally, in writing, and through reports, briefings, formal/informal training sessions, and other methods of information exchange on matters involving technical data and/or digital evidence.
  • Utilized computer related hardware and software to identify, collect, examine, preserve, and duplicate technical data and/or digital evidence while adhering to all legal authorities, policies, and guidelines.
  • Troubleshoots errors and problems retrieving technical data and/or digital evidence ensuring proper policies and procedures are followed to prevent data loss and equipment damage.
  • Provided onsite technical guidance as a Subject Matter Expert.

GS 12: Applicant must possess at least one (1) year of SE equivalent to the GS 11 grade level. SE is defined as follows:

  • Initiated, established and maintained working relationships with internal and external stakeholders to enhance information sharing and collaboration.
  • Communicated orally, in writing, and through reports, briefings, formal training sessions, and other methods of information exchange on matters involving technical data and/or digital evidence.
  • Utilized a variety of digital services and digital data storage systems to include equipment, processes, operating systems, software, programs, storage devices and other digital operations products to extract technical data form complex digital devices.
  • Identified, troubleshoot, and correct complex errors and problems retrieving technical data and/or digital evidence ensuring proper policies and procedures are followed to prevent data loss and equipment damage.
  • Provided onsite technical guidance as a Subject Matter Expert.
  • Established and maintained effective internal quality controls over search and retrieval methods to safeguard the collection of technical data and/or digital evidence and comply with appropriate laws and regulations.

Education

Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.

All degrees must be from an accredited college or university. Education may be substituted for specialized experience as follows:

GS 09: Applicant must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.

GS 11: Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related.

GS 12: Education may not be substituted for SE at this grade level.

Degrees must be in one of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.

Additional information

Required Training: Selectees must successfully complete a 10 week mandatory Digital Operations Specialist Training in Huntsville, AL within the first year of employment.

Please be advised that in some locations the Digital Operations Specialist position may fall under a Special Rate Table. Special Rate Tables 999B, 999C, 999D, 999E, 999F, 999AA, 999AH, and 999AP may be used based on location and/or grade.

As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

Memorandum for Record: Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation (Memorandum for Record):

a. Percent of time worked in the particular position (cannot conflict with main duties)
b. The month/year work began
c. Frequency worked (i.e., daily, monthly, etc.)
d. Specific duties performed

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications for this position will be assessed in 2 phases.

Phase 1: Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the initial job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.

Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the initial qualification requirements in phase 1 above by the closing date of this announcement.

Phase 2: Those that meet the initial job qualifications mentioned in phase 1 will have their applications forwarded to the program manager for a technical interview. Those applicants who successfully complete the technical interview will be deemed Most Competitive and will be referred to the selecting official for further consideration.

All applicants will be rated on the following Competencies:

  • Analytic Thinking
  • Communication
  • Data Analysis
  • Interpersonal Ability
  • Problem Solving/Judgment
  • Technology Application

Required Documents

To apply to this position, interested applicants must provide a complete application package by the closing date which includes:

  1. Your resume, specifically noting relevant work experience and associated start and end dates
  2. A complete assessment questionnaire
  3. Other supporting documents (if applicable):
  • College transcripts, if qualifying based on education.
  • Notification of Personnel Action, SF-50; not applicable to current FBI employees.
  • Memorandum for Record (MFR), Please see Additional Information.
  • Most recent Performance Appraisal; not applicable to current FBI employees.
  • Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later.

How to Apply

To apply for the Digital Operations Specialist position, please click here.

Agency contact information

Crystal Gissy
Address
Federal Bureau of Investigation
935 Pennsylvania Ave, NW
Washington, DC 20535
US
Learn more about this agency

Next steps

Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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