Clarification from the agency

All U.S. Citizens.

• Plans and completes assignments while adhering to established instructions, policies, practices, and procedures.
• Establishes and maintains working relationships with internal and external stakeholders to exchange information, provide recommendations, and provide analytical support.
• Communicates with others to provide training while preparing and presenting reports and briefings.
• Utilizes computer related hardware and software to collect, examine, preserve, and duplicate digital evidence while adhering to all legal authorities, policies, and guidelines.
• Provide onsite technical guidance as a Subject Matter Expert by troubleshooting errors and problems in order to retrieve data/digital evidence, ensuring proper policies and procedures are followed, preventing data loss and equipment damage.

Conditions of employment

• Must be a U.S. citizen.
• Must have (or be able to obtain) a valid driver's license.
• Must be able to obtain a Top Secret-SCI clearance.
• Some travel may be required.
• Selectee will be required to successfully complete a mandatory 10 week Digital Operations Specialist Training at Redstone Arsenal in Huntsville, AL within the first year of employment.

Qualifications

GS-7: Applicant must possess at least one (1) year of SE equivalent to the GS-5 grade level. SE is defined as follows:

• Applied established policies and procedures involving the collection and preparation of technical data and/or digital evidence.
• Provided routine guidance to internal colleagues on performing analysis and review of technical data and/or digital evidence.
• Communicated orally, in writing, and through reports, briefings, and other methods of information exchange on matters involving technical data and/or digital evidence.
• Utilized computer related hardware and software to collect, examine, and preserve technical data while adhering to all legal authorities, policies, and guidelines.

GS-9: Applicant must possess at least one (1) year of SE equivalent to the GS-7 grade level. SE is defined as follows:

• Planned and completed assignments involving digital evidence and/or technical data while adhering to established instructions, policies, practices, and procedures.
• Established and maintained working relationships with internal and external stakeholders to exchange information, provide recommendations and analytical support on matters related to technical data and/or digital evidence.
• Communicated orally, in writing, and through reports, briefings, formal/informal training sessions, and other methods of information exchange on matters involving technical data and/or digital evidence.
• Utilized computer related hardware and software to collect, examine, preserve, and duplicate technical data and/or digital evidence while adhering to all legal authorities, policies, and guidelines.
• Troubleshot errors and identified problems retrieving technical data and/or digital evidence.

GS-11: Applicant must possess at least one (1) year of SE equivalent to the GS-9 grade level. SE is defined as follows:

• Planned, interpreted, and refined the methods and technologies used to retrieve technical data and/or digital evidence to support digital operations.
• Established and maintained working relationships with internal and external stakeholders to exchange information, provide guidance, and recommend new procedures and techniques to better support digital operations.
• Communicated orally, in writing, and through reports, briefings, formal/informal training sessions, and other methods of information exchange on matters involving technical data and/or digital evidence.
• Utilized computer related hardware and software to identify, collect, examine, preserve, and duplicate technical data and/or digital evidence while adhering to all legal authorities, policies, and guidelines.
• Troubleshot errors and problems retrieving technical data and/or digital evidence ensuring proper policies and procedures are followed to prevent data loss and equipment damage.
• Provided onsite technical guidance as a Subject Matter Expert.

GS-12: Applicant must possess at least one (1) year of SE equivalent to the GS-11 grade level. SE is defined as follows:

• Initiated, established and maintained working relationships with internal and external stakeholders to enhance information sharing and collaboration.
• Communicated orally, in writing, and through reports, briefings, formal training sessions, and other methods of information exchange on matters involving technical data and/or digital evidence.
• Utilized a variety of digital services and digital data storage systems to include equipment, processes, operating systems, software, programs, storage devices, and other digital operations products to extract technical data from complex digital devices.
• Identified, troubleshot, and corrected complex errors and problems retrieving technical data and/or digital evidence ensuring proper policies and procedures are followed to prevent data loss and equipment damage.
• Provided onsite technical guidance as a Subject Matter Expert.
• Established and maintained effective internal quality controls over search and retrieval methods to safeguard the collection of technical data and/or digital evidence and comply with appropriate laws and regulations.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated using the FBI's Candidate Rating Procedures. Your resume and supporting documents will be reviewed to verify that you meet the job qualifications listed in this announcement and will be compared against your responses to the online assessment questionnaire. If your self-assessment in the vacancy questions is not supported by details in your resume or supporting documents, you may be disqualified from the Most Competitive category. Veterans' preference will be applied.

All applicants will be rated on the following Competencies:

• Analytic Thinking
• Communication
• Data Analysis
• Interpersonal Ability
• Problem Solving/Judgment
• Technology Application

1. A two-page resume that outlines relevant work experience and associated start and end dates. Resumes exceeding two pages will not be considered.
2. A complete assessment questionnaire
   Other supporting documents (if applicable):
   • College transcripts, if qualifying based on education or if there is a positive education requirement.
   • Notification of Personnel Action, SF-50; not applicable to current FBI employees.
   • Most recent Performance Appraisal; not applicable to current FBI employees.
     Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later.
   • Memorandum for Record (MFR): Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation:
     • Percent of time worked in the particular position (cannot conflict with main duties.
     • The month/year work began.
     • Frequency worked (i.e., daily, monthly, etc.)
     • Specific duties performed.

Next steps