Director, Division of Operations, Systems and Policy - Open to All U.S. Citizens Job in Austin, TX

Vacancy No. AMAC-DE-2112-12657169-25 Department National Credit Union Administration
Salary $132,783.00 to $240,898.00 Grade 14 to 15
Perm/Temp Permanent FT/PT Full-time
Open Date 1/8/2025 Close Date 1/23/2025
Job Link Apply Online Who may apply Public
Locations:
Austin, TX


Summary

The NCUA is ranked #9 for the 2023 best places to work in the Federal government (mid-size agencies).

This position is at the National Credit Union Administration (NCUA) in the Asset Management and Assistance Center. This position serves as the Director, Division of Operations, Systems and Policy. The incumbent will provide supervisory oversight and operational expertise, support and advice in all phases of the agency's liquidation program.

Duties

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As Director of Operations, Systems, and Policy, you will:

  • Manage the day-to-day operations of Division of Operations, Systems, and Policy; direct execution of such work and supervise the activities of subordinate staff.
  • Plan, organize, control, and evaluate administrative and provide oversight activities associated with the management of AMAC; including budget and financial management, procurement, and records management.
  • Advise the AMAC President and Deputy President on recommended policy changes resulting from reviews of internal control programs, audit findings, identified gaps and liquidation activities.
  • Consult on data analysis requests to conceptualize and define data modeling requirements and work with large and complex data systems to organize, aggregate, prepare and validate data for use in financial analysis, business applications, and policy research.
  • Oversee the design, maintenance, and operation of the governance of AMAC's data.
  • Serve as a technical resource and ensure that systems are fully integrated within AMAC, as well as with systems from the other NCUA divisions according to applicable requirements.

Requirements

Conditions of Employment

  • You must be a U.S. Citizen.
  • Suitable adjudication of background/security investigation is required.
  • A supervisory probationary period may be required.
  • A financial disclosure is required.
  • Must complete initial online questionnaire.
  • Applicants must complete an assessment battery (i.e., Assessment Questionnaire and Federal Supervisor Assessment) via the USA Hire platform if notified to do so.

Qualifications

Specialized experience is the experience that has equipped you with the specific knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled.

To qualify at the CU-14 level, you must have at least one full year of specialized experience equivalent to the CU/GS-13 level in the Federal service (obtained in either the public or private sectors). This experience must include at least four of the following activities:
(1) preparing accounting systems and financial management policies, procedures, or operational guidance for a company or agency;
(2) conducting financial or operational audits or internal control reviews;
(3) preparing and administering a program's financial and resource budget for a company or agency;
(4) implementing technology-based solutions to automate manual reports and processes;
(5) converting raw data sets into visual and written reports;
(6) examining or liquidating complex financial institutions. Complex financial institutions is defined as financial institutions or federally insured depository institutions with CAMELS rating of 3, 4, or 5; or those in danger of failure due to deteriorating financial conditions.

To qualify at the CU-15 level, you must have at least one full year of specialized experience equivalent to the CU/GS-14 level in the Federal service (obtained in either the public or private sectors). This experience must include supervising or reviewing the work of others; and
at least four of the following activities:
(1) preparing accounting systems and financial management policies, procedures, or operational guidance for a company or agency;
(2) conducting internal audit or internal control reviews;
(3) preparing and administering a program's financial and resource budget for a company or agency;
(4) implementing technology-based solutions to automate manual reports and processes;
(5) converting large data sets into visual and written reports;
(6) Examining or liquidating complex financial institutions. Complex financial institutions is defined as financial institutions or federally insured depository institutions with CAMEL ratings of 3, 4, or 5; or those in danger of failure due to deteriorating financial conditions.

You must meet the qualifications for this position by the closing date of this announcement.

Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.

YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience and support your responses to the online questionnaire as described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. Please ensure that your resume includes the grade (if you are a current or previous federal employee), month, and year that you began and ended for each position held or that position may not be credited toward meeting the specialized experience requirement. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating.

Your resume must also support your responses to the online questionnaire. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.

Education

Education may not be used in lieu of experience for this opportunity.

Additional information

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Career Ladder Promotion: If you are selected at the lower grade level advertised in this announcement, you may be noncompetitively promoted to the next grade level in accordance with OPM regulations and NCUA policies.

SALARY: Pay will be set within the advertised pay range to align with the selectee's skills and experience and the requirements of the position in accordance with NCUA's compensation policy. The salary range shown is NCUA's Local Pay Rate (LPR) which includes the locality rate for the Austin, Texas geographical area. Please click here to review all salary ranges based on locality.

EXCEPTION: If you are a current non-supervisory NCUA employee and are selected for reassignment into a supervisory position, you may receive up to a 10% salary increase, not to exceed the National Pay Rate (NPR) of the pay grade. Management will consider your current salary in relation to the duties and responsibilities of the new position.

SELECTIVE SERVICE: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check the status of your registration by visiting the Selective Service website at http://www.sss.gov/.

This position is not in the bargaining unit.

Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES (political) employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you must disclose that to the point of contact listed on this vacancy announcement.

The Fair Chance Act: In accordance with the Fair Chance to Compete for Jobs Act of 2019 (Fair Chance Act), 5 U.S.C. Sec. 9202, and 5 C.F.R. Part 920, the National Credit Union Administration (NCUA) may not request, in oral or written form, that an applicant for employment disclose criminal history record information before the NCUA makes a tentative offer of employment, absent an exception. Complaints that the NCUA violated the Fair Chance Act must be submitted to LaborEmpRelations@NCUA.GOV or to the Office of Human Resources, Employee Relations, National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314 within 30 days from the agency's alleged non-compliance with the Fair Chance Act.

Illegal drug use by individuals working for or on behalf of the federal government, whether on duty or off duty, is contrary to the efficiency of the service and in direct violation of the Controlled Substance Act and the Drug-Free Workplace Act.

NCUA IS A COMPETITIVE SERVICE FEDERAL AGENCY.

NCUA uses E-Verify, a web-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify, including your rights and responsibilities.

More than the number of positions listed may be filled through this vacancy announcement.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

For Category Rating: Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree to which your background matches the competencies required for this position.

Your application package will be reviewed for completeness (resume, completed assessment questionnaire, and supporting documentation). You will not be considered if you fail to submit all the required documents as outlined in this vacancy announcement.

If you meet the qualification requirements, your application will be placed in one of three categories:
Best Qualified - Applicants possessing experience that substantially exceeds the minimum qualifications of the position.
Well Qualified - Applicants possessing experience that exceeds the minimum qualifications of the position.
Qualified - Applicants possessing experience that meets the minimum qualifications of the position.

The self-assessment questions have been developed to evaluate your competency in the following areas:
Financial Analysis, Managing Human Resources, Oral Communication, and Program Management

In addition to the application and self-assessment questionnaire, this position requires an online USA Hire Federal Supervisor Assessment (FSA). The online assessment measures critical leadership competencies required to perform the job. The assessment will evaluate your competency in the following areas: Accountability, Customer Service, Flexibility, Interpersonal Skills, Decisiveness, Problem Solving, and Resilience.

Reference Checks: Reference checks must be conducted for the top candidate(s) before a tentative offer may be extended. The reference checks will need to be conducted with current and former supervisors, if applicable, as a part of NCUA's selection assessment process.

If you are found to be among the highly qualified candidates, your application will be referred to the selecting official for employment consideration. To preview the application questionnaire, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/12657169

Application of Veterans' Preference: The category rating process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10% must be listed in the highest quality category (except in the case of scientific or professional positions at the CU-09 level or higher).

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Required Documents

To apply for this position, you must provide a complete application package which includes:
1. Resume (required)
2. Other supporting documentation:

  • Cover letter (optional)
  • Veterans' documentation (see below for requirements)
  • CTAP/ICTAP documentation (see below for requirements)
  • Most recent performance appraisal, optional
VETERANS:
If you wish to receive consideration for veteran's preference you must submit a copy of your veteran's documentation including a DD-214 (member 4 copy preferred, however, the documentation provided must contain dates and character of service) along with a VA letter, SF-15, etc., if applicable. If you are a current active duty service member, please submit an official statement of service from your command.

If you are a current active duty military member who does not have a DD-214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, the character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by, or by the direction of military members' military personnel offices, unit commanders or higher headquarters.

CTAP/ICTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:
  • Copy of agency notice;
  • Most recent performance rating; and
  • SF-50 noting current position, grade level and duty location or Certification of Expected Separation, Reduction In Force separation notice.
To be well-qualified and exercise selection priority for this vacancy, displaced federal employees must be rated well-qualified or above on the rating criteria for this position. For additional information, click CTAP.

How to Apply

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the "Required Documents" section.

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YOUR APPLICATION AND SUPPORTING DOCUMENTS ( i.e. TRANSCRIPTS, CERTIFICATIONS, etc.) MUST BE RECEIVED BY 11:59:59 P.M. ET ON 01/23/2025 TO RECEIVE CONSIDERATION.

To begin, click "Apply Online" to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement.

If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 2 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for reasonable accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for reasonable accommodations must be received before starting the USA Hire Competency Based Assessments. Decisions on requests for reasonable accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need reasonable accommodations, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:
https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments.

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application.

To view the announcement status or your application status please click the link below.https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Agency contact information

Michele Sullivan
Address
National Credit Union Administration
10910 Domain Drive
Austin, TX 78758
US
Learn more about this agency

Next steps

Please refer to the "How to Apply" section of this vacancy announcement.


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