This job is open to
Clarification from the agency
U.S. citizens, nationals or those who owe allegiance to the U.S.. Current employees within the Federal civil service. SES reinstatement eligibles and SESCDP graduates. Also open to PHS Commissioned Corps (CC) Officers. CC Officers interested in applying for this position to serve in the SES must resign their commission, if selected. CC Officers interested in performing the duties of the position within the Commissioned Corps; can continue to serve as PHS Commissioned Corps Officer.
Duties
The incumbent of this position serves as Director, Office of Communications (OC). HRSA supports equitable health care for the nation's highest-need communities.
The Director of the Office of Communications (OC) provides executive leadership and direction for HRSA's communications and public education efforts to reach the communities HRSA serves, HRSA grantees, and HRSA stakeholders. The incumbent has primary responsibility for ensuring that policies and programs across the broad array of HRSA programs are appropriately represented in the media and other communications. In accomplishing these objectives, the incumbent uses the latest communications strategies and techniques.
The Director's responsibilities, include critical management responsibilities as well as technical/specialized responsibilities. The Director strategically plans, provides executive management for, and oversees the agency's comprehensive communications objectives, programs and activities. The incumbent ensures the effective dissemination of news and information on HRSA's mission, goals, programs, and accomplishments to the media; the general public; stakeholders and grantees.
Specifically, the Director of Communications oversees both internal and external communications for the entire agency through the following activities:
- Serving as primary communications advisor to the HRSA Administrator and other executive leadership, and lead for developing HRSA's overall communications strategies and initiatives;
- Manages the Office of Communications, which currently includes approximately 30 employees.
- Proactive engagement with national, local and specialty media outlets and coordinating and developing responses to media inquiries;
- Serving as primary communications point of contact for the White House, the HHS Office of the Assistant Secretary for Public Affairs, and the Offices of Communications for other HHS divisions and other Federal agencies;
- Managing social media channels and overseeing the HRSA-wide and Bureau-specific newsletters;
- Managing HRSA.gov and other HRSA topic sites, creating webcasts and producing videos;
- Developing communications products, and overseeing the brand and content of all HRSA-created or supported communications products; and
- Preparing officials for press conferences, radio and TV interviews, and other public-facing events.
Serves as a principal advisor to the Administrator and to the entire HRSA management team on media interaction, public affairs, web-based/social media, and communications matters and activities.
Serve as HRSA's most senior spokesperson for communicating the agency's programs and policies, often of a sensitive and complex nature, to the national, local, trade, print and broadcast media. Also prepares or directs the preparation of major policy speeches and statements for presentation by the Administrator and other high level HRSA officials who command widespread professional and public attention and influence professional and public opinion regarding HRSA policies and programs.
Provides overall leadership for the planning, development, implementation, and evaluation of national education and information programs, including efforts that directly reach the public and professionals and that address such timely and critical initiatives as expanding access to free or low-cost, high-quality health care for low-income and/or high-need populations, improving health outcomes for mothers and children, and growing the heath care workforce.
Plans and implements measures to ensure the appropriate correlation and coordination of these efforts with Department, the White House, and other Federal government agencies.
Speaks for the Administrator and the Agency in explaining and interpreting agency policies and programs to specialized audiences and constituents. Establishes and maintains continuing consultative relationships with professional peers, both within and outside government.
The Director oversees and engages staff to use state-of-the-art technologies to communicate information to a wide range of audiences and uses analytics to assess and improve the effectiveness and use of the information being disseminated, particularly for the high-need populations that HRSA serves.
Evaluates the effectiveness of communications plans for national public information/education campaigns and works extensively with the media, grantees, stakeholders and others.
Oversees strategy for internal communications to the HRSA staff.
Requirements
Conditions of Employment
- Must be a U.S. Citizen or National
- Males born after 12-31-1959 must be registered for Selective Service
- Position is subject to background investigation and may be required to successfully completed a probationary period
Qualifications
The Executive Core Qualifications are required for entry to the Senior Executive Service; to meet the minimum qualification requirements for this position, you must show in your five page resume that you possess the five Executive Core Qualifications (ECQs) and Mandatory Technical Qualification(s), listed below.
EXECUTIVE CORE QUALIFICATIONS (ECQs):
ECQ 1 - LEADING CHANGE: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
ECQ 2 - LEADING PEOPLE: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
ECQ 3 - RESULTS DRIVEN: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
ECQ 4 - BUSINESS ACUMEN: The ability to manage human, financial, and information resources strategically.
ECQ 5 - BUILDING COALITIONS: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
MANDATORY TECHNICAL QUALIFICATIONS (MTQs):
This position also requires that you possess MTQs that represent knowledge, skills, and abilities essential for success in this role. The following must be evident in your resume.
- Demonstrated ability to lead and manage people and large, complex teams, including effective utilization of workforces.
- Demonstrated expert ability to develop and prepare written and oral presentations on complex health issues that may be considered controversial or subject to significant public scrutiny.
Your resume should emphasize your level of responsibilities, the scope and complexity of programs managed and your program accomplishments, including the results of your actions relating to the qualifications described above. Please ensure that your resume does not exceed 5 pages. Example: Resume with possession of the ECQs
Please DO NOT submit separate statements addressing the Executive Core Qualifications (ECQs) or Mandatory Technical Qualifications (MTQs) as they will not be considered.
You must meet all qualification and eligibility requirements by the closing date of this announcement. 07/11/2024
Education
This position does not have an education requirement. Please do not send transcripts.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We use a multi-step process to evaluate and refer applicants:
- Minimum requirements: Your application must show that you meet all requirements, including the education and/or experience required for this position. You may be found 'not qualified' if you do not possess the minimum competencies required for the position. If your application is incomplete, we may rate you as ineligible.
- Rating: A panel of Senior Executives will review your application and evaluate your qualification for this position based on the information in your application. Your application will be rated, based on the extent and quality of your experience, education, and training relevant to the duties of this position. Interviews will be at the discretion of the panel and/or selection official.
- Referral: If you are among the top qualified candidates, your application will be referred to a selection official for consideration and possible interview.
Required Documents
Please submit the following documents to be considered for the position:
- Resume that contains the job announcement number, your full name, contact information, and does not exceed the five (5) page limit.
If you are current or former Federal civil service employee, you must also submit a copy of a Notification of Personnel Action (SF-50); previously, Federal employees must also submit:
- SF-50 showing your current or former civil service status; and
- If you are an SES Candidate Development Program Candidate and your ECQs have been approved by OPM, please provide Proof of OPM Qualifications Review Board certification.
How to Apply
To be considered for this position, you must submit a complete application no later than 11:59 PM (Eastern Time) on the closing date of the announcement 07/11/2024. Requests for extensions will not be granted.
ALL APPLICANTS: You must submit a resume (five page maximum). Separate written narratives addressing the ECQs and MTQs will not be considered.
You must complete the online assessment questions. If your resume does not support the responses in your questionnaire, you may be rated "ineligible".
Steps to submit an application:
- You must have a USAJobs account and be logged in.
- Once you are logged in and all of your application materials are ready, click the "Apply" button.
- You must respond to all application assessment questions, carefully following the instructions provided. To preview the questions, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12440387
- You will then be asked to upload your resume. Additional documentation not listed in the Required Documents will not be considered.
Should you have any questions related to this vacancy, please contact the HR Specialist listed at the end of this vacancy announcement at least 24 hours prior to vacancy close.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
Next steps
You will receive an email informing you of the receipt of your application. Applicants who are determined to be highly qualified by the SES rating panel will be referred to the selecting official for further consideration and possible interview, at which time you will be contacted. All applicants will be notified of the outcome of their applications once a final selection is made.
HHS has a critical preparedness and response mission: HHS protects the American people from health threats, researches emerging diseases, and mobilizes public health programs with domestic and international partners. In support of this mission, HHS offers its employees the opportunity to volunteer to become Federal Civilian Detailees and contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats.
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