EFMP CASE WORKER, NF-04/RFT, CAMP KINSER Job in Camp Foster, Japan

Vacancy No. 74099 Department U.S. Marine Corps
Salary $25.01 to $25.51 Grade 04 to 04
Perm/Temp Permanent FT/PT Full-time
Open Date 8/8/2025 Close Date 8/22/2025
Job Link Apply Online Who may apply Public
Locations:
Camp Foster, Japan


Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

This job is open to

Clarification from the agency

Open to Public

Duties

NONAPPROPRIATED FUND POSITION DESCRIPTION

JOB TITLE:     Exceptional Family Member Program (EFMP) Case Worker
    
JOB SERIES: 0101                                                      PAY LEVEL:  NF-04

INTRODUCTION:
This position is located in the Family Care Branch, Marine Corps Community Services (MCCS), Camp S.D. Butler, Okinawa, Japan.  The incumbent serves as an Exceptional Family Member Program (EFMP) Case Worker. The primary purpose of the position is to provide direct non-clinical case management care to active duty, retired military and DoD civilians with family members participating in the EFMP.  

MAJOR DUTIES AND RESPONSIBILITIES:
Functions as an Exceptional Family Member Program (EFMP) Case Worker, providing continuing case management support to families whose family members have physical, developmental, emotional or intellectual impairments/disabilities. Applies highly specialized subject matter knowledge and skills to fully explain the purpose and procedures of the EFMP in accordance with MCO P1754.4 and local directives.  Exercises independent judgment in interviewing potential EFM families, determining which information and resources are required for a continuum of care, assists EFM families with enrollment and forwards completed documents to appropriate screening committees and to headquarter representatives.

Upon notification of level of need, personally contacts each EFM family and explains the level of need determination and evaluation. Assesses each EFM case, which varies from family to family, analyzes the case according to the eligibility criteria defined by HQ, researches and determines the most applicable and beneficial services among various services offered by EFMP and other supporting agencies to meet the needs of the families. Based on the needs of the families, offers a wide variety of services to include education and resource referral; relocation, transition, housing assistance support, healthcare and education services. Notifies families of specific referrals from schools, child development centers and hospitals. Contacts and coordinates frequently with other installation EFMP specialists to assist EFM families relocating to or from Okinawa in the smooth transition of medical and educational care. Emphasizes a positive experience for patrons and enrolled EFM families. Participates in meetings between Marine families and special needs support professionals to develop the Individual Education Plan (IEP) when requested.  Assist in coordination referral for care and resources with internal and external referral sites on Okinawa.

Functions as initial point of contact for EFMP Respite Care Program. Explains the criteria guidelines, as well as, the activities the program offers and advises EFM families which criteria they meet and how they can receive reimbursement. Directs the families with enrollment in the program in completing paperwork in a timely manner to ensure processing for reimbursement of direct payments. Provides/facilitates assistance to EFM families in Respite Care enrollment as needed.

May at the request of Program Manager actively participate in the Okinawa Interagency Coordinating Council (OICC), Special Needs Evaluation & Review Team (SNERT), Relocation Assistance Coordinating Committee (RACC), Sure Start Advisory Committee and any other additional committees. Also, to ensure quality of life support is provided to EFM families, closely coordinates with groups and private organizations, including but not limited to: installation medical offices, recreational facilities, housing offices, DoDDs schools, Children, Youth and Teen programs and other community services.

Requirements

Conditions of Employment

  • See Duties and Qualifications

EVALUATIONS:

Qualifications

BASIC REQUIREMENTS:

  1. Bachelors degree from an accredited college or university in Behavioral Health or a related social science, OR combination of equivalent education and experience, OR four years of appropriate experience that demonstrates knowledge of one or more of the behavioral or social sciences and working in a case management capacity with families who have members with special needs.
  2. Must be able to obtain and maintain a health card.
  3. Must be able to obtain and maintain a valid SOFA driver's license.

QUALIFICATION REQUIREMENTS:  

  1. Knowledge of the Military lifestyle to include service/unit organization and rank structure and military, family and personal support services available.
  2. Knowledge of military laws, policies, regulations, resources and practices regarding medical and educational benefits, programs, services and community agencies for family members enrolled in EFMP.
  3. Skills in listening and interviewing, and applying sound judgment for assessing individual and family needs; problem-solving and advocating for support or services; or determining an appropriate course of action.
  4. Written and oral communication skills to effectively provide case management assistance to persons in various emotional states and varying needs; and to conduct briefs, workshops and training. Inter-personal skills to relate to all segments of the military and civilian community using persuasiveness, poise, tact and objectivity.  
  5. Proficiency with computer software and applications involving word processing, email communication, database management desktop publishing, and internet navigation.  

NOTE:  
This position is designated as a Position of Trust, and the incumbent must be eligible for obtaining and maintaining a National Agency Check with Inquiries and State Criminal History Repository Check (Tier 1) with Childcare background checks which are required for positions that involve working with children under the age of 18.


This activity is a Drug-free workplace.  The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated.  Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents:
           *Education/certification certificate(s), if applicable.
           *If prior military, DD214 Member Copy
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

•      Stability of Federal Civilian Service

•      People with passion for doing work that matters

•      Quality of Work Life Balance

•      Competitive Pay

•      Comprehensive Benefit Packages

•      Marine Corps Exchange and Base Facility Privileges

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Required Documents

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applications must be submitted online via the MCCS Careers website:

Resumes/applications emailed or mailed will not be considered for this vacancy announcement.  To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

THIS POSITION IS FOR APPLICANTS CURRENTLY RESIDING IN OKINAWA OR ARRIVING ON OFFICIAL GOVERNMENT ORDERS TO OKINAWA WITHIN 30 DAYS. 

Agency contact information

CAMP BUTLER MCCS
Address
CAMP BUTLER MCCS
MARINE CORPS COMMUNITY SERVICES
ATTN: NAF PERSONNEL OFFICER
FPO AP, 963735023
JPN

Next steps

All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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