Clarification from the agency

This announcement is open to current permanent Competitive Service DoD employees, current permanent DoD VRA employees; eligible PPP Applicants, VEOA, ICTAP, and eligible Military Spouse applicants.

• Provides a complete portfolio of visual accommodations for employees who are blind or have low visual acuity. This includes orientation and mobility support, and use of accessibility software applications.
• Assists and guides serviced employees in navigating and editing electronic documents and computer applications that are not accessible.
• Delivers information to serviced employees during meetings by describing various forms of visual information used to supplement written/printed text in an auditory format, to include graphs, charts, pictures, illustrations, videos etc.
• Provides Personal Assistance Services (PAS) to assist employees in performing essential activities/tasks of daily living than an individual would typically perform if they did not have a disability.
• Assists in the maintenance of the DISA American Sign Language (ASL) contract interpreter calendar.

Conditions of employment

• Must be a U.S. Citizen or National
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination
• Registered for Selective Service (males born after 12-31-1959)
• Time in Grade Requirement - see the Qualifications field below for more details
• Must be able to obtain/maintain security clearance
• Incumbent will be required to travel
• The incumbent may be required to work overtime hours

Qualifications

Basic Requirements:

A minimum typing proficiency of 40 WPM is required.

In addition to meeting the basic requirement, qualified applicants must possess one year of specialized experience equivalent to the next lower grade (GS-04) in the Federal service, which demonstrates the ability to perform the duties of the position.

Specialized Experience:

For the GS-05, you must have at least one year of specialized experience equivalent in level of difficulty and responsibility to the GS-04 grade level in the Federal service, or comparable in difficulty and responsibility to GS-04 if outside the Federal service.

Specialized experience is defined as performing administrative support functions for one or more employees to include general office support duties, utilizing software applications, and preparing, editing and formatting documents; and providing support services such as clerical and reader services to personnel with disabilities on a reasonable accommodations.

Time-in-Grade: For entry at the GS-05 level, status applicants must have served 52 weeks as a GS-04 or higher grade in the Federal Service.

You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

You can preview the Application Questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/12910396

Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ dfas.indianapolis-in.zh.mbx.ssc-cc@mail.mil

You must provide a complete Application Package which includes:

1. Resume: A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found at https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ . Learn more about the new resume requirements
2. Transcripts: You must submit documentation to verify your completion of an academic program or anticipated completion of an academic program within the next 9 months.
3. Complete initial Eligibility Questionnaire and Additional Online Assessments
4. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
5. Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type.

The following supporting documents are ONLY required if applicable to your personal qualifications or status and must be received by the closing date of the announcement.

1. Veterans Preference: If you are claiming veteran's preference, you MUST submit the appropriate documentation. Failure to do so WILL result in the loss of veteran's preference, and will possibly impact your placement on the certificate. You must submit a copy of your DD Form-214, Certificate of Release or Discharge from Active Duty", showing the dates of active-duty service, type of discharge and the character of service. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted. The certification should include your rank, dates of active duty service and condition of discharge. If claiming 10-point preference and/or are a 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability If you are claiming eligibility based on 10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15.
2. Military Spouse Preference (if applicable): Spousal Permanent Change of Station (PCS) orders, marriage certificate/license, and a MILITARY SPOUSE PPP SELF-CERTIFICATION CHECKLIST are required to claim Military Spouse Preference. The Military Spouse PPP Self-Certification Checklist can be found here https://www.esd.whs.mil/Directives/forms/dd3000_3499/DD3145-4/
3. ICTAP Eligible (if applicable) - A copy of the RIF separation notice and SF50 if available.
4. Military Spouse Preference (if applicable): Spousal Permanent Change of Station orders, marriage certificate/license, and a military spouse PPP self-certification checklistare required to claim Military Spouse Preference. The Military Spouse PPP Self-Certification Checklist can be found by selecting "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. https://www.esd.whs.mil/Directives/forms/dd3000_3499/DD3145-4/
5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility. Click here to obtain a copy.
6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility. Click here to obtain a copy.
7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy.

Next steps