Employee Relations Specialist Job in Washington DC, DC

Summary

This job is open to

• The public

  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 650 technical and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, child care, food and vending, procurement, logistics and administrative counsel.

This position is located in the Human Resources Immediate Office, Office of Human Resources (HR), Office of the Chief Administrative Officer (CAO), U.S. House of Representatives (House). The purpose of HR is to provide personnel services to the Office of the Chief Administrative Officer (CAO), targeted programs to the Congressional community, and confidential counseling services and ADA assistance to Members. The HR Immediate Office is responsible for providing strategic human capital guidance and an array of human resource programs to CAO employees and applicants. This position serves as the Employee Relations Specialist.

Key responsibilities include serving as a liaison to CAO offices; providing first line HR support in ensuring consistent administration of the organization’s personnel policies, guidelines, and procedures regarding conduct, leave, employee performance, and workplace safety.

Grade level at time of appointment is determined by experience and designated level of responsibility. The position does not have day-to-day supervisory/managerial responsibilities.

This position has access to Personally Identifiable Information (PII).

The position does not have day-to-day supervisory/managerial responsibilities.

Primary Duties/Responsibilities:

• Investigates sensitive and/or complex employee relations matters from start to finish, including conducting thorough intake, leading effective investigations, documenting findings, and following up with all relevant parties.
• Compiles, prepares, and maintains relevant documentation to create timely and comprehensive written investigation reports that clearly identify the issues investigated, relevant organization/department policies, determinations and creates actionable, executive-level summaries.
• Logs cases in case management system, partners with other HR teammates to identify trends and offers recommendations for improvements to organization/department office culture.
• Maintains awareness of latest developments regarding the legal, policy, and process with respect to employment.
• Develops and sustains relationships with managers/supervisors and staff to ensure that timely and effective support is provided in assigned areas of HR.
• Maintains current knowledge regarding methods for managing information and ensuring confidentiality; recommends changes to processes and equipment/systems as needed.
• In conjunction with HR management, ensures CAO compliance with applicable provisions of the Congressional Accountability Act.
• Review policies based on case trends; draft and suggest policy changes as necessary to improve their effectiveness.
• Provides guidance, as needed, to other CAO HR teammates.
• Works with HR management on a wide variety of projects and long-range planning/ operational efforts; assists in the implementation of strategic and sustainable human capital initiatives; plans, manages, monitors, and oversees projects or tasks as assigned.
• Performs other official duties and special projects as assigned.

Requirements

Conditions of Employment

• USAJobs Conditions of Employment

How You Will Be Evaluated

Required Documents

How to Apply

Qualified candidates please submit your resume online by following the instructions in this link.

Next steps

Qualified Candidates will be contacted directly.