Duties
Serves as a principal technical specialist in an FAA approved maintenance program. Performs work of broad scope and complexity to include providing 24/7 on call maintenance control services for AJF aircraft and crews, maintaining current operating status of all aircraft, initiating and overseeing scheduled and unscheduled maintenance events to ensure timely and effective return to services across a multi-type aircraft fleet, monitoring and initiating corrective maintenance events, including coordination with vendors, bases, and quality assurance. Provides the highest organizational level of technical support associated with analyzing, designing, developing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible. Makes real-time operational decisions to resolve conflicts between maintenance and flight schedules, maintaining a balance between mission readiness and regulatory compliance.
Applies broad experience and comprehensive technical knowledge of assigned disciplines and specialties, an understanding of maintenance operations, quality management systems, acquisition, and FAA policies and programs to manage the issuance of special flight permits under 14 CFR Part 135, in coordination with the Director of Operations and Director of Maintenance. Is considered a technical expert in interdepartmental coordination and operational briefings. Work directly supports the objectives of the organization and the safe and continual operation of FAA aircraft. Exercise airworthiness release authority under the direction of the Manager of Maintenance Control and makes timely decisions to resolve scheduling conflicts between maintenance and operations. Ensure aircraft are maintained in compliance with FAA regulations, policies, and technical standards. Oversees and redirects work performed by technicians, contractors, and vendors, ensuring timely return-to-service actions. Serve as the central point for integrating
maintenance actions with flight scheduling and operational priorities.
Contacts are both internal and external. Often represents the organization as a primary technical point of contact on projects, programs, and other work activities to coordinate and implement plans or to obtain information and resolve problems. Notifies all stakeholders when aircraft are grounded and provide regular status updates until return-to-service. Coordinates and authorizes all aircraft maintenance on FAA aircraft away from agency maintenance bases and with internal FAA stakeholders (Dispatch, Engineering, QA, Logistics) and external maintenance providers.
Receives general program assignments from a supervisor or higher-level manager. Assignments are stated in terms of priorities, overall objectives, and boundaries. Completed assignments are considered technically authoritative and are reviewed only for general compliance with organizational objectives. Identifies resources needed to perform assignments. Organizes and assigns resources needed to accomplish large work activities within established schedules. Provides guidance to other technicians and trainees in complex technical scenarios. Perform work of broad scope and complexity, applying deep technical expertise across multiple aircraft systems. Independently resolves all but unique technical problems. Authorizes MEL/CDL/NEF deferrals, communicating requirements for parts and equipment to other groups as necessary. Interprets and adapts technical manuals, manufacturers’ instructions, FAA policies and procedures, and other publications. Monitor and record all mechanical interruptions to the flight schedule. Analyze system failures,
determine root causes, and recommend corrective actions. Reviews maintenance documentation for accuracy and compliance; manage electronic maintenance tracking system(s).
Performs other duties as assigned.
Requirements
Conditions of Employment
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Designated or Random Drug Testing required.
- Successful completion of a security investigation may be required.
- One year probationary period may be required.
- Occasional travel may be required.
- A physical may be required.
- A valid FAA Airframe and Powerplant (A&P) certificate, front and back, must be uploaded with your application.
- Please review Required Documents & Additional Information.
Qualifications
To qualify for this position at the FV-I (FG/GS-13) level you must demonstrate in your application that you possess at least 52 weeks of specialized experience equivalent to FV-H (FG/GS-12) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.
SPECIALIZED EXPERIENCE includes:
- Experience in a Maintenance Control Center supporting: a 14 CFR Part 121 air carrier maintenance environment with scheduled service and a fleet size of 50 or more aircraft, OR a 14 CFR Part 135 air operator maintenance environment with a fleet size of 25 or more aircraft is highly desirable.
- Experience performing diagnostics and technical evaluations on a wide range of aircraft components and systems to identify discrepancies and determine corrective actions and prioritizing workload and maintenance scheduling based on mission urgency, aircraft availability, regulatory requirements, and available resources.
- Experience coordinating multiple concurrent activities and interact effectively with diverse audiences—including flight crews, maintenance personnel, contractors, and FAA leadership—to resolve complex operational and technical issues.
- Experience troubleshooting and diagnosing failure modes in complex airframe, powerplant, and aircraft subsystems using technical manuals, schematics, and industry best practices
AND
In addition to the minimum qualifications, the following has been determined to be a selective factor for this position. This means possession of this criterion is part of the minimum qualifications and is essential to perform the duties and responsibilities of this position. Applicants who do not possess this criterion are ineligible for further consideration.
SELECTIVE PLACEMENT FACTOR (SPF): Applicants must possess a valid FAA Airframe and Powerplant (A&P) certificate. A copy of your A&P certificate (front & back) must be uploaded to receive consideration for this position.
Applicants should include examples of specialized experience in their work history.
Qualifications must be met by the closing date of the announcement.
Education
See qualifications required.
Information Regarding KSA’s:
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each Knowledge Skills and Abilities (KSAs), in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSAs and Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
A&P Certificate, DD Form 214, and any additional documents as indicated below will be accepted in combination with your online application and must be uploaded or emailed to 9-AMC-AHF-S210@faa.gov on or before the closing date of this announcement. All emailed documents should reference the announcement number.
Applicants must upload their Airframe and Powerplant (A&P) Certificate (front & back) by the closing date of the announcement.
If requesting consideration for Persons with Disabilities, you must provide a Schedule A Letter that:
- Is documented on official stationery/letterhead with an official signature.
- Clearly states you are eligible for appointment under hiring authority or Schedule A appointment authority, outlined in 5 CFR Section 213.3102 (u).
- Must indicate the individual is a person with an intellectual, severe physical, or psychiatric disability.
All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at
Direct Hiring Authorities | Federal Aviation Administration (faa.gov).
Forms:- SF-15 : Application for 10-Point Veteran Preference
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
- Job Title (include series and grade if Federal Job)
- Duties (be specific in describing your duties)
- Employer's name and address
- Supervisor name and phone number
- Start and end dates including month and year (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Salary (optional)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide,
Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.