Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

1. Initiates and completes engraving orders by assisting customers in their selection of materials; calculates material and prices using established price lists; designs or downloads engraving images. Performs layout and designs for engraving items. Uses judgment in matching sizes, colors and designs as needed. Assist patrons by demonstrating designs and matching color of selected items and taking orders.

2. Prepares orders for necessary supply and resale items, requests maintenance and repair services and submits to Assistant Director or Director in appropriate format.

3. Assists assigned personnel in all areas of the Arts and Craft Program. Operates a variety of equipment in assigned area, to include computerized engravers, copiers, lettering machines, heat presses, air brushes, pouring tables, kilns, mat(and metal) cutters, choppers and hand power tools.

4. Responsible for operating the cash register, collects money, makes change and issue receipts. At the end of each shift, closes out the cash register, completes required paperwork and submits entire package to supervisor.

5. Assists customers in placing special(engraving and framing) orders. Assists in conducting in inventory. Maintains security of all merchandise, equipment and funds assigned. Provides customer service, answer telephone and assist shop user with craft skill development and work procedures.

6. With guidance from the supervisor, provides demonstrations and guidance on crafts. Maintains clean, neat and safe work area. Participates in special events to market the Arts and Craft services.

7. Performs other related duties and assist facility supervisor as requested.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12846680

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
• This position has physical lifting requirement which requires the incumbent to complete a favorable pre-employment physical.
• U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 12/15/2025

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Must have knowledge in operating laser engraving systems and have basic knowledge of computer and software such as Windows system, Corel Draw, Corel Paint, Microsoft Office, importing/exporting data using disc and flash drives, and formatting in order to program equipment, and the ability to read text and apply accordingly. Experience in cash handing and serving customers in a business environment is required. Must be able to read, write, spell and figure basic math and measurements. Must have a clear speaking voice and be able to deal with the public. May work uncommon work schedule, including weekends. Requires continuous standing, walking and stooping. Subject to metal and wood splinters, adhesives, paint fumes, cuts, burns and bruises. Must be physically able to lift and carry items up to and including 50 pounds. Must satisfactorily complete a pre-employment physical. Must satisfactory complete installation, state and national criminal background check to include (NACI).

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

• Resume

Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

• Cover Letter
• DD-214/ Statement of Service
• Diploma/ GED
• Disability Letter (VA)
• License
• Other (1)
• Other (2)
• PCS Orders
• Professional Certification
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

Next steps