Environmental Services Technician (Housekeeping Aid) Supervisor Job in Fort Wayne, IN

Vacancy No. CBSR-12759496-25-KAP Department Veterans Health Administration
Salary $27.63 to $32.20 Grade 2 to 2
Perm/Temp Permanent FT/PT Full-time
Open Date 7/14/2025 Close Date 7/21/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Fort Wayne, IN


Summary

This position is located within the Environmental Management Services Division of a VA Medical Center. This position is under the direct supervision of the Housekeeping Supervisor or designee. This position performs both janitorial and custodial services at the VA Medical Center located in Fort Wayne, IN.

Click the "Learn more about this agency" link below to discover the perks and benefits of a Housekeeping - Environmental Service career!

This job is open to

Clarification from the agency

Current permanent Northern Indiana VA Medical Center, VISN 10 and VA Nation Wide employees only. First area of consideration will be current Northern Indiana VA employees.

Duties

Major Duties

The position is delegated responsibility for assigning staff for routine and non-routine duties on a daily and a project-by-project basis. Non-routine duties require that the position reorganize work schedules efficiently to ensure work is accomplished in a timely manner. This position is required to coordinate work with supervisors of other services within the positions area of jurisdiction so as not to interrupt patient care or other activities.

The position is responsible for the cleaning of all patient areas, corridor spaces throughout Medical Center, Operating Rooms, and all other areas as assigned. The position is responsible for assuring the efficient and economical accomplishment of work assignments of subordinates within established policies and schedules set by higher levels of supervision. The position plans daily and weekly assignments, scheduling periodic work for areas of responsibility, taking into consideration the availability of personnel and equipment to meet established priorities.

The position trains staff and ensure that they are using the patient centered care principles in terms of customer service to patients, patients' family members and personnel. Provides on-the job training for subordinates as individual needs dictate. Due to the constant change in the type of patients, provides proper on-the-job training to ensure the housekeeping duties are effectively accomplished. The position provides special direction to new employees to prepare them for individual assignments, procedures, and safety policies. The position schedules regular meetings with staff to make them aware of new procedures or directives. The position keeps the supervisor informed as to the condition of staff, unusual occurrences or matters that should be brought to the attention of their supervisor.

Keeps subordinates abreast of proper methods, procedures and uses of equipment and supplies; control the use of supplies and equipment to affect cost control within the unit. The position may be assigned to conduct in-use testing of equipment and/or supplies, providing feedback regarding their observations. The position ensures all safety regulations and procedures are observed and may on occasion be required to conduct training classes on specific safety issues. The position may supervise the daily distribution of uniforms and textiles to the designated areas and persons and ensures record keeping is timely and accurate.

The position approves leave requests for subordinates, counsels' employees, and recommends disciplinary action to a higher-level supervisor whenever non-compliance with policy warrants. The position makes formal appraisal of subordinates works performance and conduct.

The position is responsible for the coordination of activities with other services, including rearranging work schedules during remodeling, painting and relocation of offices, clinics or patient wards and other duties which help coordinate moves.

The position is responsible for the quality inspection of assigned areas, recording discrepancies in cleanliness, needed maintenance repairs, broken or inadequately stored furnishings and equipment. Provides documented inspection reports and acts on unaccomplished work.

The position is responsible for the removal of furniture in need of repair and/or replacement along with the initiation of an electronic work request. The position is responsible for the review of procedures, methods and sequence of tasks performed by employees under their supervision. Performs other duties as assigned

Work Schedule: 3:00pm to 11:30pm, Monday thru Friday
Position Description Title/PD#: Environmental Services Technician (Housekeeping Aid) Supervisor/PD99911S
Relocation/Recruitment Incentives: Not authorized
Critical Skills Incentive (CSI): Not approved

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary/trial period
  • Subject to background/security investigation
  • Pre-employment physical required
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/21/2025.

Applicants will be rated in accordance with the OPM Federal Wage System Qualifications. For this position, the job element method is used to match what you, the applicant, can do against what the work calls for. Your knowledge, skills and abilities will be compared to the knowledge, skills and abilities (called job elements) needed for success. Your qualifications will first be evaluated against the prescribed screen out element (WG-2 and higher only; screen-outs are not applicable to WG-1). Applicants who appear to meet the screen out element are considered for further rating; those who do not are rated ineligible and are eliminated from consideration. The potential eligibles are rated against the remainder of the job elements. While a specific length of training and experience is not required, your responses to the questionnaire must be supported by detailed descriptions of your experience on your resume.

You will be rated on the following Job Elements as part of the assessment questionnaire for this position:
  • Dexterity and Safety
  • Interpret Instructions, Specifications (other than blueprint reading)
  • Lead or Supervise
  • Use and Maintain Tools and Equipment
  • Work Practices


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Heavy lifting, 45 pounds and over; Moderate lifting, 15-44 pounds; Heavy carrying, 45 pounds and over; Moderate carrying, 15-44 pounds; Straight pulling ( 4 hours); Pulling hand over hand ( 2 hours); Pushing ( 6 hours); Reaching above shoulder; Use of fingers; Both hands required; Walking ( 8 hours); Standing ( 8 hours); Crawling ( 1 hour); Kneeling ( 2 hours); Repeated bending ( 4 hours); Climbing, use of legs and arms; Both legs required; Far vision correctable in one eye to 20/20 and to 20/40 in the other; Both eyes required; Depth perception; Ability to distinguish basic colors; Ability to distinguish shades of colors; Hearing (aid may be permitted); Mental and Emotional Stability; Physically Meets Standards; No Lumbar restrictions.

WORKING CONDITIONS: Work is normally performed indoors with adequate heat, light, and ventilation. Some work may be performed outdoors where there may be exposed to varying degrees of heat and cold as well as inclement weather. PPE may be required in some circumstance as exposure to possible contagious diseases, blood and bloody secretion are inherent to this position. Care is required to avoid serious injuries (i.e., broken bones) when working on ladders, or when using 30-100-pound power equipment or handling hazardous materials.

Education

This job does not have an education qualification requirement.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

"VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being."

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Do not copy and paste duties, specialized experience, or information from the assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications.

Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the "Qualifications" section of this announcement and must support your responses to the assessment questionnaire. We cannot assume you have performed the necessary experience required for this position regardless of your employment history or academic career. To ensure all the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder. If you choose to use your own resume, ensure it contains all required information and organize it so we can associate the following information for each experience/position:

  1. Job title
  2. Name and address of employer
  3. Beginning and ending dates of employment (month/day/year format)
  4. Hours worked per week. Part-Time or PRN experience will be pro-rated.
  5. Detailed description of job duties, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised, etc.
  6. Series and grade or equivalent (if a federal position)
Do not include photographs or video of yourself, sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages linked on your resume or cover letter to determine your qualifications.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Resume
  • SF-50/ Notification of Personnel Action


The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
  • Cover Letter
  • Other (1)
  • Other (2)
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 07/21/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12759496.

  1. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Agency contact information

Kelly Pilozo
Address
Northern Indiana HCS
1700 East 38th Street
Marion, IN 46953
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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