Duties
The position is a Housekeeping Supervisor under the direct supervision of the Chief, Environmental Management Service or designee. The position follows oral and written instructions, interprets policies and work procedures as given by the supervisor. The position operates on own initiative and judgment with minimal supervision.
Planning: The position plans the use of subordinate workers, equipment, facilities, and materials, on a daily, weekly, and monthly basis; establishes and ensures adherence to work priorities, project schedules, resources, and detailed work plans established by higher level supervisors; follows customary work cycles and sequences in planning work assignments; coordinates work through subordinate in accordance with priority; determines methods and resources necessary to accomplish the assigned tasks. Responsible for the maintenance, storage and safeguard of housekeeping tools, equipment, materials, and supplies for his/her area of assignment. The position instructs and supervises employees in work operations, conducts inspections of work in progress and completed to ensure cleaning and sanitation objectives and standards have been met; redirects resources to accomplish unanticipated tasks and assignments for emergencies, inspection findings, and work requests; tracks and reports progress on work assignments and requests authority to adjust worker assignments and to use overtime, equipment, and materials to meet schedules; and recommends changes to schedules, priorities, and work sequences as necessary and makes minor deviations in procedures or redirects resources under the position's control to overcome problems such as equipment failure, material delays, or unplanned staff shortages.
Work Direction: The position assigns work to individuals and provides technical direction and/or help in accomplishing difficult work steps and processes. Investigates and resolves excessive or low productive problems. Reassigns personnel supervised, and coordinates work among workers and other supervisors to maintain work progress and to meet schedules. Implements corrective action to solve problems as needed; and inspects completed work for quality and sanitation level requirements. Reports progress and work delays to supervisor(s); makes recommendation to solve resource problems and operational issues; and reviews work while in progress or upon completion. The position checks the work of subordinates and evaluates the work for completeness, compliance with procedures and instructions, and sanitation quality standards; Instructs housekeeping employees in their duties and determines employee's individual training needs. Conducts training for housekeeping employees, using on-the-job instruction, demonstrations and other appropriate training methods. The position engages with numerous employees, in multiple services of the medical center or healthcare system, in carrying out day-to-day operations on a frequent basis to resolve problems related to staffing, work requirements and operations to recommend resolution.
Administration: The position supports and communicates management programs to their subordinates. Recommends promotion or reassignment, performance ratings, training, disciplinary actions, changes in performance standards, and the suitable applicants for vacancies. Advises and counsels workers on how to improve their performance and explain new work techniques. Investigates grievances and complaints, resolves them informally, and notifies supervisor(s) of sufficient importance or seriousness. Assures subordinates are following safety and approved technical procedures in accordance with department procedure guides. Maintains work reports and records and assists supervisor(s) in planning overall leave schedules. Interprets the EMS Sanitation Operations Procedure guide. The position reviews and maintains employee training records to ensure they have received adequate and updated training to accomplish assigned tasks. The position is responsible for adhering to the Master Agreement between the VA and Local Bargaining Units.
Physical Requirements: The position demands continuous walking, standing, stooping, kneeling, pulling, and pushing. The work requires the occasional use of heavy powered cleaning equipment (e.g., wall washers, industrial type buffers) weighing over 50 pounds. The duties necessitate considerable dexterity, hand, foot, and eye coordination, and concentration as well as visual acuity to see dirt, dust and debris.
Work Schedule: 3:00pm-11:30pm will work weekends and some holidays as scheduled. Please note this is a 24/7 operation and placement will be made to meet the requirements of the service. Work Schedule will be discussed at interview. Position Description Title: Environmental Service Technician/PD# 99911S_Housekeeping_AID_Supervisor_WS-3566-02 Critical Skills Incentive (CSI): Not available Relocation/Recruitment Incentives: Not authorized
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Required Documents
Documents Accepted:
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (Schedule A)
- Disability Letter (VA)
- License
- Other (1)
- PCS Orders
- Performance Appraisal
- Professional Certification
- Resume
- Separation Notice (RIF)
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript
Documents Required:
- Resume
- SF-50/ Notification of Personnel Action
Please review the above list(s) to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).
You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
How to Apply
All applicants are encouraged to apply online.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 08/29/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12785773.1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.