Evaluation Team Lead (CYS), NF-05 Job in Fort Sam Houston, TX

Vacancy No. NENAFCC2512813178 Department Army Installation Management Command
Salary $105,000.00 to $132,300.00 Grade 5 to 5
Perm/Temp Permanent FT/PT Full-time
Open Date 10/7/2025 Close Date 10/22/2025
Job Link Apply Online Who may apply Public
Locations:
Fort Sam Houston, TX


Summary

It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.
This vacancy may be used to fill additional positions within 90 days of the closing date.

This job is open to

Clarification from the agency

United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

Serves as Installation Management Command, Child and Youth Services, Army Higher Headquarters Inspection (AHHI) Team Lead for the CYS inspections Program.

Coordinates with HQ Department of the Army and Assistant Chief of Staff for Installation Management to identify team composition, duties, documentation, logistics, and schedule for each inspection.

Utilizes child and youth development subject-matter expertise in conducting observations and evaluation of CYS program delivery. Places inspection emphasis on Office of the Secretary of Defense and HQDA designated annual "areas for special focus," such as Child and Youth Personnel Pay Program implementation and compliance with metrics and benchmarks. Uses Army standardized inspection materials and written protocols. Acts as liaison among team members, installation CYS staff, and installation chain of command. Resolves on-site inspection issues, consolidates inspection findings, and mediates program conflicts with individual compliance areas.

Acts as final authority for out-briefed findings to commanders and/or designees on AHHI inspection results. Compiles inspection reports and monitors all corrective actions. Provides on-site compliance clarification and verbal and written communication follow-up to ensure compliance.

Provides written reports and recommends certification to HQDA and DoD as prescribed. Monitors changing CYS missions, program needs, and research findings. Identifies and extracts results of studies, reports, research projects, and financial data related to program and policy issues to support management decisions and recommend program changes. Develops databases and reference materials on pertinent data needed to manage IMCOM CYS inspection program.

Analyzes and evaluates overall services and policies to determine resources, operational effectiveness, and systemic issues related to installation CYS programs. Manages CYS reporting requirements, pilot site data, and financial and budget documents.

Briefs leadership on findings, trends, common problems, and recommended solutions based on trend analysis, research findings, and assessed program and staff needs. Informs supervisor of installations with major deficiencies requiring intervention.

Performs general staff and administrative duties in response to field and Army leadership. Provides technical assistance, policy interpretation and consultation through guidance materials, training workshops, on-site visits, and written/verbal communication to the installation, IMCOM Directorates, and higher Army DoD echelons. Serves as technical expert for designated CYS program operational initiatives.

Requirements

Conditions of Employment

  • Direct Deposit and Social Security Card are required upon appointment
  • Meet T1 qualification/eligibility/background requirements for this position
  • Satisfactory completion of employment verification (E-Verify) check
  • One year probationary period may be required
  • A valid passport may be required for overseas travel
  • Must possess or be able to obtain a valid driver's license

Qualifications

RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.

Education must have been directly related to the position to be filled (general psychology/sociology courses are not qualifying). Basic Education Requirement:
1. A bachelor's degree or higher that included or was supplemented by at least 24 semester hours in special education, early childhood education, child/adolescent development, elementary or secondary education, youth development, or other closely related field such as psychology/sociology or social work (must include 24 semester hours in child/adolescent psychology, sociology of the family, developmental psychology, social work with child/family emphasis); OR

2. Completion of 24 semester hours in coursework as indicated above, plus additional related coursework or experience that provided knowledge comparable to that normally acquired through the successful completion of a 4-year course of study.

In addition to meeting one of the education requirements above, all candidates must possess progressive experience working in group child/youth programs which included at least one year experience performing duties equivalent in scope and complexity to the next lower grade level as follows:

1. Comprehensive program administration experience which included the delivery of multiple CYS programming areas (i.e., child development, school age, youth services, community outreach, special needs, etc.).

2. Demonstrated knowledge APF and NAF funding and oversight relationship to CYS programs.

3. Experience working with regulatory, personnel, funding, and budgeting proponents.

4. Knowledge of management analysis, personnel development, and financial programs.

5. Comprehensive verbal communication and analytical writing skills obtained through the development and delivery of formal presentations, briefings, info papers, etc.

6. Demonstrated ability in standard office software such as word processing, graphics presentations, and spreadsheets.

All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks.

All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.

Education

All candidates (to include current employees) are required to include transcripts with their application package. Failure to do so may result in an ineligible rating. Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

Additional information

  • A manual application may be obtained by contacting the servicing NAF Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., Eastern Standard Time, on the closing date of the announcement. Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
  • Payment of Permanent Change of Station (PCS) costs is authorized based upon eligibility and a determination that a PCS move is in the Government interest.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
  • The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX. Situational telework can be provided for weather-related emergencies, office closures, or other situations where telework serves a compelling Agency need.
  • Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
  • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.

Discover Your Path to Success!
  • Before you apply, take a moment to explore our Applicant Information Kit - your go-to guide for understanding our hiring process and making your application stand out.
  • Inside, you'll find helpful tips, insights, and everything you need to feel confident and prepared.
  • Click here to view the kit or copy and paste this link into your browser: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance.

For a slideshow presentation regarding these benefits, please click the link below.

Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your Application Matters: How We Will Review It

We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.

  • Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
  • We will consider your responses to our application questionnaire.
  • If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.


Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

Understanding Eligibilities: What You Can Claim When Applying

When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities:

  • NAF Priority Consideration 1 Business Based Action (BBA)
  • NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
  • NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)


Tip: Be sure to review each eligibility carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.

Required Documents

About Your Resume:

  • Federal agencies are required to limit resumes to two (2) pages or less and it must support the general or specialized experience described in this announcement.
  • Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count.
  • (https://help.usajobs.gov/faq/application/documents/resume/page-limit)
  • Please do not include photographs, personal images or other inappropriate content in your application materials.

Expedite Your Hiring
  • To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your application.

Required Documents
Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
  • Resume


Other Accepted Documents
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
  • Cover Letter
  • DD-214/ Statement of Service
  • Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent)
  • Other Document not Listed
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

You may submit your application package using one of the two methods identified below:

1. Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement # NENAFCC2512813178
The complete application package must be submitted by 11:59 PM Eastern Time on 10/22/2025 to receive consideration.

  • Click Apply to access the online application.
    • You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
    • Follow the prompts to select your resume and/or other supporting documents to include in your application.
      • Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details
    • You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
    • After acknowledging you have reviewed your application package, complete the IncludePersonal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application
    • package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application
  • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
  • Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12813178
  • Additional information on how to complete the online application process and submit your online application may be found on the Applicant Manager Online Help (https://appsupport.usastaffing.gov/hc/en-us) site.
  • To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status

2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Agency contact information

Yvette Miller
Address
CC-NAF-W6BD20 IMCOM FMWR HQ
DO NOT MAIL
Fort Sam Houston, TX 78234
US

Next steps

Our Next Steps to Review Your Application and Keep You Informed

  1. Application Review
  • Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job.
  • If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements.
  1. Keeping You Informed
  • If you provided an email address, you'll receive a confirmation email letting you know we've received your application.
  • As your application moves through the hiring process, we'll send you updates and notifications via email.
  • Processing times may vary, but we'll do our best to keep you informed every step of the way.

Your Next Steps to stay on Top of Your Application
  1. Check Your Contact Information
  • If your contact information changes after the job announcement closes, let us know as soon as possible.
  1. Ensure You Receive Updates
  • Double-check that your email address is accurate and that your inbox can receive messages from us.
  • Make sure your mailbox isn't full and check your spam or junk folder to avoid missing important updates about your application.
3. Sign Up for Text Alerts
  • Want to stay ahead in the hiring process? In your USAJOBS profile, you can sign up to receive text alerts about jobs you applied to or tasks you need to complete.
We're excited about your interest in this position and look forward to reviewing your application


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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