FAMILY ADVOCACY PROGRAM ASSISTANT Job in Guam, GU

Vacancy No. JRM-25-496 Department Commander, Navy Installations
Salary $21.54 to $28.00 Grade 3 to 3
Perm/Temp Permanent FT/PT Full-time
Open Date 12/4/2025 Close Date 12/18/2025
Job Link Apply Online Who may apply Public
Locations:
Guam, GU


Summary

This position is located at the Family Advocacy Program, Andersen Air Force Base, Guam. The mission of Joint Region Marianas (JRM) Warfighter & Family Readiness (WFR) is to provide the highest quality programs and services to the military community through self-sustainment across all quality of life programs.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

Major duties and responsibilities are summarized below.

The primary purpose of this position is to provide comprehensive administrative support for the Family Advocacy Program. This includes providing administrative support to assist with the overall case management of domestic abuse and child abuse/neglect allegations at the
installation.

Incident Determination Committee Meeting Duties and Responsibilities:

  • Assists Family Advocacy Representative (FAR) and/or Clinical Supervisor with coordinating Incident Determination Committee (IDC) meetings; develops meeting agenda based on monthly cases presented, and ensures correct and accurate client information presented to the IDC.
  • Notifies law enforcement, medical, legal and command IDC members of meeting location, times, and agenda.
  • Prepares notification letters to clients and commands, the minutes tracking form, and the IDC determination letters in accordance with applicable guidelines and requirements.
  • Operates decision tree algorithm to assist with adherence to the DoD maltreatment criteria.
  • Tracks required training certificates and appointment letters for primary and alternative members of the IDC.
  • Prepares and sends notifications of annual training requirements for IDC members, Commanders, and others as required by policy.
  • Assists FAP Case Manager with uploading required IDC documents to the client record in accordance with applicable policies and certification standards. Ensures accuracy in non-native documents uploaded into record system to protect client privacy.
  • Develops and maintains contact list for command and collateral IDC members to assist FAP case managers with timely notification to required personnel related to allegations of domestic abuse or child abuse/neglect.
Clinical Case Staff Meeting Duties and Responsibilities:
  • Assists FAR and/or FAP Case Manager with the administrative components of the Clinical Case Staff Meeting (CCSM); prepares agenda, minutes and subsequent letters to command and clients associated with FAP recommendations.
General Duties and Responsibilities:
  • Provides administrative support to the Family Advocacy Program (FAP), to include meeting preparation and administrative notification and documentation requirements.
  • Conducts standardized record keeping and performs quality assurance in accordance with established accreditation standards for specific administrative requirements.
  • Performs data entry for various program services database.
  • Records comprehensive meeting minutes.
  • Schedules the Family Advocacy Committee (FAC) quarterly meetings and sends notification to FAC members, prepares agenda and meeting space, at the direction of FAR or Clinical Supervisor.
  • Reserves meeting space for FAP program responsibilities to include IDC, CCSM, FAC, and treatment group or class space.
  • Assists with maintaining and organizing records of FAP trainings, Counseling Desk Guidance, and FFSP Certification Standards, in accordance with Regional and local Standard Operating Procedures (SOPs).
  • Prepares resource binders, maintaining logs, minutes, appointment letters, and agendas as required, per Navy Certification Standards.
  • Revamps forms, updates templates as appropriate/requested, and assists with creating tracking systems for data purposes for the FAP. As authorized, assists FAR with preparing monthly reports for quality assurance reviews and in response to regional and headquarters level taskers.
  • Supports site outreach activities by maintaining resources and may accompany other FAP staff on outreach activities as appropriate. Supports FAP staff with awareness month activities, as directed. Maintains running log of office supplies and resources needed to support the FAP, in coordination with the FAR.
  • Alerts the higher level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards.
  • Serves as mandated reporter of suspected domestic violence, suspected child abuse/neglect and child sexual abuse cases.
A complete list of duties and responsibilities will be provided at the time of hire.

Requirements

Conditions of employment

  • Hours of duty may vary depending on mission needs and may require some evenings and weekends.
  • Travel of up to 10% may be required to other military or civilian locations.
  • Must successfully complete a criminal history background check, with no adverse information or feedback received. Must be able to obtain and maintain a Tier 3 security clearance.
  • This position may be eligible for telework as determined by the agency policy.

Qualifications

In order to qualify for this position, resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education (http://www.ed.gov/admins/finaid/accred/). Applicants qualifying based on education, time in grade, credentials, certification, training and/or module completion MUST provide proof of education (i.e. official transcripts/high school diploma), personnel action or SFS0, credentials, statement of service, certification, training and/or module completion at the time of resume submission. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Knowledge of the operations, regulations, and guidelines of the FAP sufficient to perform the duties of the position. Knowledge of military organization, missions, life-styles, and situations, which can contribute to family stress, problems, and crisis-situations. Knowledge of state and federal laws and procedures, which govern the reporting of domestic violence, suspected child abuse/neglect and child sexual abuse. Knowledge of and skill in English grammar and usage. Knowledge of the Navy and DOD information systems used to document and account for non-medical counseling requirements and services provided. Knowledge of and skill in the use of web-based applications to facilitate completion of work assignments. Skill in the use a personal computer and a variety of software programs to facilitate work assignments. Skill in preparing reports, letters, and memoranda detailing findings and recommendations from the FAP. Skill in oral and written communication in order to prepare administrative forms and letters related to the FAP/IDC/CCSM and information to Commanders. Skill in the use of Microsoft Office Programs (e.g. Word, Excel, Point, Outlook). Ability to enter data accurately. Ability to perform concurrent tasks, set priorities, coordinate completion within required deadlines and formulate plans of action and milestones for task accomplishments.

Work is performed in a normal office environment.

Education

No positive education requirements for this position.

Additional information

Some positions have special requirements. In these cases, selection is tentative pending satisfactory completion of these requirements.

All selections are contingent upon obtaining satisfactory background and employment reference checks.

Males must be registered for or exempt from Selective Service (https://www.sss.gov/register/).

Selectees are required to participate in direct deposit.

Selectees must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.

Access to certain federal facilities require a REAL ID-compliant driver's license/ID (marked with a star). See https://www.tsa.gov/real-id for details.

The Department of the Navy is a drug-free workplace. The use of illegal drugs by CNIC NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace. Military members and their families have a right to reliable and productive Federal workforce. ***Marijuana is a Schedule I drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws. A positive drug test result for marijuana (or any other drug tested for) will result in withdrawal of the tentative job offer and ineligibility to apply for a position within the Department of Defense for 6 months from the date of the drug test.***

The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor.

The Department of the Navy provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to: JRMJ9NAFHRO@US.NAVY.MIL to ensure proper consideration is given. The decision to grant an accommodation will be made on a case-by-case basis.

This announcement may be used to fill additional vacancies within 60 days of issuance of referral certificate.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or flexible. Contact the hiring agency for more information on the specific benefits offered.

Review our benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Any experience, education, or other qualification presented on your application and/or resume is subject to evaluation and verification. Submissions are reviewed to determine if applicants meet the hiring eligibility and qualification requirements and to determine the level of KSAs related to the job requirements. Best qualified applicants are referred to the hiring manager in accordance with Military Spouse and Veteran Preference policies where applicable. If your application and/or resume lacks sufficient information, you will be rated accordingly or may be considered ineligible. The hiring manager may choose to conduct interviews, which may also be subject to evaluation and verification.

Required Documents

-RESUME. A resume is required (two-page limit, learn more here - Resume Requirements). Your resume must include relevant work experience, include the employer's name, job title, start and end dates (month/year), the number of hours worked per week and describe how you meet the required qualifications of the job. Federal jobs should include series and grade. If the job announcement requires any education, certifications, or licensures, include the required information. If required, include school or institution name, completion date, degree type and GPA. Your resume is the main resource used to assess your knowledge, skills, and abilities as they relate to this position. You should be clear and specific when describing your work experience as it relates to this position.

-FOR CURRENT OR FORMER FEDERAL EMPLOYEES. A copy of your most recent personnel action/SF50 or agency notification of personnel action form that provides current position, grade level, and duty location is required.

-PROOF OF EDUCATION, CREDENTIALS, CERTIFICATION, LICENSURE, TRAINING, OR TIME IN GRADE. Applicants qualifying based on education, credentials, certification, licensure, training, or time in grade MUST provide proof of education (i.e. official transcripts/high school diploma), personnel action, or SF50, and current or unexpired credentials, certification, licensure, or training at the time of resume submission.

-APPLICANTS CLAIMING HIRING PREFERENCE: Please ensure you complete and submit ALL required documents to claim preference at the time of resume submission. All forms to claim preference can be downloaded via our website at www.militarymwrguam.com/careers.

WHAT ARE PREFERENCES? Preferences are advantages in the candidate selection process. Individuals can claim the following preferences:

1. Reemployment Priority List (RPL): Qualifying separated employees shall have priority placement in the NAF activity from which they were separated as a result of a Business Based Action (BBA), when the position has substantially the same duties as the position from which they were separated and it is not a higher grade or employment category, provided the position is not being filled by an internal candidate. To claim this preference, you MUST:
-Submit a copy of your BBA Separation Notification indicating eligibility for RPL.

2. Military Spouse Preference (MSP): Qualifying spouses eligible for MSP are spouses of an active duty military member of the U.S. Armed Forces, including members of the National Guard or Reserves on active duty. The marriage must have occurred before the military member received official permanent change of station (PCS) orders to Guam. MSP is applicable only when applying for NAF positions at the NF-03 and below and equivalent craft and trade (CT) positions. To claim this preference, you MUST:
-Submit sponsor's PCS orders to Guam. Applicant must be listed as a dependent; AND
-If you are not indicated as a spouse on the PCS orders, you MUST submit proof of marriage prior to PCS to Guam

3. Veteran's Preference/Gold Star Veteran's Preference: Qualifying military veterans, and spouses/parents of deceased veterans shall be given employment preference over non-preference applicants if they are equally qualified. Preference applicable for positions open to external candidates.

To claim Veteran's preference for time served during specific periods of war, campaigns, or expeditions, you MUST:
-Complete and Submit VETERAN'S PREFERENCE WORKSHEET. Form may be downloaded from: Download Vet Preference Form or at www.militarymwrguam.com/careers; AND
-Submit a copy of your DD-214 (member 4 copy)

To claim Veteran's preference for service-connected disabilities or for eligible relatives of deceased or disabled veterans, you MUST:
-Complete and submit completed SF-15, APPLICATION FOR 10-POINT VETERAN PREFERENCE. Form may be downloaded from: Download SF-15 Form or at www.opm.gov/forms/standard-forms/; AND
-Submit any other supporting documentation to validate information provided on SF-15 (DD-214 (member 4 copy), DD-1300, official statements, document of service-connected disability, marriage certificate, court decree, etc.)

All resumes and documents required to prove eligibility MUST be submitted by the closing date on the announcement in order to be considered. It is the applicant's responsibility to ensure accuracy and completion of requirements upon submission. Failure to provide all of the required information and/or documentation as stated in this vacancy announcement may result in an ineligible rating/preference or may affect the overall rating/preference.

Documentation submitted for other/previous vacancies is not considered as part of this submission.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 12/18/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12845308

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status.

Agency contact information

JRM NAF HRO
Email
JRMJ9NAFHRO@us.navy.mil
Address
Andersen Air Force Base
Commander Joint Region Marianas
ATTN J9 NAF HR Office
PSC 455 Box 212
FPO, AP 96541
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application.

Applicants may be contacted for an interview within 2-8 weeks of the announcement closing date.

Times may vary during the process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also note, that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

To verify or check the status of your application, log into your USAJobs account (https://secure.login.gov/). Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status.

We reserve the right to close this position without further announcement.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.