FAMILY ADVOCACY PROGRAM CASE MANAGER NF-04 RFT (LOCAL COMMUTING AREA ONLY) Job in Iwakuni, Japan

Vacancy No. 71263 Department U.S. Marine Corps
Salary $24.60 to $27.88 Grade 04 to 04
Perm/Temp Permanent FT/PT Full-time
Open Date 12/20/2024 Close Date 1/3/2025
Job Link Apply Online Who may apply Public
Locations:
Iwakuni, Japan


Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

This job is open to

Clarification from the agency

Open to Public

Duties

Provides comprehensive case management services in support of ensuring clients received timely, efficient, and effective clinical services in the areas of general mental health, Domestic Violence, Child Abuse, and Problematic Sexual Behaviors in Child and Youth (PSB-CY). Keeps all parties with a "need to know" informed of progress with respect to the various clinical services offered by the Family Advocacy Program (FAP).

Schedules client appointments and monitors to ensure attendance, both with clinical provider appointments, and various other rehabilitative treatment assignments (e.g., group therapy and education classes). Ensures follow-up services for clients are provided. Briefs and updates clients and Commands regarding case status, FAP treatment recommendations, and FAP Incident Determination Committee (IDC) notifications and findings including completing associated letters to commands. Conveys to Commands' the request for the issuance of a Military Protective Order (MPO) to ensure safety, as may be warranted per clinical assessment and evaluation in particular instances. Maintains up- to-date, accurate and complete records for all clients. Prepares agenda and invitations for the Incident Determination Committee (IDC), Clinical Case Staffing Meeting (CCSM), and Coordinated Community Response Team (CCRT). Attends the IDC, CCSM, and CCRT meetings and completes all documentation duties associated with the meetings to include minutes and annotations in the Department of Defense Case Management System (DODCMS). Enters timely Incident Status Determinations (ISD) to the Child Abuse Spouse Abuse (CASA) Registry. Monitors for quality assurance with respect to agency service delivery and records management. Compiles statistics and performs FAP related administrative duties.

Provides World Class Customer Service with an emphasis on courtesy. Assists internal as well as external customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the FAP Manager or Director of Behavioral Health for help when problems arise.

Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.

May work a fluctuating work schedule to complete work assignments outside of the typical work week and work hours (to include weekends as necessary). This position is not telework eligible.

Performs other related duties as assigned.

Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

This is a white-collar position where occasional lifting up to 20 lbs may be required.

Requirements

Conditions of Employment

  • See Duties and Qualifications

EVALUATIONS:

Qualifications

BASIC REQUIREMENTS:
1.  Successful completion of a 4-year course of study leading to a bachelor's degree from an accredited college or university. 
2.  Must have two years of post-college work related experience specific to domestic violence, child abuse, human services, social sciences, case management, educational settings, or handling medical records.

QUALIFICATION REQUIREMENTS:
1.  Knowledge of the types of military, community, state, and government organizations that provide service programs, which includes familiarity of local, state and federal regulations as they pertain to clinical services. 
2.  Knowledge of the most recent and current theories of domestic violence and child abuse. 
3.  Knowledge in social work services, family and group counseling, especially as they pertain to dysfunctional and/or abusive family dynamics. 
4.  Knowledge and understanding of aspects of military life. Ability to communicate effectively, orally and in writing. 
5.  Knowledge of the military application of orders, instructions, and standard operating procedures is desirable. 
6.  A valid SOFA driver's license is required

Must be able to obtain and maintain a low-risk, non-sensitive Tier-1 background investigation with favorable eligibility as required.

This activity is a Drug-free workplace.  The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated.  Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Please include MONTH/YEAR and HOURS per week for all previous work experience listed on the resume. If there is no indication of time in position, we will credit the minimum. 

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

•      Stability of Federal Civilian Service

•      People with passion for doing work that matters

•      Quality of Work Life Balance

•      Competitive Pay

•      Comprehensive Benefit Packages

•      Marine Corps Exchange and Base Facility Privileges

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Required Documents

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=71263&PostingSeq=1

Resumes/applications emailed or mailed will not be considered for this vacancy announcement.  To be considered for employment, the application or resume must be submitted online by 11:59 PM (EST) on the closing date of the announcement.

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

Required Documents:

            *Education/certification certificate(s), if applicable.

            *If prior/retiring military, DD214 Member Copy/Statement of Service

*PCS Orders and Family Entry Approval (Military) OR Sponsor's

Letter of Employment

(Civilian)

*If you have prior federal employment, please submit your most recent Personnel Action Report (PAR), SF-50, SF3434, SF2545, or paperwork that is equivalent to the others listed.

LEGAL IMMIGRATION STATUS RESPONSIBILITY

**NOTE (1) In regards to your current legal residence status in Japan, it is your responsibility to maintain legal residence status and take necessary steps to retain a current Visa up until you are employed with MCCS and issued SOFA status.

**NOTE (2) For applicants with Japanese permanent residency status; in accordance with USFJI 36-2611, para. 4.2.2.1., the individual is not entitled to acquire double residency status in Japan. SOFA status will be granted once you take an action to relinquish Japanese permanent residency.

Agency contact information

IWAKUNI MCCS
Address
IWAKUNI MCCS
MARINE CORPS COMMUNITY SERVICES
ATTN PERSONNEL OFFICER
FPO AP, 963101867
JPN
Learn more about this agency

Next steps

All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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