FFSP Counseling & Advocacy Program (CAP) Supervisor Job in Point Loma Complex, San Diego, CA

Vacancy No. 26-12897686 Department Commander, Navy Installations Command
Salary $121,585.00 to $129,691.00 Grade 5 to 5
Perm/Temp Permanent FT/PT Full-time
Open Date 2/25/2026 Close Date 3/27/2026
Job Link Apply Online Who may apply Public
Locations:
Point Loma Complex, San Diego, CA


Summary

Serve as the Installation Supervisory Counseling, Advocacy, and Prevention (CAP) Generalist within Commander, Navy Installations Command (CNIC), Fleet and Family Support Department (N9), Family Readiness (N91), Fleet and Family Support Program (FFSP), CNRSW. The primary purpose of this position is to supervise and oversee all aspects of the CAP programs, the Family Advocacy Program (FAP), and the New Parent Support Home Visitation Program (NPHVP); and directly supervise professional CAP staff.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

Coordinate with primary stakeholders, and through subordinate employees, manage all activities related to CAP and services, ensuring government oversight of contract deliverables within the CAP program. Plan, assign, and provide expert-level supervision to professional CAP staff within the Fleet and Family Support Center (FFSC). Direct work through contact with staff members and through regularly scheduled meetings. Review accomplishments against established objectives to ensure optimum management of activities.

Organize, set, and manage CAP workflow. Establish subordinates' performance standards, evaluate subordinates, and conduct supervisory counseling sessions, when necessary. Control attendance and leave, ensuring adequate work force is always available to accomplish the mission. Approve and authorize leave and timecards. Identify employee developmental needs and provide or arrange for training (formal and on-the-job) to maintain and improve job performance and encourage self-development. Initiate classification, reclassification, and recruitment actions, and track all pending personnel actions to ensure timely completion. Interview and make selections for vacant CAP positions, and ensure equity in recommending and determining selections, assignments, training and promotions, discipline, and awards to employees. Identify developmental and leadership opportunities for employees.

Identify educational benefits (e.g., tuition assistance), professional development, leadership opportunities, and mentoring initiatives to foster effective employee performance in alignment with FFSP mission and objectives. Provide policies, procedures and directives, and instructions from the FFSC Site Director to subordinates. Identify and advocate for resources and for information and decisions on major work issues. Estimate and update subordinates on progress in meeting milestones and deadlines. Ensure subordinates are aware of and participate in team 2 planning and play integral roles in developing final team products. Lead subordinates in assessing strengths and weaknesses and in exploring work methods, processes, and procedures. Uphold Equal Employment Opportunity (EEO) standards through actions taken and attitude evidence regarding the election, assignment, advancement training, discipline, and special recognition of employees. Promote all aspects of the EEO program, Affirmative Employment Plan (AEP), Disabled Veteran, Handicap Program and Affirmative Action Plan as directed by applicable laws and regulations and communicates this support to subordinates, minority groups and women. Ensure all laws and regulations concerning Merit Systems Principles and Prohibited Personnel Practices are adhered to.

Provide expert-level management of individual, marital, family or group treatment services. Review and evaluate CAP program areas; identify gaps in existing services, including assessment and treatment related issues, and in administrative procedures that impact the provision of clinical services; and provide results and recommendations to the FFSC Site Director and Regional Quality Assurance Program Coordinator, to improve existing programs and to offset negative trends. Advise and provide guidance to clinical providers on risk assessment and case management services and other therapeutic interventions for high-risk clients. Provide crisis intervention services for all CAP. Serve on committees and as a subject matter expert for child and spouse abuse programs and initiatives, as deemed appropriate by the FFSC Site Director. Promote activities related to community collaboration and serve on action groups. Liaison with court services units, providing information or collaborating on Navy safety supports. Inform the FFSC Site Director of any problems. Make sure policies and procedures related to high-risk and high-visibility cases are followed. Serve as the CAP expert-level representative attending, coordinating, or assisting in coordinating various meetings and committees to include installation Incident Determination Committee (IDC) Meetings, and the quarterly installation Family Advocacy Committee (FAC). Ensure military and civilian stakeholders meet membership and training requirements by collecting and maintaining certificates. Coordinate with subordinate clinical providers and chair the installation Clinical Case Staffing Committee. Serve as the mental health representative on the Sexual Assault Case Management Group (SACMG), providing consultation on mental health impacts from sexual assault. Serve as the technical assistant for CAP services and contract CAP employees, ensuring policies and protocols are followed, coordinating with contract employees, and ensuring required documentation is accounted for. Complete quarterly quality assurance reports and analyze trends and outcomes. Ensure the FFSC obtains site certification. Collaborate with other FFSC clinical providers and supervisors.

Perform other duties as assigned.

Requirements

Conditions of employment

  • This position is designated Non-Critical Sensitive. Incumbents are required to obtain and maintain a determination of eligibility for a Secret security clearance of access for the duration of employment which includes a background investigation.
  • Must meet Federal Employment suitability requirements and successful completion of background investigation. Background Investigations are conducted using fingerprint identification and completion of background inquiry forms.
  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • The incumbent must meet Tier III qualification requirements described in current SECNAV Instruction, “Credentials Review and Clinical Privileging of Clinical Providers within Department of the Navy Family Readiness Programs.
  • Complete and maintain credentialing and privileging requirements, in accordance with SECNAV Instruction, “Credentials Review and Clinical Privileging of Clinical Providers within Department of the Navy Family Readiness Programs”.
  • Possess current U.S. state license to practice at an independent clinical practice level, in accordance with SECNAV Instruct, “Credentials Review and Clinical Privileging of Clinical Providers within Department of the Navy Family Readiness Programs”.
  • This position requires regular contact with children under the age 18, must undergo a criminal background check, installation record checks, and periodic reverification check of multiple agency records resulting in a favorable suitability.
  • This position may require working evenings and weekends to meet mission needs.
  • Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer

Qualifications

Proficiency in applying various evidence-based and trauma-informed counseling approaches (e.g., behavior modification, client-centered, rational-emotive, family systems, brief solution-focused, and reality therapies), research methods, group dynamics, motivational interviewing, developmental psychology, and family systems therapy to counsel individuals and groups.

Professional knowledge of and skill in applying laws, rules, regulations, policies, procedures, directives, and instructions governing child and spouse abuse and family violence issues and professional knowledge of family violence dynamics to identify situations of family violence, conduct risk assessments and coordinate safety planning.

Thorough knowledge of the CNIC Fleet and Family Support Program and comprehensive knowledge of military lifestyles including common stressors (e.g., frequent separations, high stress working environments, etc.) to effectively modify treatment programs to meet the needs of the military community.

In-depth knowledge of family systems related to patterns of abusive behavior and abuse response, substance abuse, human behavior, human sexuality, attention deficit disorder, and juvenile delinquency and skill in applying the current Diagnostic and Statistical Manual of Mental Disorders to recognize, identify, and assess mental disorders and personal social problems, reach accurate conclusions, and provide appropriate solutions.

Expert knowledge of and skill in employing various evidence-based and trauma-informed counseling to effectively interview and clinically respond to clients needs, assess suicidal and homicidal risks and substance abuse issues, reach accurate conclusions, and provide appropriate solutions.

Expert skill in using various verbal communication methods and techniques to maintain cooperative and professional relationships with law enforcement, child protective services, medical treatment facilities, and senior personnel from commands of offenders and victims; present sensitive and controversial information to groups of people; and advise on cases and counseling services.

Expert skill in using various written communication methods and techniques and using FFSP management information systems and other applicable software and web-based programs to develop and prepare case management memos, correspondence, and reports; document psychosocial assessments, treatment plans, and IDC reports; and develop lesson plans for briefings and classroom presentations.

Education

The incumbent must meet Tier III credentialing and privileging requirements described in current SECNAV Instruction, "Credentials Review and Clinical Privileging of Clinical Providers within Department of the Navy Family Readiness Programs.":

A master's degree or doctorate in Social Work, Marriage and Family Therapy, Counseling or Clinical Psychology or related field from an accredited institution from any US State.

Have and maintain a current and valid state clinical license that permits the incumbent to function as an independent health practitioner and fully meet and maintain the Tier III SECNAVINST 1754.8 requirements.

Are current in continuing education credits/units to maintain license.

Additional information

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment.

Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.

In accordance with the Real ID Act of 2005, if a candidate or new hire requires access to a military installation and does not have a REAL ID, identity will need to be established. Identity is established by presenting either one (1) Acceptable Credential or by presenting an acceptable combination of Source Identify Documents. Acceptable Credentials are listed in List A and Acceptable Source Identity Documents are listed in Lists B and C in the link below (page 3). If using an Acceptable Credential, only one (1) from List A is required and if using Acceptable Source Identity Documents, one (1) from List B and one (1) from List C is required. https://www.oni.navy.mil/Portals/12/Vistors/Base%20Access%20Form.pdf?ver=2017-08-28-065204-693

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement. Resumes will be rated based on the information provided to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume.

Required Documents

The following documents are required at the time of application:

  • Resume
  • Proof of education/training: provide a copy of your awarded/conferred college transcript(s)
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
Note: When submitting transcripts for an Associate degree or higher, proof of a high school diploma or equivalent is not required. All transcripts MUST show student's name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major). If your degree has not been awarded and/or you possess certificates of completion for DoD approved competency-based training courses, and/or a valid CDA/MSA credential(s), you MUST also provide a copy of your HS Diploma or equivalent. Altered transcripts will not be accepted.

Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.

Foreign high school transcripts or diplomas do not require credential evaluation but must be in English or a certified translation.

How to Apply

Applicants must apply online. Click the blue APPLY button at the top of this announcement to apply.

Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details.

Agency contact information

Irish Jacoby
Email
Irish.b.jacoby.naf@us.navy.mil
Address
NAVBASE Point Loma
750 Pacific Coast Highway
San Diego, CA 92132-0058
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.