FFSP Region Business Operations Manager Job in Broadway Complex, San Diego, CA

Vacancy No. 25-12668457 Department Commander, Navy Installations
Salary $99,044.00 to $108,947.00 Grade 4 to 4
Perm/Temp Permanent FT/PT Full-time
Open Date 1/15/2025 Close Date 2/5/2025
Job Link Apply Online Who may apply Public
Locations:
Broadway Complex, San Diego, CA


Summary

This position is located at the Regional N91 Fleet and Family Support Program (FFSP) Office. FFSP provides customer focused, consistent, and efficient programs and services to sustain the Navy mission through support of individual and unit deployments; building family resiliency through financial management, life skills education, employment assistance, counseling, family advocacy, and emergency preparedness. Programs and services are provided throughout Navy Region Southwest.

Duties

A. Works with APF and NAF Human Resource Offices and provides Site Managers with information on Human Resource Management including resignations, recruitments, pay setting, disciplinary actions, training, awards, time and attendance, recruitment, and other HRO procedural matters. Collects and manages data to determine organizational immediate and long-range training needs.

Tracks and maintains manpower statistics for both APF and NAF personnel through Regional and N91 data bases and serves as a TWMS administrator. Coordinates and facilitates the timely processing of background checks and adjudication actions and serves as a CVS Trusted Agent.

Coordinates with site managers for the establishment of APF and NAF employee performance directives, completion of progress reviews, annual ratings and closeout ratings with respect to the relative system. Develops and updates N91 position descriptions as needed.

B. Conducts cost-benefit analysis, process reviews and participates in regular meetings with management to address management support issues, including financial, administrative, and human resource issues, to resolve problems, and provide recommendations to achieve improvements or cost efficiencies.

C. Prepares and revises policies, directives and/or delegation of authority which express the operating policies of the activity. Reviews directives from higher authority to determine potential impact on the organization. Supervises regulatory material management.

Establishes internal administrative procedures to secure adequate control in terms of deadlines, progress reports, and directives and uses own initiative in developing procedures which will increase the general flow of information and overcome bottlenecks in the administrative process.

D. Serves as Special Projects Officer. Plans and/or I accomplishes special projects. Uses standard approaches to perform a variety of duties related to special projects involving administrative or support issues. Conducts research and compilation of data from diverse sources. Extracts and assembles information, conducts analysis utilizing standard analytical techniques and develops briefs, reports and/or presentaU.ons. Collects, analyzes, and compiles a variety of data and metrics to prepare reports or special. projects in response to requests from higher authority, i.e. to report program status, to determine and report the impact of proposed funding reductions, etc.

Prepares responses to requests for information such as Stakeholder reports, Business Plans, command histories, manpower reports and similar information. This may involve determining whether or not to release the information based on the nature or degree of sensitivity of information and the requester's authority to receive the information. Also prepares or assists in developing memoranda of understanding and/or agreements, a wide variety of briefing materials, organizational data, charts, reports and other materials.

E. Participates in the development and management of the regional FFSP budget which includes direct, reimbursable and contract funds (short and long range planning). Identifies, through data collection and consultation with Site Managers and other RSO staff, resource requirements and recommends allocation of resources for the regional FFCP. Maintains or assists in the upkeep and audit of multiple OPTAR logs in support of specific programs. Responds and/or assists in the response to a variety of budget calls and special data calls.

F. Other. Serves as coordinator for Management Internal Control (MIC)plan, IT support, mandatory training (i.e.7 Information Assurance), Privacy Act program/training. Develops Marketing plan for N91 programs.

G. Plans/directs the work of subordinates and provides ongoing feedback and guidance to subordinates relevant to achieving performance goals. The incumbent directly supervises administrative staff ranging from GS-05 to GS-07 levels that perform a variety of administrative support functions. Responsible for interviewing and selecting job candidates; establishing performance goals and evaluating subordinates' performance; taking appropriate action to correct less than successful performance; employee development/training; recommending awards/disciplinary actions. Resolves complaints, schedules, approves and disapproves leave requests. Identifies subordinates' training needs and develops and executes employee development plans. Carries out EEO program requirements and advocates support among subordinates for EEO program objectives.

Requirements

Conditions of Employment

  • Must be able to obtain and maintain a Secret Security Clearance.
  • Must meet Federal Employment suitability requirements and successful completion of background investigation. Background Investigations are conducted using fingerprint identification and completion of background inquiry forms.
  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.

Qualifications

1. An incumbent must have one of the following:
  • An equivalent of 3 years' experience of business management, financial management or administrative experience that qualifies the person for the position or
  • A two-year degree related to business, financial or administration, with 2 years of business management, financial management or administrative experience or
  • A 4-year degree in the same field with 1 year of business management, financial management or administrative experience
2. Knowledge of FFSP mission, functions, policies and procedures; mission requirements, program goals and objectives.

3. Knowledge of the theory and principles of management including administrative practices and procedures.

4. Ability to use qualitative and quantitative analytical techniques.

5. Knowledge of Navy civilian Human Resource Management policies, procedures sufficient to advise management on routine or procedural matters. Ability to supervise administrative staff.

6. Skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature.

7. Knowledge of a variety of Navy administrative and resource management policies, procedures and regulations. This includes budget/financial management, property management, administrative policies, and procedural aspects of human resource management, and other management programs and their requirements.

8. Knowledge of budgetary procedures and regulations to process requests for obligations, expenditures, allotment of funds, transfer and reimbursement of funds and maintain current and accurate fund balances. Ability to develop and monitor OPT.AR tracking systems to effectively manage funds and to predict shortfalls.

9. Skilled in written and oral communication sufficient to prepare and present findings and recommend solutions; compose a variety of correspondence, budget justifications and/or requests, instructions, responses to complaints and/or inquiries, etc. Skill in conducting interviews with management and employees to obtain or exchange information about work objectives, processes, procedures and policies.

Education

  • An equivalent of 3 years' experience of business management, financial management or administrative experience that qualifies the person for the position or
OR
  • A two-year degree related to business, financial or administration, with 2 years of business management, financial management or administrative experience
OR
  • A 4-year degree in the same field with 1 year of business management, financial management or administrative experience

Additional information

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Region Southwest Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents are required at the time of application:

  • Résumé
  • Proof of education/training: if applicable, provide a copy of your awarded/conferred college transcript(s), if degree hasn't been conferred provide copy of HS Diploma, GED, or equivalent
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50 and most recent evaluation report

Note: When submitting transcripts for an Associate degree or higher, proof of a high school diploma or equivalent is not required. All transcripts MUST show student's name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major). If your degree has not been awarded and/or you possess certificates of completion for DoD approved competency-based training courses, and/or a valid CDA/MSA credential(s), you MUST also provide a copy of your HS Diploma or equivalent. Altered transcripts will not be accepted.

Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 02/05/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to nsapplications@nhr-ma.com to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.

Agency contact information

Dylan Gable
Address
NAVBASE San Diego
750 Pacific Coast Highway
San Diego, CA 92132-0058
US
Learn more about this agency

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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