FOOD AND BEVERAGE DIRECTOR Job in Tokyo-To, Japan

Vacancy No. FFR25-0023 Department Commander, Navy Installations
Salary $87,500.00 to $97,500.00 Grade 4 to 4
Perm/Temp Permanent FT/PT Full-time
Open Date 1/3/2025 Close Date 1/10/2025
Job Link Apply Online Who may apply Public
Locations:
Tokyo-To, Japan


Summary

The facility is open to all services, grades and ranks. Lodging operates on a first-come first-served basis. The facility consists of 149 guest rooms and suites, four a la carte restaurants, a cocktail lounge, recreational gaming room, five retail merchandise and service shops, a ballroom and two smaller board-style meeting rooms. Annual room occupancy average is consistently above 95 percent with over 110,000 overnight guests.

This job is open to

Clarification from the agency

Who May Apply: SOFA sponsored applicants (current Military Spouse Preference, Family Member Preference, and current Federal employees) residing in the local commuting area of Tokyo, Japan to include SOFA Seeking Applicants.

Duties

  • Assumes full responsibility for the New Sanno's F&B Program (e.g., Food Production, Food & Beverage Service, Catering & Events).
  • Plans, executes and performs post review of all F&B Program initiatives.
  • Serves as Subject Matter Expert for F&B, representing the hotel at the Department Head level, to collaborate with Support Services, Rooms, Engineering, and Readiness.
  • Prepares metric based, customer driven decision briefs for Hotel General Manager for final approval.
  • Prepares publicity drafts, materials, social media posts, and coordinates with the Hotel Marketing and Sales Specialist on the usage; tests effectiveness of material distribution to both Hotel internal coverage and external coverage.
  • Develops, promulgates and oversees F&B promotions and merchandising disciplines.
  • Assumes accountability to the Hotel Director for F&B Department funds, stocks of food, beverages, fixed assets, supplies, linens, table, banquet and kitchen ware, furniture, fixtures and equipment of all kinds.
  • Establishes, enforces and monitors cost accountability systems, internal controls and participates in surprise cash counts and periodic inventories.
  • Oversees preparation of daily operating summaries for each of eight sales centers; reviews daily sales accountability statements; investigates discrepancies and variances; and enforces remedial actions.
  • Analyzes F&B Department organizational and operational methods and procedures using such tools as flow process charting, statistical analysis, interview methods and direct observation.
  • Monitors menu development to emphasize low-labor, high-return recipe items; identifies areas where improved management practices may increase efficiency or decrease cost; prepares financial studies, alternate approaches and most desirable action courses.
  • Makes monthly and annual budgets for all F&B Department sales centers and updates budgets on a quarterly basis.
  • Makes monthly and annual comparisons of budgets with actual results and analyzes variances and trends, making timely operational changes as required.
  • Provides oversight and monitors execution of comprehensive Internal Review plan relating to F&B, in support of periodic audits, assessments and submissions.
  • Builds and maintains strong working relationships with hotel management team while embedding a strong business management culture.
  • Provides oversight and guidance for F&B procurement, including review of purchase requests and Government Purchase Card transactions for both local and Continental United States (CONUS) sources.
  • Provides advice on effective and efficient methods for the acquisition of F&B supplies and services. Ensures adherence to Procurement policies and regulations.
  • Provides oversight as the senior manager of the F&B Department, consisting of a staff of approximately 150 persons to include multinational, multilingual employees.
  • Directly supervises three (3) primary F&B Managers (e.g., Food Production (Chef), Food & Beverage Service (Ops), Catering & Events Manager).
  • Establishes standard operating procedures to improve production and quality of work.
  • Develops F&B orientation and training programs.
  • Directs work to be accomplished by staff.
  • Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities.
  • Conducts annual performance reviews of staff.
  • Ensures staff receives proper training to fulfill requirements of their positions.
  • Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary.
  • Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; and ensures equitable treatment of all staff.

Requirements

Conditions of Employment

  • Position is Emergency Essential, incumbent is a key member of the Emergency Operating Committee.

Qualifications

  • Knowledge of business management principles, practices and techniques.
  • Knowledge of the principles and practices of operating programs and their interrelationships in order to provide qualitative and quantitative assistance to various activities, and to recommend long-range program changes, new construction projects, and adjustments in operating programs and procedures.
  • Knowledge of managerial and financial employment plans, policies, and programs of the organization.
  • Skill in projecting and anticipating organizational activity objectives and the effects of proposed changes within the programs.
  • Skill in analyzing policies and program data; delineating, and assessing objectives; recommending strategies based on work operations, available resources, cost effectiveness, and progress or results desired.
  • Knowledge of a wide range of activities and services.
  • Knowledge of customers' interests and needs to facilitate the development of new and innovative concepts and approaches for increasing the financial stability of activities.
  • Knowledge of general business principles of financial planning, reporting and of budgetary methods and processes to ensure best use of resources and to plan for operating costs, major and minor construction, renovation and capital purchases.
  • Skill in modifying and or developing appropriate methods, approaches, and procedures for the most effective management of division programs.
  • Ability to perform the full range of supervisory duties.
  • Knowledge of personnel management policies, procedures and requirements involving recruitment; personnel actions; manpower data; classification; position management; job descriptions; training; awards; career development; and performance appraisals in order to
    monitor and ensure accuracy of personnel actions, provide advice and assistance to directorate staff, and serve as liaison between the directorate staff and the personnel offices.
  • Ability to develop and effectively deliver presentations and/or training.
  • Knowledge of CNIC's EEO policy and procedures.
  • Ability to communicate effectively both orally and in writing.

Education

  • Minimum of a Bachelor's degree in Hospitality, Culinary, Business or Leadership related degree preferred.
  • Proof of education MUST be uploaded at time of application for consideration. If degree is not conferred, you MUST provide a copy of your high school diploma or equivalent with your college transcripts.
  • When education is a basic requirement for the position, or when substituting education for experience, applicants MUST submit a copy of your high school transcripts, college transcript, or a list of courses which includes grades earned, completion dates, and quarter and/or semester hours earned as part of your application package.
  • Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States.
  • All substitutions of education for experience will be made in accordance with OPM approved qualification standards. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html

Additional information

  • Direct Deposit of Pay is required
  • Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only.
  • All candidates must reside within the commuting area.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants with minimum qualifications will have one of the following:

  • A minimum of eight years' leadership experience in a Full service Hospitality or Culinary environment or
  • Successful completion of a Degree in Hospitality, Culinary, Business or Leadership related and five years of managerial experience in a full service Hospitality/Business environment.
Applicants who meet minimum qualifications will be further evaluated for:
  • Leadership experience, interacting with GOV/or Corporate Stakeholders and Customers.
  • Experience in diverse/Overseas environments, organizations.
  • Experience in developing menus, both food and beverage related.
  • Experience with business market trends, and driving revenues.
  • Experience in training high performance teams.
  • Experience in managing F&B facility upgrades, leading renovations, concept development.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents are required at the time of application:

  • Resume
  • Proof of education: provide a copy of your awarded/conferred college transcript(s).
  • Proof of professional licensure
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation.
  • If claiming Military or Family Member Preference and/or Proof of SOFA Status: provide a copy of PCS orders and Family Entry Approval (Military) or Sponsor's Letter of Employment (Civilian).
  • If claiming Veteran's Preference: provide a copy of your DD-214 (Member 4 copy) and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.).
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50.
  • If claiming military spouse preference or overseas civilian family member preference, PCS orders or civilian sponsor's Letter of Employment

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 01/10/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12655665

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account.

Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated.

For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

CNRJ NAF Human Resources
Address
Joint Service Activity, The New Sanno Hotel
CNRJ NAF HRO (N941)
PSC 473 Box 12
FPO, AP 96349-0001
US
Learn more about this agency

Next steps

Please ensure that your resume and supporting documents contains all the information requested in the vacancy announcement. If your resume and supporting documents do not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the position.

All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement cut-off date. Please note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


© 2006-2025, exclusive of U. S. government job opportunity announcements