Duties
Serves as a Program Manager with responsibility for coordinating the facilities-related operational requirements and functions associated with Child and Youth Services (CYS), ensuring the safe, efficient, and effective operation and maintenance of all CYS facilities. Performs the full range of supervisory duties for assigned Headquarters facilities staff, including performance evaluations, training, and disciplinary actions.
Exercises control in the areas of resource (both dollar and manpower) planning and management related to facilities design, maintenance and improvement, business planning that incorporates facility needs, training administration for facilities staff, internal controls for facility operations, public relations related to facility improvements and user experience, inspections and evaluations of facilities, and liaison activities with contractors and internal stakeholders. Serves as a key advisor and consultant to the Operations Branch Chief on policy matters relative to the various complex and intricate facility programs and specific mission requirements, including preventative maintenance, capital improvements, and energy efficiency. Provides technical, administrative, and managerial direction, guidance, and assistance to facilities staff to assist in fulfilling their responsibilities. Keeps abreast of new building codes, safety regulations, and industry best practices; develops and recommends the framework for program-wide facilities policies, programs, controls, and/or systems designed to increase the efficiency, economy, and safety of facility functions and operations. Coordinates, directs, and assists in the analysis and review of various organizational entities, proposals, or system changes related to CYS facilities. Exercises surveillance/oversight over command-initiated facility programs through review of reports, studies, operations plans, accountability and control instruments; monitors and reports on program accomplishments and relationships related to facilities projects and maintenance.
Oversees long-range and short-range work plans of the directorate as they pertain to facilities, lifecycle replacements of kitchen and playgrounds. and the implementation of directives and requirements related to building maintenance, repairs, and upgrades. Manages the development of resource changes in response to changes in levels of appropriations from within or from higher headquarters, specifically related to facility budgets. Reviews various reports and recommendations and initiates and/or recommends action to improve facility operations, maintenance schedules, and capital improvement projects. Coordinates, monitors, and consolidates operational reports related to facility performance for the Division Chief. Reviews, edits, and approves briefing material related to facility projects, maintenance, and performance. Reviews outgoing correspondence to ensure accuracy and completeness related to facilities matters.
Maintains liaison with higher headquarters, other commands, other government agencies, installations, contractors, and vendors to form a basis of understanding and to reach a mutual agreement on work related to facility projects and maintenance. Appears before individuals, groups, and committees and speaks for the Division Chief in clarifying administrative matters, explaining command views or explaining implications of pending problems and programs related to CYS facilities.
Requirements
Conditions of employment
- Direct Deposit and Social Security Card are required upon appointment
- Meet T1 qualification/eligibility/background requirements for this position
- Satisfactory completion of employment verification (E-Verify) check
- One year probationary period may be required
- A valid passport may be required for overseas travel
- Must possess or be able to obtain and maintain a valid driver's license
Qualifications
RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.
Extensive specialized work experience performing duties similar to those described above. The overall experience must be progressively responsible in attainment and demonstrates a sound foundation in running a substantial program at an installation/ IMCOM Directorate / Headquarters level.
The experience must reflect a comprehensive knowledge of the financial and business principles, policies, practices and detailed procedures applicable to appropriated and non-appropriated funding and resourcing in order to perform tasks, integrate, balance, coordinate and monitor the overall effort and performance of the directorate that will support command objectives.
Must be highly skilled in written and oral communications; and possess proven management and leadership ability. Comprehensive knowledge and aptitude for automated systems and standard computer software programs, such as Microsoft Office applications, to include spreadsheet, database, word processing, resource management, commercial off the shelf accounting package and electronic communication packages.
All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks.
All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.
Preferred are those candidates who have applicable professional experience in a military service environment performing duties similar to those described above.
Three or more years of experience in management or management analysis field related to military child and youth services.
Candidates with CYS experience, ideally previous CYS Program/Facility Directors, CYS Program Administrators or those with ID/Region experience.
Education
Education is not required for this position and will not be utilized in determining minimum qualifications or as a substitution for experience unless indicated in the vacancy. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.
Additional information
- A manual application may be obtained by contacting the servicing NAF Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., Eastern Standard Time, on the closing date of the announcement. Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
- Payment of Permanent Change of Station (PCS) costs is authorized based upon eligibility and a determination that a PCS move is in the Government interest.
- Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
- The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX. Situational telework can be provided for weather-related emergencies, office closures, or other situations where telework serves a compelling Agency need.
- Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
- It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Discover Your Path to Success!
- Before you apply, take a moment to explore our Applicant Information Kit - your go-to guide for understanding our hiring process and making your application stand out.
- Inside, you'll find helpful tips, insights, and everything you need to feel confident and prepared.
- Click here to view the kit or copy and paste this link into your browser: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.
Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance.
For a slideshow presentation regarding these benefits, please click the link below.
Review our benefits
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your Application Matters: How We Will Review It
We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.
- Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
- We will consider your responses to our application questionnaire.
- If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.
Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.
Understanding Eligibilities: What You Can Claim When Applying
When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.
Depending on your situation, you may be able to claim one or more of the following eligibilities:
- NAF Priority Consideration 1 Business Based Action (BBA)
- NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
- NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)
Tip: Be sure to review each eligibility carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the
Who Gets Initial Consideration (Selection Preferences) and the
What Other Considerations are Available sections of our Applicant Information Kit.
Required Documents
About Your Resume:
- Federal agencies are required to limit resumes to two (2) pages or less and it must support the general or specialized experience described in this announcement.
- Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count.
- (https://help.usajobs.gov/faq/application/documents/resume/page-limit)
- Please do not include photographs, personal images or other inappropriate content in your application materials.
Expedite Your Hiring
- To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your application.
Required Documents
Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
Other Accepted Documents
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
- Cover Letter
- DD-214/ Statement of Service
- Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent)
- Other Document not Listed
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.