Facility Healthcare Program Manager (O-5 Billet) Non-Supervisory Job in Alexandria, LA

Summary

This job is open to

• The public

  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

DUTIES AND RESPONSIBILITIES:

1. Works collaboratively with the health services administrator as the subject matter expert and key advisor in the day-to-day management, development, implementation and monitoring of the following IHSC programs of responsibility: accreditation readiness and standards compliance, risk management (RM), and quality improvement (QI).
2. Serves as a key member of IHSC national risk management and quality improvement program initiatives, not limited to attending regional/national meetings.
3. Monitors, reviews, coordinates, and ensures complete and timely reporting of accreditation readiness and standards compliance, risk management, and quality improvement activities. Conducts data/trend analysis and implement improvement strategies establishing timeframes for continued monitoring concerning all programs of responsibility.
4. Secures and maintains all files and information concerning all programs of responsibility in accordance with all established policies, procedures, and regulations.
5. Develops and maintains accreditation readiness and standards compliance; risk management; quality improvement; infection control; occupational health; environmental health, safety and security; and all hazards emergency preparedness and response local operating procedures as applicable and in coordination with FHSO, FTO, and IPO. Forwards revisions and updates to HSA for approval.
6. Ensures accreditation readiness and standards compliance.
7. Provides policy, records, or other documentation concerning all programs of responsibility as required by investigators.
8. Serves as federal fit tester conducting fit testing for federal staff. Ensures all staff meets annual fit testing requirement.
9. May be asked to perform duties of the FHSO programs of responsibility: infection control; occupational health; environmental health, safety and security; and all hazards emergency preparedness and response when needed.
10. May be asked to serve as an acting HSA or AHSA when needed.
11. Travel required up to 25% as directed by the chief of Health Operations Unit.

1. Monitors and reviews established performance indicators for compliance with national IHSC policies and applicable standards.
2. Collaborates with the HSA and AHSA in performing assessments of the health unit for accreditation under the appropriate standards and ensures the preparation of the health unit for any accreditation the facility undergoes.
3. Prepares the facility for accreditation/re-accreditation audits.
4. Ensures compliance standards, including updates on national and local policies and procedures, are disseminated appropriately to staff in a timely manner.
5. Develops recommendations for improvements and success action plans (SAPs) if deficiencies are recognized during accreditation audits and health systems assessments.
6. Participates in the Quality Review Process (QRP) to include performing self-assessments and pre-audit reviews and observations.
7. Serves as liaison between investigators and facility staff and arranges interviews.

1. Provides leadership and oversight of the local risk management program including develop, coordinate, implement, and monitor associated tasks and duties.
2. Assists HSA and AHSA with the investigation of incident reports and adverse events.
3. Conducts data/trend analysis, develops action plans, implements improvement strategies establishing timeframes for continued monitoring, monitors effectiveness of change, and modifies action plans as needed to yield positive outcomes.
4. Prepares facility responses to correct the identified process issues and reporting findings/recommendations in writing through established chains of communication within specified timeframes. Obtains HSA and AHSA approval prior to submission.

1. Provides leadership and oversight of the local QI program including develop, coordinate, implement, and monitor national and local performance measures, associated tasks, and duties.
2. Chairs the local QI committee meetings. Conducts data/trend analysis and implements improvement strategies establishing timeframes for continued monitoring. Completes quarterly and annual reports and communicates findings to staff in a timely manner.
3. Identifies, conducts, analyzes, and evaluates studies. Educates staff on rationale, procedures, and subsequent process changes in a timely manner. Reports findings, recommendations, and education in writing through established chains of communication within specified timeframes.

1. Provides leadership, oversight, staff training and education on compliance with standards and accreditation, risk management, and quality improvement.
2. Assists HOST FHPM with new FHPM orientation as needed.
3. Coordinates with FTO on all trainings. Obtains HSA and AHSA approval prior to implementation.
4. Serves as CPR Instructor. Conducts BLS certification for all federal staff and provides CPR card upon completion.

Requirements

Conditions of Employment

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• You must successfully pass a drug screen.
• Males born after 12/31/59 must certify registration with Selective Service.
• Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
• Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
• Applicants must be a current USPHS Commissioned Corps Officer or USPHS Call to Active Duty (CAD) candidate. Civilians are not eligible for this position.

How You Will Be Evaluated

Required Documents

How to Apply

To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.

The complete initial Application must be submitted by 11:59 PM (EST) on 09/30/2025.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.