(Continued from the Duties and Responsibilities section)
Quality Improvement:
- Provides leadership and oversight of the local QI program including develop, coordinate, implement, and monitor national and local performance measures, associated tasks, and duties.
- Chairs the local QI committee meetings. Conducts data/trend analysis and implements improvement strategies establishing timeframes for continued monitoring. Completes quarterly and annual reports and communicates findings to staff in a timely manner.
- Identifies, conducts, analyzes, and evaluates studies [i.e. patient education, process, outcome, healthcare failure modes & effects analysis, etc.]. Educates staff on rationale, procedures, and subsequent process changes in a timely manner. Reports findings, recommendations, and education in writing through established chains of communication within specified timeframes.
Training:
- Provides leadership, oversight, staff training and education on compliance with standards and accreditation, risk management (i.e. incident reporting, patient safety, etc.), and quality improvement.
- Assists HOST FHPM with new FHPM orientation as needed.
- Coordinates with FTO on all trainings. Obtains HSA and AHSA approval prior to implementation.
- Serves as CPR Instructor. Conducts BLS certification for all federal staff and provides CPR card upon completion.
SUPERVISORY CONTROLS:
Incumbent reports to the assistant health services administrator keeping the supervisor informed on the status of projects, and consulting on successes and obstacles. Reviewing official (second line supervisor) is the health services administrator. Performs specialized or complex professional tasks without the benefit of close supervision or detailed guidelines; independently establishes criteria, formulates approaches, and evaluates efforts. Uses judgment in interpreting and adapting guidelines such as policies, regulations, accreditation standards, precedents, and work direction for application to specific situations and work products.
Assignments are usually of a long-term, recurring or broadly defined nature and are not accompanied by instructions; however, objectives, priorities and deadlines are provided on new assignments. The incumbent selects his/her own methods and solves most normal problems arising during the course of work. Completed work is usually evaluated for technical soundness, appropriateness, and conformity to professional standards and PHS requirements.
Utilizes available guides, methods, theories, and precedents. Situations to which existing guidelines cannot be applied or which require significant deviations from existing guidelines are referred to the AHSA, higher authority and/or subject matter expert. Maintains contact with persons in other federal departments or outside the federal government, such as state or local government officials. Requires face to face contact and telephone dialogue on a routine basis to explain, coordinate, interpret and seek support for policies, procedures, programs, plans or individual actions (often of a controversial and complex nature) in which an extensive amount of explanation and tact is required.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.