Clarification from the agency

Open to current/former Federal employees, Certain Military Spouses, Veterans and Special Hiring Authorities; this includes Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. that meets interchange agreement requirements).

This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-11. At the GS-09 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-11. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds.

• Overseeing the day-to-day building operations and maintenance of leased administrative and clinical space;
• Acting as the Contracting Officer Representative (COR) for property leases and building maintenance/repair contracts by coordinating with contractors/service providers;
• Evaluating, developing, and recommending a plan to coordinate decisions for changes/alterations to facilities and their utilization;
• Managing a work order system for leased spaces to ensure maintenance is completed in a timely manner;
• Ensure building systems such as HVAC, electrical, energy management, safety, fire, security, and plumbing are functioning in good working order;
• Reviewing actions and providing advice/guidance to property lessors, facilities management, and executive leadership by written report or presentation on the needs and future operations of building systems;
• Establishing rapport with contacts to gather information and influence, motivate, or persuade individuals/groups in the use and disposition of facilities;
• Reviewing and certifying invoices for contract facility support for a variety of facility supportive vendors;
• Writing statements of work for supplemental lease agreements to meet current or future needs;
• Cross-checking, analyzing, and interpreting customer requirements to obtain accurate, relevant information on factors such as clinical need, workflow, staffing, mission, location, and any type of equipment required to meet user needs for healthcare requirements/regulations, energy management, building requirements, and the construction/maintenance program;
• Researching and preparing comprehensive procurement package for new and replacement facilities, conducting market research, calculating space requirements, and developing agency specific requirements;
• Serving as a leader by organizing and directing operations when studies and analyses require team effort;
• Conducting management studies/surveys of organizations to determine optimum space utilization in terms of economic principles, cost, type of work, equipment, personnel, current/projected need, and any special requirements;
• Performing related duties as required.

Work Schedule: Monday through Friday, 8:00am - 4:30pm.
Telework: Not authorized.
Recruitment & Relocation Incentives: Not authorized
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Position Description/PD#: Facility Operations Specialist/PD91706A and PD91705A

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

In order to operate a government vehicle, a review of your state driving record is required.

You must have a current, valid state driver's license. Please provide your license number, state of issuance, and expiration date when requested in the assessment. Do not include a copy of your license with your application package as we cannot accept photographs.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/27/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-9 position you must have served 52 weeks at the GS7. The grade may have been in any occupation, but must have been held in the Federal service.

MINIMUM QUALIFICATIONS GS-09: One year specialized experience that equipped you with the knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-07 grade level. Examples of specialized experience include:

• Managing a maintenance program for large building complexes; planning maintenance activities; and developing preventive maintenance programs.
• Overseeing activities over construction and maintenance operations performed by private contractors; reviewing project plans and specifications for workability; and informing contractors of construction and reporting requirements.
• Performing maintenance or construction work; estimating material for a variety of construction or maintenance projects; and maintaining appropriate contacts with the organization funding the project.

This experience must be detailed in your resume to receive credit.

~OR~

A master's degree, equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree with a major study in engineering, industrial arts, property management, or business administration that demonstrates the knowledge, skills, and abilities necessary to do the work.

One year of full-time graduate education is the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended.

Transcripts required.

OR

An equivalent combination of specialized experience and graduate education as described that demonstrates your ability to perform the duties of the position. Experience must be detailed in your resume and transcripts required.

For a GS-11 position you must have served 52 weeks at the GS11. The grade may have been in any occupation, but must have been held in the Federal service.

MINIMUM QUALIFICATIONS GS-11: One year specialized experience that equipped you with the knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-09 grade level. Examples of qualifying specialized experience include:

Managing a maintenance program for office or apartment building complexes, hospitals, recreation facilities, military, or other special-purpose installations; planning maintenance activities and developing preventive maintenance programs.

• Conducting surveillance activities over construction and maintenance operations performed by private contractors; reviewing project plans and specifications for workability; informing contractors of construction and reporting requirements; and supervising operations for conformance with project plans.
• Performing maintenance or construction work; estimating material and labor costs for a variety of construction or maintenance projects; directing actual work operations; and maintaining appropriate contacts with the organization funding the project.

This experience must be detailed in your resume to receive credit.

~OR~

A Ph.D., equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree with a major study in engineering, industrial arts, property management, or business administration that demonstrates the knowledge, skills, and abilities necessary to do the work.

One year of full-time graduate education is the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended.

Transcripts required.
OR
An equivalent combination of specialized experience and graduate education as described that demonstrates your ability to perform the duties of the position. Experience must be detailed in your resume and transcripts required.


For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You will be rated on the following Competencies for this position:

• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

Physical Requirements: Work is generally performed indoors in an office environment. There is considerable walking and climbing ladders and stairs to conduct investigative analysis on condition of facility. Additionally, incumbent will be called upon to visit space in varying stages of construction and must be able to safely traverse uneven conditions. Incumbent will regularly receive, store, and ship items up to 40lbs. Incumbent is expected to use hand tools and office equipment to maintain the facilities.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

NOTE: You must include qualifying specialized experience in mm/yyyy to mm/yyyy format on your resume and indicate Full-Time or Part-Time (if Part-time, must include # of hours worked per week). AND, if you have held a Government position, that position's grade level MUST be listed on your resume.

NOTE: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.


The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Resume
• SF-50/ Notification of Personnel Action

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• Other (1)
• Other (2)
• Other (3)
• Performance Appraisal
• Professional Certification
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

Next steps