Facility Services Officer - Mid Level Job

Vacancy No. 1247515 Department National Security Agency/Central Security Service
Salary $77,192.00 to $131,826.00 Grade 11 to 12
Perm/Temp Permanent FT/PT Full-time
Open Date 8/4/2025 Close Date 8/11/2025
Job Link Apply Online Who may apply Public
Locations:
Wahiawa, HIFort Meade, MD


Summary

NSA is in need of skilled/experienced Facilities and Logistics professionals.

Duties

NSA is hiring for Facility Services Officers (FSOs) with specialization in Mechanical and Electrical Systems to serve on our 24x7 Watch Team in Maryland and Hawaii.

FSOs are responsible for oversight of the operation, maintenance, repair, modification, design, construction, and inspection of Agency facilities. Specific responsibilities vary based upon areas of expertise.

Facility Services Officers (Mechanical & Electrical Systems): Assigned to the 24/7 Facilities Watch Team, monitor and operate the Chilled Water and Electrical distribution systems at the NSA complex. Responsible for monitoring the condition of all other facilities systems during scheduled and unscheduled outages, construction projects, and activities that place the facility in an abnormal condition. Key component services provided to assure reliable operations:

- Coordinate all utility outages with other maintenance customers and mission support elements.
- Ensure that timely notification of facility emergencies are made to all personnel that are impacted.
- Prepare and review daily logs and alarm summaries to ensure that follow-up actions are taken.
- Provide shift coverage to maintain the recommended staffing levels needed to operate the campus systems and provide emergency response to facility emergencies.
- Supervise Campus Utility outages when needed and assist with shutdown sequences and outage coordination.
- Review day to day operations of the Chilled Water and Electrical distribution systems and coordinate plant changes with Building Maintenance & Operations personnel.
- Provide accurate monitoring and control of the Agency's HVAC and Chilled Water Distribution systems through the Agency's Energy Management and Control Systems (EMCS).
- Provide accurate monitoring and control of the Agency's Electrical Distribution systems through the Agency's Supervisory Control and Data Acquisition (SCADA) System.
- Operations of the Chilled Water and Electrical distribution systems and coordinate plant changes with Building Maintenance & Operations personnel.
- Provide accurate monitoring and control of the Agency's HVAC and Chilled Water Distribution systems through the Agency's Energy Management and Control Systems (EMCS).
- Provide accurate monitoring and control of the Agency's Electrical Distribution systems through the Agency's Supervisory Control and Data Acquisition (SCADA) System.
- Initiate daily plant status reports and make operator log entries to reflect the health and welfare of the systems.
- Maintain Operator logs to reflect any plant reconfigurations, responses to problem areas by tour persons, as well as any impact to Chilled Water distribution, Electrical distribution and Fire alarm operations.
- Conduct routine virtual Mechanical and Electrical Systems Tours to inspect and monitor maintenance activities to assure availability of systems are not interrupted.
- Respond and/or dispatch facility personnel to emergencies and routine service calls as needed.
- Take necessary actions to control or repair the problems and provide follow up details for Watch logs.

Requirements

Conditions of Employment

  • All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph.

Qualifications

The qualifications listed are the minimum acceptable to be considered for the position.

Entry is with a high school diploma or GED plus 7 years of relevant experience, or vocational/technical training in a relevant field plus 6 years of relevant experience, or an Associate's degree plus 5 years of relevant experience, or a Bachelor's degree plus 3 years of relevant experience, or Master's degree plus 1 year of relevant experience, or a Journeyman license in a relevant field plus 1 additional year of relevant experience.

If qualifying with a degree, degree must be in Architecture, Interior Design, Electrical, Mechanical or a related field (for example, Construction Management and Space Planning) or a Business related field (for example, Economics, Marketing, Accounting, Business Administration, and Finance).

Education

Relevant experience must include two or more of the following: trades/facilities operations; facilities system integration/interaction; review of facilities information to determine design solutions; construction; hospitality; development of cost estimating and projections, scope of work and project schedule in a related facilities or trade environment. Certification in a relevant field (for example, electrical, mechanical, interior) may count for up to one year of experience.

Additional information

Pay: Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position.

Salary Range: $77,192 - $131,826 Salary range varies by location, work level, and relevant experience to the position. Positions are located in Maryland and Hawaii.

Training will be provided based on the selectee's needs and experience.

Benefits: NSA offers a comprehensive benefits package.

Work Schedule: This is a Full-Time position, 24-hour watch floor that works an 8 day on 6 day off work schedule that includes 3 shifts that cover day shift (5:30am-3:30pm), second shift (2:30pm-12:30am) and mid shift (10pm-8am). Shift assignments are not guaranteed upon commencement of employment. New hire schedules will be based on where the operational need is greatest at that time.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The ideal candidate demonstrates the following:
- Problem Solving
- Interpersonal Skills
- Partnering
- Customer Service
- Accountability
- Continual Learning
- Resilience
- Effective Communication Preferred Qualifications for FSO (Mechanical & Electrical Systems Operator)
- Knowledge and experience in one or more of the following is desired:
- Building Automation System (BAS) operation
- Mechanical system operation
- Fire Alarm Systems
- Chilled water Systems
- Electrical systems
- SCADA system operation
- HVAC systems
- Plumbing systems
- Millwright
- Construction technology/management
- Leading project teams
- Contract mechanisms
- Analysis and life-cycle maintenance of installations and facilities
- Analysis, design, construction, national/local code compliance
- Design safety plans and programs to comply with laws, regulations, and policies

Required Documents

The National Security Agency (NSA) is part of the DoD Intelligence Community Defense Civilian Intelligence Personnel System (DCIPS). All positions in the NSA are in the Excepted Services under 10 United States Codes (USC) 1601 appointment authority. DoD Components with DCIPS positions apply Veterans' Preference to eligible candidates as defined by Section 2108 of Title 5 USC, in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement. If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you may be asked to submit documents verifying your eligibility.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.