Duties
Specific duties include:
- Performs visits to Veterans and beneficiaries to evaluate physical and mental conditions or capacity; independently determine ability to handle or manage funds.
- Conducts field examinations to determine who to appoint as fiduciaries for incompetent or minor beneficiaries.
- Verify the welfare and adequate living conditions of Veterans under fiduciary care and make arrangements for deficiencies.
- Conduct background investigations on proposed fiduciaries.
- Reviews and reports on fiduciary performance; conduct investigations involving the misuse of VA funds.
- Explain laws and regulations governing fiduciary responsibilities to Veteran, beneficiary and fiduciary.
- Investigate and make determinations on identified misuse, complaints, allegations, contested claims for benefits, special apportionments, eligibility for VA compensation, etc.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-09-GS-11.
Work Schedule: Full time, Monday through Friday
Compressed/Flexible: The hours for this position are 8:00am-4:30pm.
Telework: No -This position is not eligible for telework.
Remote/Virtual: This is
not a remote/virtualposition. This is a mobile position.
Position Description/PD#: Field Examiner; 36002A, 35902A
Relocation/Recruitment Incentives: Not Authorized.
Financial Disclosure Report: Required.
Requirements
Conditions of employment
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the Agency;
- whether your continued employment would advance organizational goals of the Agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Additional Conditions of Employment are as follows:
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary or trial period
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- A complete application package must be submitted by 08/17/2026: Resume, transcripts, SF-50s etc.
- You will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/17/2026.
TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and who are current/former Federal employees must also meet time-in-grade requirements.
- For a GS-09 position you must have served 52 weeks at the GS-07 level.
- For a GS-11 position you must have served 52 weeks at the GS-09 level.
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below:
GS-09 Grade Level:
- Specialized Experience: Applicants must have one year of specialized experience equivalent to the GS-07 level or higher. Specialized experience is defined as use of fact finding sources (i.e., conducting interviews, researching court records, etc.) to verify facts and obtain specific pieces of information; or, experience applying Federal, state and/or local laws and regulations to administer benefits programs or services; or, financial management experience for individuals or businesses. Examples include, but are not limited to:
- Conducting investigations into allegations of misconduct, compiling findings, and composing reports of recommended action.
- Determining an applicant's eligibility for welfare programs in accordance with state laws and program regulations. -OR-
- Education Substitution: You must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education or LL.B or J.D., if related.-OR-
- A Combination of specialized experience and education: Equivalent combinations of Specialized Experience and Graduate level education. To compute, divide your total months of qualifying experience by 12. Then, divide your semester hours of graduate education beyond one year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.
If you qualify based on your education, you must upload or fax a copy of your college transcript along with your application. If you are selected for the position, an official college transcript(s) will be required at your start date.
GS-11 Grade Level:
- Specialized Experience: Applicants must have one year of specialized experience equivalent to the GS-07 level or higher. Specialized experience is defined as experience conducting interviews in a state and/or Federal benefit/ services program capacity to obtain essential information and assess an individual's competency to make valid decisions; or, expertise in personal financial management for individuals in exceptionally unique or complex financial situations. -OR-
- Education Substitution: You must have a PhD. or equivalent doctoral degree or three full years of progressively higher level graduate education or LL.M., if related. -OR-
- A Combination of specialized experience and education: Equivalent combinations of Specialized Experience and more than two years, but less than three years of education, as described above. To compute the percentage, divide your total months of qualifying experience by 12. The divide your semester hours of graduate education beyond two years by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.
If you qualify based on your education, you must upload or fax a copy of your college transcript along with your application. If you are selected for the position, an official college transcript(s) will be required at your start date.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: This job requires driving in government owned automobiles, often very long distances requiring overnight lodging. Some walking and climbing of stairs is required since interviews with VA beneficiaries are conducted at the residences of the beneficiaries.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at
http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications with your transcript to receive credit.
Note: You may submit unofficial transcripts when applying. However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.
Additional information
The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.This job opportunity announcement may be used to fill additional vacancies.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information)
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
- Attention to Detail
- Customer Service
- Flexibility
- Integrity/Honesty
- Interpersonal Skills
- Learning
- Reading Comprehension
- Reasoning
- Self-Management
- Stress Tolerance
- Teamwork
- INVESTIGATION: Conduct interviews, interrogations, investigations and inspections involving issues such as contested benefit claims, fraud, abuse, embezzlement, special apportionment, dependent status, etc.
- JUDGMENT/DECISION: Demonstrate cognitive thinking for the purpose of reaching a decision, drawing sound conclusions, or making critical distinctions about people, situations, ideas or events through assessment, comparison and/or deliberation.
- ORAL COMMUNICATION: Verbally explain laws, programs and processes clearly to individuals/corporations; communicate to obtain info, coordinate services/benefits; verbally report facts and findings to represent claimant and/or government.
- FINANCIAL MANAGEMENT/BUDGETING: Apply basic budget, accounting and fund control principles to estimate spending and manage funds.
- CONFLICT MANAGEMENT: Demonstrates objective, unbiased views, promote calm dialogue/cooperation, exhibit foresight to identify and defuse conflict before it occurs.
- RESEARCH/ANALYSIS: Conduct research by reviewing information/records of financial/bank statements, case files, correspondence for compliance or investigative purposes, analyze information/data to make appropriate decisions and referrals.
- SELF-MANAGEMENT: Sets well defined and realistic goals: monitors progress and time, self-motivated to achieve and deal with stress effectively/appropriately.
- TECHNICAL COMPETENCE: Knowledge of Federal, state and local laws, regulations, policies, guidelines, procedures and judicial determinations applicable to benefits programs. (Describe situations in which you assessed benefits eligibility and applied applicable laws, rules, regulations, and procedures.)
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.
To preview the application questionnaire, click the following link:
https://apply.usastaffing.gov/ViewQuestionnaire/13022499
Required Documents
To apply for this position, you must provide a complete Application Package to include the documents detailed below. Resumes may not exceed two pages and must be legible for review of eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement.:
- Resume, limited to 2 pages, detailing specialized experience and competencies as they relate to this position.
- For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you should also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications.
- Your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
- Your SF-50 reflecting when you entered your highest grade (e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
- Transcript if you are using education to qualify.
- Your transcript must show coursework and the total number of credits earned to include graduation date and degree. A diploma is NOT sufficient to determine qualifications.
Additional Documents accepted:
- Most recent Performance Appraisal (VA Form 0750)
- Award SF-50s
- CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal
- Documentation to be considered under non-competitive eligibility (if applicable) such as a member-4 DD-214, civil service preference letter, or Schedule A letter.
Please use this
checklist to make sure you have included all documents required for your application. You will not be contacted for additional information.
SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):
- Most recent SF-50 if you are a current or former Federal employee
- An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
- Award 50s do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
- Examples of appropriate SF-50s include:
- Within grade increases at the highest grade held; or
- Promotions with an effective date more than one year old; or
- SF-50s at the highest grade held with an effective date more than one year old.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.