Field Medical Coordinator (O-5 Billet) Non-Supervisory (Los Angeles AOR) Job

Vacancy No. IHSC-FMC-LAAOR-O5-NS-2025 Department Immigration and Customs Enforcement
Salary $1.00 to $150,000.00 Grade 5 to 5
Perm/Temp Permanent FT/PT Full-time
Open Date 11/7/2024 Close Date 9/30/2025
Job Link Apply Online Who may apply Public
Locations:
Eloy, AZFresno, CALos Angeles, CASacramento, CA


Summary

This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Healthcare Compliance Division, Field Medical Coordination Unit. This position is non-supervisory.

This position is only open to current USPHS officers.
USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

This job is open to

Clarification from the agency

Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

Duties

DUTIES AND RESPONSIBILITIES:

  1. Provides medical consultation services for the incumbent's assigned area of responsibility (AOR) Field Office Director (FOD) and relevant field office staff regarding the health care of incoming or detained non-citizens in the custody of ICE at non-IHSC facilities.
  2. Serves as the medical subject matter expert and medical liaison for the FOD and field office, contract facility medical staff, and IHSC headquarters.
  3. Recommends and assists with determination and coordination of alternative placement options for detained non-citizens with complex medical and mental health care needs.
  4. Conducts routine and ad hoc site visits at ICE/ERO designated facilities within the Field Office Director's AOR and formally reports site visit findings to ICE/ERO and IHSC for review and approval of medical compliance findings related to ICE National Detention Standards (NDS) and Performance-Based NDS (PBNDS) standards.
  5. Evaluates ongoing non-IHSC facility medical compliance with ICE NDS, and PBNDS through tracking and trending facility performance and internal and external site visit findings.
  6. Initiates, monitors, and evaluates success action plan (SAP) for areas of noncompliance with ICE NDS and PBNDS standards.
  7. Conducts independent medical reviews as requested by IHSC headquarters or the FOD.
  8. Investigates complaints, conducts formal medical record reviews, and devises formal response reports related to detained non-citizen health care in response to inquiries as assigned by IHSC Taskings and Program Support Unit or IHSC leadership.
  9. Provides AOR case monitoring and reporting.
  10. Ensures appropriate safe release plan for continuity of care is established prior to release or removal of ICE detained non-citizens with complex health care needs.
  11. Provides orientation and ongoing training and guidance to respective custody and medical staff in non-IHSC facilities regarding medical standards and any relevant IHSC policies, procedures, and directives.
  12. Notifies and updates IHSC and ICE/ERO via the Unified Patient Tracking System (UPTS) on reportable incidents to include emergency department referral, hospital admission/discharge, psychiatric emergency, death, pregnancy, transgender, hunger strike, suicide attempt, abuse or neglect, and sexual assault per designated process.
  13. Reviews and assists in adjudicating specialty appointment requests for outside medical, mental health, dental, and DME services.
  14. Provides guidance, recommendations, and support to ICE regarding appropriate placement of detained non-citizens with special/complex medical and mental health needs.
  15. Assists contract medical facilities with the provider recruitment approval process for detained non-citizens in the custody of ICE.
  16. Liaises with the FOD/field office, medical staff at non-IHSC staffed detention facilities and IHSC headquarters on Serious Mental Illnesses (SMI), serious mental disorders/conditions, and patients deemed incompetent per designated process.
  17. Collaborates with the Behavioral Health Unit (BHU) for notification and ongoing monitoring for suicide watches.
  18. Collaborates with the BHU to coordinate safe release planning for SMI cases.
  19. Provides AOR case monitoring and reporting on all Serious Detainee Illnesses (SDI) cases per designated process.
  20. Provides tracking notifications and updates via IHSC PHSP tracking sources on infectious disease cases.
  21. Notifies and updates IHSC and ICE on AOR reportable incidents regarding detained non-citizens via the IHSC Incident Reporting System and other designated processes.
  22. Devises and submits formal reports and responds to non-routine and informal requests from leadership/ IHSC Taskings and Program Support Unit.
  23. Accesses interpretation and/or translation services as needed to ensure optimal communication with detained non-citizens or others who are not proficient in the English language.
  24. Liaises with non-IHSC facility/IHSC and outside pharmacies to acquire medications for detained non-citizens to include travel packs, transfer medications, vaccines, and specialty medications through designated processes.
  25. Provides cross coverage and support for other AORs/Field Medical Coordinators, RFMCs, DRFMCs, and Regional Program Managers (RPM) as needed (e.g., annual leave, TDY assignments, illness).
  26. Available 24/7 to address urgent or emergent issues related to detained non-citizen health care, provide updates to the Field Office and IHSC Headquarters on non-citizens in the hospital, and respond to other significant event notifications as needed.
  27. TDY as needed to provide clinical care support at IHSC-staffed detention facilities with critical staffing needs or other designated missions.
  28. Assumes additional duties as assigned by supervisory chain of command.
  29. Travel required - approximately 25%.
  30. Follows supervisory chain of command.

Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this position.
  • You must successfully pass a background investigation.
  • You must successfully pass a drug screen.
  • Males born after 12/31/59 must certify registration with Selective Service.
  • Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
  • Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
  • Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

Qualifications

PHYSICAL DEMANDS:
  1. Ability to walk unaided at a normal pace for up to 5 minutes and maintain balance.
  2. Ability to jog/fast walk up to ¼ mile.
  3. Ability to perform CPR/emergency care standing or kneeling.
  4. Ability to respond to medical emergencies.
  5. Sitting and/or standing for extended periods of time (6-8 Hours).
  6. Performing repeated bending motion.
  7. Average manual dexterity for computer operation.
  8. Phone use for extended periods of time

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  1. Must be an Advanced Practice Provider (Nurse Practitioner/Physician Assistant) or Registered Nurse who has worked in the clinical setting for at least 2 years.
  2. Current or obtained proficiency in ICE medical standards.
  3. Maintains current/documented professional license.
  4. Maintains current CPR/BLS certification.
  5. Performs clinical activities with the scope of clinical license in times of critical needs within the agency.
  6. Achieves and maintains certification as indicated by FMCU leadership.
  7. Plans and organizes individual workload and travel schedule utilizing IHSC travel policies.
  8. Flexibility and adaptability to sudden changes in schedules and work requirements.
  9. Excellent verbal and written communication skills.
  10. Strong organizational and time management skills.
  11. Computer literacy of MS Office applications

Additional information

This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Healthcare Compliance Division, Field Medical Coordination Unit. The incumbent will report directly to the Deputy Regional Field Medical Coordinator (DRFMC) with the Regional Field Medical Coordinator (RFMC) as the reviewing official.

As the Field Medical Coordinator for IHSC, the incumbent is responsible for coordinating medical, mental health, dental and durable medical equipment (DME) services for individuals in the custody of ICE at contract facilities that do not have direct oversight by IHSC (non-IHSC facilities); provide case coordination and monitoring of high risk and medically complex cases and inter-facility admissions to Short Stay Units pursuant to IHSC National Policies and Procedures.

IHSC has a multi-sector, multidisciplinary workforce of more than 1,600 employees, including U.S. Public Health Service (USPHS) commissioned officers, federal civil servants, and contract staff. IHSC provides on-site direct patient care to ICE detained non-citizens at 18 detention facilities throughout the country and manages the provision of off-site medical care for detained non-citizens housed in approximately 128 additional non-IHSC contract facilities. The ICE detained non-citizen population is approximately 28,000 on a daily basis, with an average length of stay of approximately 30 days, and over 277,000 detained noncitizens annually. IHSC also provides medical support during ICE enforcement operations in the air, on the ground and at sea.

DHS SUPERVISORY CONTROLS:

  1. DHS
  2. ICE
  3. ERO
HHS SUPERVISORY CONTROLS:
  1. DHHS
  2. USPHS CC
SUPERVISORY CONTROLS:
The Field Medical Coordinator works under the general supervision of the Deputy Regional Field Medical Coordinator/designee within their AOR.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.

Required Documents

To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:

U. S. Public Health Service Officers

  1. Cover Letter/Letter of Interest. Please include location preference here.
  2. Degrees. (Place under "Diploma/GED")
  3. Professional license. (If applicable)
  4. Additional professional certificates. (If applicable)
  5. Three professional references. (i.e., name, title and contact information)
  6. Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "Resume")
  7. A copy of your Certificate of Investigation (located in your eOPF).
  8. *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
  9. For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.
  10. Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.

The complete initial Application must be submitted by 11:59 PM (EST) on 09/30/2025.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

Agency contact information

IHSC Recruiting
Address
ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US
Learn more about this agency

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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