Duties
- Leads a team of Field Representatives responsible for conducting interviews primarily in person (door to door) and when requested may conduct phone interviews to collect SC data as required within an assigned geographic area.
- Understands the SC being conducted including response patterns, their effect on interviewing experience, and is able to leverage general guidance, previous training, experience, and resource material in directing Field Representatives to resolve issues.
- Assists with the training of Field Representatives.
- When needed, conducts in person interviews throughout the assigned geographic area.
- Evaluates, monitors, and mentors Field Representative performance through performance metrics on the job observations, and conducts supervisory and administrative duties.
This position has a mixed-tour work schedule. A mixed-tour work schedule provides for periods of full-time, part-time, and/or intermittent work to accommodate fluctuating workloads. Position may include evening or weekend work up to 40 hours, hours will vary. The candidate(s) selected for this position must sign an agreement outlining the conditions of employment prior to appointment.
This is a NON-BARGAINING unit position.
Requirements
Conditions of Employment
- You must maintain a residence within the area of consideration that will serve as your duty station. Please click here to review a map of the area of consideration.
- You must be 18 years old.
- You must be a US Citizen.
- You must have good hearing and the ability to read small print. You must be in good physical condition to drive, walk, stand, and climb stairs for extended periods.
- You will occasionally be required to lift materials weighing up to 50 lbs.
- You must be willing to travel throughout all parts of the SC area, sometimes on short notice and sometimes overnight.
- You must have access to a vehicle (or public transportation) so that you can travel throughout the assigned geographic area.
- You must establish and maintain a safe work environment in your residence.
- You must have access to a landline or mobile phone.
- You must be willing to use all methods of communication (face to face, phone call, emails, letter, etc.).
- You must be willing to accept all assignments
- You must be suitable for Federal employment.
- You must be registered for Selective Service, if applicable, at time of hire (www.sss.gov).
- You must meet all qualification requirements by the closing date of this announcement.
- A one or two-year trial period is required (dependent upon veteran's status).
Qualifications
QUALIFICATIONS: Applicants must have one year of specialized experience. Specialized experience is experience which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of a Field Supervisor. The applicant must have experience in the following areas: (1) interviewing clients, respondents, and/or customers to gather and obtain data in person and/or by telephone, (2) completing work assignments in accordance with production or progress standards, (3) experience applying procedural guidance and/or training to address complex or unusual problems.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
Education
Education cannot be substituted for experience for this position.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
EVALUATION CRITERIA: Candidates are evaluated on the extent and quality of their experience. To verify that you meet the qualifications for this position, we will review your resume and responses to the core eligibility questions on the assessment, as well as your submitted resume and required documents. We will review your resume, optional cover letter, supporting documentation, and dates of employment (mm/dd/yyyy) on the resume to determine if you meet the qualifications for the position. If you meet the qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) that you completed as part of the application and place you in one of three pre-defined categories. These categories are "gold", "silver", and "bronze". Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire or your score will be lowered. The best-qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.
How applicants will be evaluated for preference eligibility: Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed. Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold).
We recommend that you preview the online questions for this announcement before you start the application process. Click to see preview: https://apply.usastaffing.gov/ViewQuestionnaire/12595929
How to Apply
Your complete application, including required documents, must be received by 11:59 p.m. Eastern Time (ET) on11/07/2024 To apply on-line, you must complete and submit an application by accessing the USAJOBS website at http://www.usajobs.gov.
- To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
USAJOBS Help Center | How to see your application and job status to return to your saved application, log in to your USAJOBS account at http://www.usajobs.gov/ and click on "Applications." Click on the position title, and then select "Update Application." Applicants are strongly encouraged to apply online; however, if you are unable to apply online, please contact: Jeremie Crawford at 812-218-4042 or email at jeremie.s.crawford@census.gov.
Next steps
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at http://usajobs.gov and clicking on "Applications." The status will be visible next to the corresponding positions. The four points of notification are:
- Application Received or Application Incomplete;
- Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;
- Referred or Not Referred; and
- Selected or Not Selected.
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work; or you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation. You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).