Field Supervisor

Clarification from the agency

Internal to Agency: current, permanent excepted service employees under the Department of Commerce who will have a physical residence within the area of consideration at the time of hire.

• Leads a team of Field Representatives responsible for data collection in accordance with the scientific standards and expectations set by the Census Bureau and survey sponsors.
• Understands surveys and or Special Census being conducted including response patterns, differences in survey procedures, their effect on interviewing experience, and is able to leverage general guidance, previous training, experience, and survey resource material in directing Field Representatives to resolve issues.
• Regularly assists with the recruitment and training of Field Representatives.
• When needed, conducts in person interviews throughout the area of consideration (as listed in the summary section of this announcement) and surrounding areas.
• Evaluates, monitors, and mentors Field Representative performance through performance metrics on the job observations, regular performance reviews and conducts supervisory and administrative duties including the review and approval of payroll and leave requests.
• This position has a mixed-tour work schedule. A mixed-tour work schedule provides for periods of full-time, part-time, and/or intermittent work to accommodate fluctuating workloads. Position may include evening or weekend work up to 40 hours; hours will vary. The candidate(s) selected for this position must sign an agreement outlining the conditions of employment prior to appointment.This is a NON-BARGAINING unit position.

Conditions of employment

• You must be 18 years old.
• You must be a U.S. Citizen.
• You are required to maintain residence in the Area of Consideration listed in this announcement. You will be required to sign a residency agreement, which will provide additional information.
• You must have good hearing and the ability to read small print found on surveys. You must be in good physical condition to drive, walk, stand, and climb stairs for extended periods.
• You will occasionally be required to lift materials weighing up to 50 lbs.
• You must be willing to travel throughout the assigned local and surrounding areas.
• You must have access to a vehicle (or public transportation) so that you can travel throughout the assigned geographic area.
• You must establish and maintain a safe work environment in your residence.
• You must have an internet connection at your residence. If internet is not available in your area, must be able to connect to a cellular network.
• You must be willing to use all methods of communication (face to face, phone call, emails, letter, etc.).
• You must be willing to accept all assignments and work multiple surveys.
• You must be suitable for Federal employment.
• You must be registered for Selective Service, if applicable, at time of hire (www.sss.gov).
• You must meet all qualification requirements by the closing date of this announcement.
• You will be required to serve a 1-year supervisory trial period.

Qualifications

QUALIFICATIONS: Grade 6: Applicants must have one year of specialized experience equivalent to at least the next lower grade level in the Federal Service. Specialized experience is experience which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of a Field Supervisor. The applicant must have experience in the following areas: (1) interviewing clients, respondents, and/or customers to gather and obtain data in person and/or by telephone, (2) using a device such as a smart phone, tablet, or computer/laptop to collect data and generate reports, (3) completing work assignments in accordance with production or progress standards, (4) experience applying procedural guidance and/or training to address complex or unusual problems.

NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

EVALUATION CRITERIA: Candidates are evaluated on the extent and quality of their experience. To verify that you meet the qualifications for this position, we will review your resume and responses to the core eligibility questions on the assessment, as well as your submitted resume and required documents. We will review your resume, optional cover letter, supporting documentation, and dates of employment (mm/dd/yyyy) on the resume to determine if you meet the qualifications for the position.

If you meet the qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) that you completed as part of the application and place you in one of three predefined categories. These categories are "gold", "silver", and "bronze". Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire or your score will be lowered. The best-qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.

How applicants will be evaluated for preference eligibility: Within each category, those entitled to veterans' preference will be listed at the top of the predefined category for which they are placed. Preference eligible with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold).

Do NOT include the following types of information in your application, if included in your resume you will not be considered for this position.

• Social Security Number (SSN)
• Date of Birth (DOB)
• Photos of yourself
• Personal information: such as age, gender, religious affiliation, etc.

We recommend that you preview the online questions for this announcement before you start the application process. Click to see preview: https://apply.usastaffing.gov/ViewQuestionnaire/12997266

A complete application consists of the following:

• Resume showing relevant experience; cover letter optional. Your resume must be 2 pages or less. We will not review the experience beyond page 2. Your resume must list your paid and non-paid education and work experience related to the position. For each work experience include job title, series/grade (if Federal employment), duties and accomplishments, employer's name and address, supervisor's name and address, starting and ending dates (month/year), hours per week, salary, and indicate if we may contact your current supervisor/employer. For work in the Federal service, please include the grade level for the position(s). Your resume will be used to validate your responses. Your resume should also indicate your citizenship and if you are registered with the Selective Service System if you are a male born after 12/31/59.
• Career Transition Assistance Plan (CTAP) if applicable (see other information).

CTAP applicants MUST submit the following documents:

1. A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice).
2. A copy of your SF-50 "Notification of Personnel Action" noting current position, grade/band level, and duty location;
3. A copy of your latest performance appraisal including your rating; and
4. Any documentation from your bureau/operating unit that shows your current promotion potential.

• This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact at or email at . The decision of granting reasonable accommodations will be made on a case-by-case basis.
• Former federal employees, who received a Voluntary Separation Incentive payment (VSIP) or "Buyout" and subsequently return to a position in a Federal agency, whether by reemployment or contracts for personal services, are obligated to repay the full amount of the buyout to the agency that paid it within a specified time period.

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