Fisher House Program Manager Job in Washington Navy Yard, DC

Summary

This job is open to

• The public

  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

Duties for this position include but are not limited to:

• Direct responsibility to oversee the accomplishment of Navy and Marine Corps Fisher Houses (Medical Treatment Facilities (MTF)) with an annual maintenance, repair, furnishings and operations program and a non-appropriated (NAF) fund up to and greater than $45M.
• Directs Navy and Marine Corps Fisher House (FH) enterprise and installation programs to include: a property management system for reservations; training; capital plan; procurement; contracts; customer service; and program standards.
• Monitors and manages the continuity, cohesion, and stability in planning, developing, and executing the Fisher House Program.
• Collaborates with the Veterans Administration, Air Force and Army Program Managers to collaborate on policies, procedures and best practices in a combined effort to develop a cohesive partnership.
• Provides program direction, collaborates jointly with, and provides service specific missions, to the Fisher House Foundation regarding program standards, policies and procedures for the daily operation of the houses. These define the referral, eligibility, donation and funding standards set forth in Secretary of the Navy's policy.
• Engage with charitable donors and/or organizations providing policies and procedures when donating to a government agency.
• Develops strategic plans and policies, establishes program goals and objectives and advises higher authorities of the significant impact of the program on the overall Navy/Marine Corps mission.
• Identifies, develops, and executes new developments and initiatives which require innovative actions and decisions based on direct management of operations; directs basic organizational and management planning for prospective changes for all functions of the program.
• Responsible for the custody of and direction of expenditures from the central fund. Directly responsible for all requisition processes from initial request to approval of funds.
• Establishes, publishes, and manages technical guidance for operations, cash handling, deposits, gift processing, capital budgets, marketing plans, Combined Federal Campaign (CFC), to achieve legal and regulatory compliance.
• Ensures internal controls are adhered to in order to prevent loss of property and funds. Provides guidance and oversight to managers in preparation for annual fiscal oversight reviews.
• Establishes program criteria and defines program standards to the Navy Lodging Program Accreditation team for actionable and achievable standards. Ensures all managers and staff apply the accreditation standards, and responsible for providing appropriate technical guidance and tools to achieve standards for accreditation.
• Defines instruction, guidance and training for management and handling of cash and in-kind donations in coordination with legal and ethics departments.
• Manages, directs and executes the Fisher House Non-appropriated Fund Instrumentality (NAFI); providing program oversight, supplementing local funds by directing the distribution of financial support from the central Fund; determines operational and technical guidance to Fisher Houses; responsible for all budget approvals; and direct responsibility for the management of the central NAF account.
• Develops a consolidated operating, cash, and capital budget for approval. Authors, leads and consolidates financial and operational data for an annual presentation to the Navy and Marine Corps Fisher House Board of Directors for review and approval.
• Direct supervision of all installation staff at five locations within the CNIC enterprise. Determines priorities, forward direction and implementation of program execution. Defines and delegates authority to the Fisher House team; establishes production goals or program priorities and evaluates progress and results; and coordinates the work of the team with other organizations.
• Leads staff corrective actions as necessary under Labor Employee Relations Guidelines.
• Ensures all personnel recommendations (i.e. selections for hiring, promotion, awards, reassignments, training, etc.) are free from discrimination or any other non-merit factor and compliant with provisions of the EEO program.
• Monitors the work teams' compliance with applicable instructions/policies.
• Reviews and approves leave, based on mission requirements.

Requirements

Conditions of Employment

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.

How You Will Be Evaluated

Required Documents

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 06/05/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12735709

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.