Food & Beverage Director Job in Guantanamo Bay, Cuba

Vacancy No. GTMO-25-12740225 Department Commander, Navy Installations
Salary $30.00 to $36.00 Grade 4 to 4
Perm/Temp Permanent FT/PT Full-time
Open Date 5/28/2025 Close Date 6/18/2025
Job Link Apply Online Who may apply Public
Locations:
Guantanamo Bay, Cuba


Summary

This position is located within Naval Station Guantanamo Bay, Morale, Welfare and Recreation (MWR) Department, Food & Beverage (F&B) Division and is responsible for multiple and varied food and beverage outlets. This includes developing, implementing, and marketing menu plans; assessing customer interests and growth areas; developing/overseeing budgets and financial analysis, staff training, food service inspections, special events, and ensuring the highest quality of dining operations.

Duties

MAJOR DUTIES AND RESPONSIBILITIES:

  • Incumbent directly plans, reviews, modifies, and assigns work both orally or in writing of up to 10 subordinate managers/duty manager. Creates and/or recommends schedules for subordinate staff. Schedules and approves leave. Recommends personnel actions (i.e. selections, promotions, awards, reassignments, etc.) and ensures that they are free from discrimination based on race, color, age, sex, religion, national origin or any other non-merit factor. Provides on the job training to staff on a regular and recurring basis.
  • Maintains operation standards of MWR and NSGB directed towards accomplishing the basic mission of the F&B Department, prepares operation budget for review, ensures food and beverage services, facilities, and equipment are in good repair, supplies are of good quality, properly programmed, marketed and advertised, properly priced for resale or consumption and are oriented towards patron satisfaction.
  • Responsible through subordinate managers for the accountability and internal controls for receipts, property and monies at the local level. Responsible for ensuring proper training, supervision and scheduling of staff through subordinate supervisors. Evaluates work performance of management staff, adjusts management schedules as needed and coordinates personnel actions for the assigned food and beverage operation. Resolves or recommends solutions to problems.
  • Coordinates functions/events requiring food and beverage service within the site. Coordinates with Facility Operations Manager to ensure requirements for the occasion are met which include suitable types of services, menus, beverage items and prices to be charged; coordinates with appropriate staff and other food service personnel to arrange details such as printing of menu's, procurement of decorations, appropriate entertainment, proper advertising/marketing, and signing of contracts.
  • Through subordinate managers, and under direct supervision of the Operations Manager, plans and projects operations and improvements through regular analysis of financial assets and liabilities of the department. Responsible for ensuring that maintenance and repair work is accomplished for all equipment installed and located in various building within the F&B Department.
  • Analyzes financial data, reviews budgets and submits reports and recommendations. Develops and submits budget criteria. Performs continuous analysis of cost and sales operations to determine profit and loss. Assures all items identified by F&B personnel have been submitted to the procurement office in a timely manner. Determines urgent requirements and initiates follow-up actions through the facility Manager when there is a delay in receipt of orders. Ensures monthly annual inventories for food and bar facilities and property are conducted, as are special inventories to monitor other operations. Through subordinate managers is responsible for the coordination of all source data to the MWR Accounting Department, enabling accounting to compile and report fund status, operational statements, and detailed ledger information.
  • Reviews official and unofficial site correspondence pertaining to the F&B Department. Holds meetings to coordinate details of the F&B Department. Attends conferences and meetings in relation to Food & Beverage Department matters at other locations as required.
  • Maintains communication with the Operations Manager ensuring appraisal of important developments within the F&B Department. Conducts thorough and comprehensive studies of policies, operating procedures and standards that should be established and makes recommendations to the Operation Manager. Through subordinate managers is responsible for providing programming to enhance sales and meet customer satisfaction. Responsible for planning, developing, coordinating and implementing a comprehensive publicity/advertising and sales marketing program, which includes, but not limited to, ongoing sales programs designed to solicit eligible users and increase sales and profits of the F&B Department.
  • Carries out and upholds EEO policies and communicates support of these policies to subordinates. Assures quality in determining selections, assignments, training, promotion details, qualifications, discipline and awards to employees.
  • Ensures compliance with fire, safety, sanitation and security regulations.
  • Performs other duties as assigned.

Requirements

Conditions of Employment

  • Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
  • Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • A valid State driver's license is required to operate motor vehicles.
  • May be required to pass pre-employment examinations.
  • You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
  • Selective Service Registration is required for males born after 12/31/1959.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

Minimum of five years specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.

Specialized experience must demonstrate the following:

  • A degree in Food & Beverage Management or Business Administration and/or the equivalent experience and specialized training in a variety of food and beverage service facilities, programming, marketing, catering and banquet operations is required.
  • Minimum of five years related education or experience in personnel and food & beverage service management/supervision is preferred.
  • Specialized knowledge and experience, as demonstrated in application, of managing multiple types of dining establishments, to include quick serve, fine dining, and catering, to include managing the daily operations, marketing, budget, and adherence to standards of such facilities.
  • Must possess a detailed knowledge of the goals, principles and techniques of multiple types of food and beverage service operations, to include ability to conduct detailed financial analysis on areas of growth and potential, develop promotions to increase patron utilization, and knowledge of the various food safety and sanitation standards for quick serve, fine dining, and catering facilities.
  • Must be able to make favorable personnel contacts with all levels of management personnel, command officials, and department employees.
  • Extensive experience in a supervisory capacity and/or business environment requiring in- depth knowledge in all phases of a food and beverage operation including entertainment and programming.
  • Must have extensive background in budgeting, financial management and planning.
  • Must be able to travel, visit other facilities, appraise different services and evaluate similarities and differences according to their respective missions as they related to our services.
  • Must be a positive leader, able to influence the actions of others in obtaining cooperation and assistance to meet the NSGB MWR mission and vision.
  • Must be fully experience in dealing and communicating with others; must have abilities to negotiate, settle disputes; obtains and maintains good relation.
  • Familiarity with point of sale, catering software, and basics of food ordering systems required.
  • Must be able to communicate clearly and effectively both verbally and in writing in English.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.

ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.

PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.

RELOCATION AUTHORIZED

  • Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is in the Government interest
When you perform a Permanent Change of Station (PCS) with the federal government, the IRS considers the majority of your entitlements to be taxable. The Relocation Income Tax Allowance (RITA) may offset the impact of some of these taxes. For more information go to: https://www.dfas.mil/civilianemployees/civrelo/taxableentitlements.html.

KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT

  • Males must be registered or exempt from Selective Service. https://www.sss.gov/register/
  • Selectee must be determined suitable for federal employment.
  • Selectee may be required to successfully complete a probationary period.
  • Selectee is required to participate in the direct deposit pay program.
  • Social Security Card is required.
  • Satisfactorily complete an employment verification (E-VERIFY) check.
  • A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.

NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

Education

A degree in Food & Beverage Management or Business Administration and/or the equivalent experience and specialized training in a variety of food and beverage service facilities, programming, marketing, catering and banquet operations is required. If qualifying based on education, transcripts must be received.

Additional information

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to:

  • Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).
  • Stability of Federal Civilian Service
  • People with passion for doing work that matters
  • Quality of Work Life Balance

Some positions have special requirements- Position is a non-critical, sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form.- Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006.- Salary is dependent on experience and/or education.- For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

This announcement may be used to fill additional vacancies within 90 days of closing date.

The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to MILL_CNIC_NAF_EEO@navy.mil to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.

This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.

Overseas Benefits

  • 10% Post Differential added to your basic pay
  • Housing and Utilities provided at no cost to you
  • Space Available flights (2 per year) to the USA (Jacksonville, FL)
  • Renewal Agreement Travel (RAT) after two years of service
  • Shopping benefits at the Navy Exchange and Commissary
  • Current CNIC NAF employees are authorized return rights

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents may or may not be required. Required documents will show a red asterisk during documentation upload.

-Resume
-Include name and contact information for at least three (3) professional references in your resume
-Proof of education (transcripts/copy of degree/high school diploma), if applicable to position requirements.
-Proof of certification, if applicable to position requirements.
-If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50
-If you are a current federal employee, submit your last three evaluations.

APPLICANTS CLAIMING HIRING PREFERENCE: Please ensure your status is indicated in your USAJOBS account and ALL required documents to claim preference are submitted at the time of resume submission.

WHAT ARE PREFERENCES? Preferences are advantages in the candidate selection process. Individuals can claim the following preferences:
1. Reemployment Priority List (RPL): Qualifying separated employees shall have priority placement in the NAF activity from which they were separated as a result of a Business Based Action (BBA), when the position has substantially the same duties as the position from which they were separated and it is not a higher grade or employment category, provided the position is not being filled by an internal candidate. To claim this preference, you MUST:
-Submit a copy of your BBA Separation Notification indicating eligibility for RPL.

2. Military Spouse Preference (MSP): Qualifying spouses eligible for MSP are spouses of an active duty military member of the U.S. Armed Forces, including members of the National Guard or Reserves on active duty. The marriage must have occurred before the military member received official permanent change of station (PCS) orders to the installation listed above. MSP is applicable only when applying for NAF positions at the NF-03 and below and equivalent craft and trade (CT) positions.

To claim this preference, you MUST:
-Submit sponsor's PCS orders to installation you are applying for; AND-If you are not indicated as a spouse on the PCS orders, you MUST submit proof of marriage prior to PCS.

3. Veteran's Preference/Gold Star Veteran's Preference: Qualifying military veterans, and spouses/parents of deceased veterans shall be given employment preference over non-preference applicants if they are equally qualified. Preference applicable for positions open to external candidates.
To claim Veteran's preference, you MUST:
-Submit a copy of your DD-214 (member 4 copy); AND
-Submit completed SF15 from the Veterans Administration (VA); AND-Submit any other supporting documentation (disability, official statements, proof of service, etc.)
To claim Gold Star Veteran's preference, you MUST:
-Submit completed SF-15 from the Veterans Administration (VA); AND
-Submit a legible copy of DD-1300; AND
-Submit any other supporting documentation (official statements, document of service, court decree, etc.).

***Qualifying applicants with preferences are considered in the order listed above. Then all other qualifying applicants are considered.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To begin the process, click on the Apply Online button to create an account or log in to your existing USA JOBS account.

Application process is submitted through your USA JOBS account. Resumes/ Applications received other than by USA JOBS will be destroyed and will not be considered.

It is the applicant's responsibility to verify all the information in their resume and documents; HR will not modify documents submitted by an applicant. All qualifications must be met by the closing date of this announcement and clearly documented in the resume.

Qualifications must be clearly verifiable in your resume. Government positions must include pay plan, series, grade, to and from dates, and government agency/department.

Where a first cut-off date is indicated, a selection may be made from the resumes/applications received as of the specified first cut-off date. Completed applications (resume, supporting documentation, etc.) must be received by 11:59pm Eastern Time on the cut-off/closing date. If more than one resume is received, only the last resume received will be reviewed.

Please see the "REQUIRED DOCUMENTS" section and review the applicant checklist link to determine if there are other documents you are required to submit. You must submit all required documentation, or you will not be considered for the position. Failure to submit all the required documentation may result in not be considered for the position.

The complete application package must be submitted by 11:59 PM (EST) on 06/18/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12740225

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Agency contact information

Cheryl Ware
Address
NAVSTA Guantanamo Bay
PSC 1005 Box 19
FPO, AE 09593
US

Next steps

All applicants will be notified regarding their status by email. Applicants will either be contacted by email for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date. Please notify us if your contact information changes after the closing date of the announcement. Also, note that communication is performed via email if you do not read your email, provide an inaccurate email address and/ or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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