Summary
In this position you will work as a member of the Mount Weather Emergency Operations Center (MWEOC), Logistics Division, Hospitality Services Branch. MWEOC is located in the Blue Ridge Mountains of Virginia, approximately 60 miles west of Washington, DC. The ideal candidate for this position will have the ability to prepare basic food service and preparation and provide excellent customer service and communication skills.
This job is open to
Clarification from the agency
Individuals who do not meet the requirements shown below may apply under 748939-JD-12440573-DE, which is open to the public. This Job is open to: Status Candidates; DRRA Eligibles; Former Overseas Employees; CTAP; ICTAP; VRA; VEOA; 30% Disabled; Schedule A; Military Spouses; Peace Corps; Americorps; Vista; Land/Base Management; Boren Awardees; and Interchange Agreement Eligibles.
Duties
All MWEOC staff have emergency assignments and are considered deployed in place. Exercises and activations are planned and unplanned, and may require long hours, nights, weekends and holidays.
All MWEOC employees are: (1) required to use a government-issued electronic device (to include cellular phones); (2) subject to recall during emergency situations; and (3) required to perform work in locations both above and below ground.
What will I do in this position if hired?
In this position, you will serve as a Food Service Worker, providing support to the Food Services Department assisting leads and cooks in preparation of food service. Typical assignments include:
- Preparing simple foods and beverages following portioning guidelines.
- Ensuring that proper holding temperatures are maintained on all ready-to-serve hot and cold foods, adhering to all appropriate food safety practices, rules and guidelines, including utilizing the temperature danger zone to keep hot foods hot and cold foods cold.
- Following established Standard Operating Procedures according to established recipes, including maintaining time and temperature logs for their assigned areas.
- Ensuring proper storage of food and supplies including rotation of inventory (FIFO Method); ensuring that food is covered, dated and stored properly using industry standard and work unit practices, and is easily accessible; determining appropriate storage areas, and ensures that food is promptly carried to the appropriate storage location.
- Performing all industry standard and work unit approved cleaning and sanitizing to ensure that the work unit maintains high standards of cleanliness and sanitation required in the Food Service industry which includes breakdown, cleaning and re-assembly of all standard kitchen equipment, including but not limited to dishwashers and conveyor lines, slicers, mixers, blenders, choppers, toasters, sandwich grills and food processors.
What else do I need to know?
At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.
FEMA is committed to ensuring that its workforce reflects the diversity of the nation. At FEMA, our workforce includes the many identities, races, ethnicities, backgrounds, abilities, ages, cultures, and beliefs of the people we serve. To learn about FEMA's ongoing diversity and inclusion efforts, reasonable accommodation process, and the FEMA Core Values, please visit www.fema.gov.
Promotion Potential: Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
Requirements
Conditions of Employment
To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo, successfully pass, and maintain a background investigation for a Top Secret Clearance as a condition of placement into this position. This may include a credit check after initial job qualifications are determined, a review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs (please visit: Mythbuster on Federal Hiring Policies for additional information). For more information on background investigations for Federal jobs please visit OPM Investigations.
Please ensure you meet the qualification requirements described below.
Key Requirements:
- You must be a U.S. citizen to apply for this position.
- You must successfully pass a background investigation.
- Selective Service registration required.
- You must be able to obtain and maintain a Government credit card.
- Please review "Other Information" section for additional key requirements.
For this position you will be required:
- Food Service Workers must maintain a high degree of personal hygiene to include clean body, hair and clothes. Hair must be covered by a hat or hairnet. Facial hair should be limited to: Sideburns are permitted as long as they don't flair out, grow no longer than the lower portion of the opening for the ear, and are trimmed horizontally and not at an angle. The only facial hair allowed are mustaches that are kept closely trimmed, doesn't grow over the upper lip, and doesn't go any wider than your mouth, (unless completely covered by bear and/or mustache guard.)
Qualifications
The qualification requirements listed below must be met within 30 days of the closing date of the announcement.
Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standard. Although a specific length of time and experience is not required for most trade and labor occupations, you must meet any screen-out element listed, and show through experience and training that you possess the quality level of knowledge and skill necessary to perform the duties of the position at the level for which you are applying. Qualification requirements emphasis is on the quality of experience, not necessarily the length of time.
Working Conditions: The work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often causes uncomfortably high temperatures and humidity. The work area is well lighted and vented, but is usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped.
The incumbent is regularly exposed to hot liquids, sharp cutting blades, hot surfaces, and extreme temperature changes when entering walk-in refrigeration and and/or freezer units. Temperatures range from - 10 to 80 degrees on a daily basis. Also exposed to extreme weather during Food Cart Operations in the winter months
Physical Effort: Will be required to perform heavy lifting and moving and hard work such as scouring and scrubbing large utensils, pots and pans. Moving and unloading heavy carts and pallets. Frequently lifts or moves objects weighing up to 40 pounds to load and unload Food Service Delivery vehicles. Standing or walking for long periods of time.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
NOTE: Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. For a brief video on How to Create a Federal Resume, click here.
Current or former FEMA Reservists/Disaster Assistance Employee (DAE): To accurately credit your experience for these intermittent positions, make sure to list the dates (from MM/YY to MM/YY) of each deployment, along with the job title and specific duties you were responsible for during each deployment. Failure to provide this information may result in disqualification.
Education
No Educational Substitution: There is no educational substitution for this position, and you must meet the qualifications listed in the "requirements" section of this announcement.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, we will use your responses to the job questionnaire to place you in one of three categories based on your experience, education, and training. The competencies or knowledge, skills, and abilities needed to perform this job are:
SCREEN OUT FACTOR:
- Ability to do the work of the position without more than normal supervision.
JOB ELEMENTS
- Work Practices (including keeping things neat, clean, and in order)
- Technical Practices (theoretical, precise, artistic)
- Ability to interpret Instructions, Specifications, etc. (other than blueprints)
- Ability to Use and Maintain Tools and Equipment
- Knowledge of Materials
- Dexterity and Safety
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. In addition, you must submit the supporting documents listed under the required documents section of this announcement. (Note: Veteran's preference does not apply under Merit Promotion procedures). View information on VEOA information on Feds Hire Vets.
Interagency/Career Transition Assistance Plan (ICTAP/CTAP) Eligibles: If you have never worked for the federal government, you are not ICTAP/CTAP eligible. View information about ICTAP/CTAP eligibility on OPM's Career Transition Resources website. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and, 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility (see "Required Documents" section of this announcement). Well-Qualified is defined as those applicants who are rated with a minimum score of 85.00 for this position.
Interview Requirement. Interviews may be required for this position. Failure to complete the interview may result in removed from further consideration.
Required Documents
Do not include photos, personally identifying information (PII) (including birthday and social security numbers), or personal information such as age, gender, medical history, etc. Resumes that include any of this information will be disqualified.
You must provide the following supporting documentation for your application package, including:
- Resume. Please limit your resume to five pages. Only the first five pages will be reviewed to determine eligibility and qualifications.
- Responses to the job questionnaire. You will be directed to the online job questionnaire during the application.
- Are you a current or former federal employee? Upload documentation that supports your eligibility. Award SF-50's do not include all the required information and will not be accepted.
- Are you eligible for appointment based on current or previous competitive status eligibility? We need to verify your competitive status eligibility and qualifications at the next lower level. You may need to upload multiple SF-50's, one that shows your competitive eligibility and another for time in grade:
- Competitive Eligibility: Submit an SF-50 that demonstrates your current or previous appointment to a permanent or conditional competitive service position, including your current or highest grade level, career or career conditional tenure and status in the competitive service, or proof of permanent appointment if applying based on an interchange agreement. We recommend submitting your last promotion SF-50, current SF-50, or within-grade increase SF-50.
- Are you a current or former FEMA Stafford Act employee who is eligible for appointment based on the Disaster Recovery Reform Act (DRRA)? You may be eligible if you have served as a FEMA Stafford Act employee for three or more years since August 1, 2014, without a break in service. Upload the following documents (you may be found ineligible if both documents are not uploaded):
- DRRA Eligibility: Submit a copy of your "Notice of DRRA Eligibility" provided by OCHCO. If you believe that you may be eligible, but have not received your notice, please reach out to the HR Specialist listed in the announcement.
- Reservist Stafford Act Employees will be required to submit a copy of their most recent SF-50 as well as a copy of the "DRRA Notice of Eligibility" issued by FEMA. Applicants who believe they are eligible, but have not received a "Notice of Eligibility," should contact the FEMA representative listed in the "Agency contact information" section of this announcement.
- Experience at the next lower level: Submit a copy of your most recent (or highest grade) SF-50. We recommend submitting a promotion with an effective date more than one year (1) year old or Within-Grade-Increase at the highest grade held.
- Are you eligible for appointment under a non-competitive hiring authority, such as Schedule A, eligible veterans, certain military spouses, etc.? Upload supporting documentation specific to the non-competitive hiring authority. Please do not include any personal medical history. For additional information please visit:
- OPM: Documentation of Schedule A (Individuals with Disabilities)
- FedsHireVets: Veteran and Military Spouse Hiring
- Are you claiming special priority selection rights under the Interagency/Career Transition Assistance Program (ICTAP/CTAP)? Upload the following:
- Agency Notice
- Most recent performance rating, and
- Most recent SF-50, with your current position, grade level and duty location.
Other Supporting Documentation (submit if applicable to you)
- Are you a veteran? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) and/or documentation of service-connected disability. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. Certifications must be on letterhead of the appropriate military branch and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service (e.g. honorable, dishonorable, general etc.). View more veterans' information.
- Are you a Boren Awardee? Submit a copy of your National Security Education Program (NSEP) certification letter. You may be asked to provide a copy of your recent performance appraisal and or incentive awards.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above by 11:59pm (EST) on the closing date of the announcement.
- To begin, click the "Apply Online" button on the job announcement posting.
- Follow the directions to register or login if you have an existing account.
- Submit all required documents and complete the assessment questionnaire.
- Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
- Upon completion of your application, you will receive an acknowledgement email.
Applications and supporting documentation will not be accepted by mail or email. All application materials, including transcripts, must be in English. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, Human Resources will not be able to view it in your application.
Note: One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
If you have questions about this announcement or the application process, please contact the Human Resources Specialist listed in the Agency Contact Information prior to the close of the announcement.
An employee, job applicant, or an individual acting on behalf of the employee, may request a Reasonable Accommodation by emailing fema-ocr-ra@fema.dhs.gov with "time sensitive" in the subject line.
To review the common definitions of terms found in this announcement, please visit the DHS Common Definitions page.
Next steps
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and possible interviews. We will notify you by email after each of these steps has been completed.
If you are selected, you will be notified by phone or email with a tentative job offer. If you fail to respond, fail to meet the conditions of employment, or fail any other pre-employment requirements (such as the background investigation), we may rescind a tentative job offer.
For information on the Federal employment application process, please visit the USA Jobs Help Center. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management (OPM) guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
The OPM must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
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