Duties
DUTIES & RESPONSIBILITIES
- Prepares and makes coffee and tea beverages, stocks merchandise, pastries, and grab and go items. May unload food from delivery trucks and place in correct location.
- Serves food to diners in a professional, sanitary, service oriented and friendly manner. Every interaction with customers will emphasize a positive customer service experience in every dining visit from point of entry until leaving the restaurant.
- Performs tasks with several steps such as: sets up food service counters, steam tables, dining room tables, and side service stands with hot and cold food, including meats, vegetables, salads, desserts, bread, butter, and beverages.
- Makes a variety of fruit and vegetable salads such as: fresh fruit, tossed green, and lettuce wedges. Serves food in standard portions by placing uniform amounts in containers or glasses in prescribed quantities.
- Prepares and makes sandwiches, and other items that are on the restaurant menu. Packs box lunches and assists with preparation and execution of catering events.
- Position involves prolonged standing, walking, reaching, stooping, pushing, pulling and bending. Frequent light to moderate lifting of objects weighing up to 20 pounds occurs routinely, sometimes up to 50 pounds. Uses assistance from other coworkers for moving objects weighing more than 20 pounds.
Other Duties may include:
- May move heavy garbage cans and place trash in proper receptacles. Ability to clean any equipment or facility located in the food service area and dining room. Ability to fill out proper paperwork needed for cash register and accountability.
- Washing dishes, pots, pans, glasses, and silverware. Operates dishwasher. Maintains water and detergent levels in dishwasher; removes strainer pans, inspection doors, etc., for proper cleaning of dishwasher, inside and out; removes calcium deposits as required; and restores room to orderliness.
Requirements
Conditions of Employment
- Must obtain and maintain a security clearance – requires 18 years of age
- Males born after December 31, 1959 must be registered for Selective Service
- Verification of employment eligibility in the United States is required
- Probationary period: Full Time and Part Time employees serve a one-year probationary period. Flexible employees are employed based on the needs of the business.
- Must be able to understand and communicate in English
Qualifications
KNOWLEDGE, SKILLS and ABILITIES (KSAs) for this position are as follows:
**Responses must be included on the KSA portion of the online application**
1. Incumbent must possess a minimum of 6 months of customer service experience working in a food and/or beverage establishment. Experience as a barista, bartender, or server preferred.
2. Experience functioning in a fast-paced restaurant or catering environment, under short time constraints, and within established deadlines.
3. Experience in maintaining a clean, professional environment and delivering excellent customer service during high volume periods without compromising quality or service.
4. Experience stocking merchandise and consumables, including pastries, grab-and-go items, and disposables such as straws, lids, and napkins.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants who meet the qualification requirements will be further evaluated to determine the extent to which their education, related experience, training, awards, and supervisory appraisal demonstrate they possess the desired knowledge, skills, and abilities (KSAs).