Duties
Works under general supervision. Higher graded employee or supervisor is available to provide guidance and instructions. Performance is observed on a periodic basis to assure compliance with instructions and established procedures.
MAJOR DUTIES: The food service worker serves as a food service provider helping in the preparation, presentation and the serving or delivery of light food items offered for sale to patrons. He/she may perform any or all of the following tasks associated with food service work.
a. Works behind the counter and sets up and/or replenishes food and hot/cold drink and specialty items, and the associated condiments, for a food service/snack bar operation. Prepares food displays in counter cases and other display units. Greets customers as they arrive at the service counter and takes orders. Weighs, or apportions the selected foods on plates, trays and/or bags. Receives guest orders, answers customer questions about offered food and drink items, records sales, receives cash/credit payment, and provides the correct change. Advises guest when order is ready and delivers the requested order. Assist guests through the service line. Secures funds, equipment, and food and beverage inventories as required.
b. Serves light food items requiring little or no preparation time to patrons from a service cart at a beach side resort property location. Items sold may include hot dogs, chips, ice cream, shaved ice, pretzels, nachos, and cold refreshments. Replenishes cart as needed with supplies. Greets patrons in a friendly and professional demeanor. Takes orders. Receives money and gives changes. Sets up carts and supplies at the start and end of day. Follows proper sanitation procedures. Ensures cleanliness of work area. Is responsible for the security of funds, equipment, and food and beverage inventories.
c. Performs expeditor duties by delivering food to customers or bringing out food to a service buffet area.
d. Performs, a variety of duties incident to the maintenance, cleanliness, and sanitation of the area to which assigned. Inspects and cleans counters and trays, outside tables for diners, washes utensils, and maintains cleanliness of the work and display areas. Sends/receives pans and utensils to/from the kitchen for the required cleaning and sanitation. Orders and/or aids in loading and unloading, stocking, or transporting items and supplies as necessary. Collects service trays after meals.
Performs other duties as assigned.
SKILLS AND KNOWLEDGE: Must have the ability to follow oral instructions, standard procedures, and know the sequence of tasks to complete assignment. Must have skill in doing tasks with several steps or using judgment in a sequence of tasks. Must have knowledge of portion sizes and concentration as needed to serve uniform individual portions and to avoid distraction. Must have knowledge of basic arithmetic such as addition, subtraction, multiplication, division, fractions, and decimals in order to takes orders and provide change; and determine the number of portions or meals required, or, how many servings a particular container will yield. Must know and observe simple food handling techniques, such as washing hands when handling food and not touching rims or cups. Must know and adhere to sanitation and safety standards and methods to clean areas and equipment. Must follow all safety rules, regulations, and procedures regarding food safety, sanitation and equipment use. Must have skill in communicating and dealing with guests in order to provide good customer service when taking orders and delivering food/drink items.
RESPONSIBILITY: Complies with proper procedures, methods, dress, and hygiene codes. Responsible for the correct operation and care of equipment. Expected to work as scheduled, knowing what steps or sequence of steps are needed to complete work. Some judgment is used in maintaining established standards of sanitation, safety, and service. Is responsible for taking orders and providing the proper order and change. Is responsible for the safeguard of inventories and change fund/bank.
PHYSICAL EFFORT: Work requires light to moderate physical effort. May at times, lift and moves item weighing up to 30 pounds, and occasionally up to 40 pounds with assistance. Work requires constant standing and walking, reaching and stooping.
WORKING CONDITIONS: Work area is often hot and noisy, and there is exposure to sun, minor cuts and bruises, burns and scalds. There is danger of slipping on floors which are wet from daily mopping or spilled food or beverages.
NOTE: Employee is required to wear any personal protective equipment as applicable to their duties.
Requirements
Conditions of Employment
- Direct Deposit and Social Security Card are required upon appointment
- Meet qualification/eligibility/background requirements for this position
- Satisfactory completion of employment verification (E-Verify) check
- One year probationary period may be required
- A physical examination may be required
- Must be able to obtain a Tier 1 background investigation.
- Must be able to work weekdays, weekends, holidays and various hours of the day and week when required.
Qualifications
Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge, and abilities (KSAs) as they pertain to this position.
Experience or training that indicates sufficient knowledge, skills, and abilities to perform the duties of this position consistent with acceptable practices of the trade including but not limited to:
1. Ability to work without more than normal supervision.
2. Ability to keep things neat, clean, and in order.
3. Possess basic food preparation and handling techniques.
4. Ability to interpret verbal and written instructions.
5. Knowledge of basic sanitation principles.
6. Ability to use and maintain kitchen tools and equipment.
7. Must have knowledge of basic arithmetic such as addition, subtraction, multiplication, division, fractions, and decimals in order to takes orders and provide change; and determine the number of portions required.
Education
This job does not have an education qualification requirement.
Benefits
Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.
Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance.
For a slideshow presentation regarding these benefits, please click the link below.
Review our benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your Application Matters: How We Will Review It
We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.
- Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
- We will consider your responses to our application questionnaire.
- If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.
Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.
Understanding Eligibilities: What You Can Claim When Applying
When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.
Depending on your situation, you may be able to claim one or more of the following eligibilities:
- NAF Preference 1 Spouse Employment Preference (SEP)
- NAF Preference 2 Involuntarily Separated From the Military (ISMP)
- NAF Priority Consideration 1 Business Based Action (BBA)
- NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
- NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)
Tip: Be sure to review each eligibility carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the
Who Gets Initial Consideration (Selection Preferences) and the
What Other Considerations are Available sections of our Applicant Information Kit.
How to Apply
You may submit your application package using one of the two methods identified below:
1. Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement # WENAFP42512820722.
The complete application package must be submitted by 11:59 PM Eastern Time on11/30/2025 to receive consideration.
- Click Apply to access the online application.
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- You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to include in your application.
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- Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details
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- You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the IncludePersonal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application
- It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
- Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12820722
- Additional information on how to complete the online application process and submit your online application may be found on the Applicant Manager Online Help (https://appsupport.usastaffing.gov/hc/en-us) site.
- To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status
2.
Manually: A manual application may be obtained by contacting the servicing Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 PM, Hawaii Standard Time to the Human Resources Office, on the closing date of this announcement.
Next steps
Our Next Steps to Review Your Application and Keep You Informed
- Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job.
- If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements.
- If you provided an email address, you'll receive a confirmation email letting you know we've received your application.
- As your application moves through the hiring process, we'll send you updates and notifications via email.
- Processing times may vary, but we'll do our best to keep you informed every step of the way.
Your Next Steps to stay on Top of Your Application
- Check Your Contact Information
- If your contact information changes after the job announcement closes, let us know as soon as possible.
- Ensure You Receive Updates
- Double-check that your email address is accurate and that your inbox can receive messages from us.
- Make sure your mailbox isn't full and check your spam or junk folder to avoid missing important updates about your application.
3.
Sign Up for Text Alerts
- Want to stay ahead in the hiring process? In your USAJOBS profile, you can sign up to receive text alerts about jobs you applied to or tasks you need to complete.
We're excited about your interest in this position and look forward to reviewing your application!