Duties
The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.
Lead duties and responsibilities include:
- Leads the activities of the production and service areas;
- Reviews daily work assignments and makes adjustments accordingly;
- Communicates instructions and information to employees concerning work to be accomplished;
- Relays any problems and/or events to supervisors and managers;
- Provides on the job training to lower graded food service workers and documents training;
- Completes safety and sanitation inspection checks;
- Ensures food production and service areas are properly set up;
- Performs final check of trays for proper temperature and accuracy as indicated on tray ticket;
- Observes work performance of employees and provides feedback to supervisors;
- Participates in performance improvement programs and documents quality improvement data
Food service duties and responsibilities include:
- Sets up tray line station with correct supplies and food items;
- Serves food using food service system(s) at facility
- Breaks down and cleans assigned station;
- Sets up dining room tables for service;
- Delivers meal trays to patients' bedside and reports comments and/or complaints to supervisor or dietitian;
- Prepares individual and bulk nourishments and supplemental foods/beverages;
- Determines the quantities of ingredients needed;
- Makes conversions between the metric system to standard system;
- Performs heavy duty cleaning tasks throughout food service areas;
- Provides assistance to cooks in the food preparation areas;
- Performs other related duties as assigned.
Work Schedule: Varying shifts: 5:00am-1:30pm, 6:00am-2:30pm, 7:00am-4:00pm, 10:30am-7:00pm including weekends and holidays
Position Description Title/PD#: Food Service Worker Leader/PD99919S
Relocation/Recruitment Incentives: Not authorized
Physical Requirements: The work performed requires some light to heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing and delivering supplies. Subject to continuous sitting, standing, walking and frequent stooping, reaching, pushing, pulling and bending. Frequently lifts or moves objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with assistance of others.
You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.
Working Conditions: The work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often causes uncomfortably high temperatures and humidity. The work area is well-lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units. May be unknowingly exposed to patients who have contagious disease.
The VA has adopted Core Values and Characteristics that apply universally across the Department.
The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries.
The
Values are
Integrity,
Commitment,
Advocacy,
Respect and
Excellence ("
I CARE").As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips.
DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.
Required Documents
Documents Accepted:
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (VA)
- Performance Appraisal
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
Documents Required:
Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).
You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
How to Apply
All applicants are encouraged to apply online.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 04/07/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12716163.
1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Next steps
After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.