Food Service Worker Leader Job in Manchester, NH

Summary

This job is open to

• The public

  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

This position is located in the Nutrition and Food Services within the Department of Veterans Affairs Health Administration. The primary purpose of this position is to perform, lead employees in food service operations including food handling, preparation, storage and delivery.

Major duties and responsibilities include (but are not limited to):

• Responsible for training Food Service Employees in the Food Service and Production Section.
• Trains lower grade employees and provides on the job training to new Food Service and Production employees as requested by the immediate supervisor.
• Trains in continuing and new departmental media to deliver necessary training.
• Embodies the concepts of Customer Service and emphasizes it's importance with employees in the performance of ones duties.
• Encourages and coordinates employees to fully utilize their time and to fulfill their assigned task in an efficient and satisfactory manner
• Works with employees in planning and organizing duties to accomplish work objectives and foster a team effort.
• Makes necessary adjustments when there are unforeseen circumstances that may change the staff needs and methods of the operational needs of the service.
• Checks work while in progress and when finished to see whether the instructions on work sequence, procedures , methods and deadlines have been met by lower grade employees
• Maintains a wide knowledge of food service operations, is capable of performing all lower graded task.
• Ensures a safe clean area to work and working climate where employees function efficiently and effectively
• Embodies the concept of customer service and emphasize its importance with employees in the performance of an individuals duty
• Performs duties of lower grade food service workers if staffing requires
• Assist and participates in quality improvement projects assigned from the immediate supervisor
• Communicates significant day to day events to the immediate supervisor and receives instructions should change in established procedures and policies change.
• Ensures all areas of responsibility are clean and orderly and are left that way at the end of tour of duty
• Follows up on sanitation inspection action items
• Assures proper food handling techniques are used and good personal hygiene is used according to established policies and procedures
• Collaborates with the Food Service Supervisors. Leads food production and delivery activities in the absence of a Supervisor or Food Production Manager
• Participates and works with the sections supervisors in obtaining needed information and in decision making to resolve problems that arise within the service and/or have a significant impact with established policies and procedures.
• Identifies existing or potential safely hazards and promptly notifies the immediate supervisor.
• Takes appropriate action by following established policies and procedures and reports to the immediate supervisor if an employee injury occurs on the job.
• Ensures that all equipment and/or tools are operated in a safe manner.
• Participates in various quality improvement projects such as a test tray evaluations, safety and sanitation inspections and/or other projects as assigned.
• Performing other duties as assigned.

• This position is a NAGE Bargaining Unit position.
• This is in the Competitive Service

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Pre-employment physical required
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

How You Will Be Evaluated

Required Documents

How to Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 04/30/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12723858.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Next steps

After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.