Food Service Worker Leader Job in Roseburg, OR

Vacancy No. CBSV-12768872-25-WSN Department Veterans Health Administration
Salary $24.04 to $28.04 Grade 4 to 4
Perm/Temp Permanent FT/PT Full-time
Open Date 7/22/2025 Close Date 8/1/2025
Job Link Apply Online Who may apply Public
Locations:
Roseburg, OR


Summary

The Veterans Health Administration (VHA) has adopted the HR Modernization and Shared Services Implementation, which is a new model of organizing and consolidating essential Human Resource (HR) functions and services to the Veterans Integrated Services Network (VISN) level.

This job is open to

Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Duties

Food Service Worker Duties:

  • Set up assigned station on the tray line with the correct supplies and food items.
  • Serve food cafeteria style by placing uniform portions of food on customers'/patients'/residents' plates.
  • Break down and clean the station when assigned.
  • Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary.
  • Deliver meal trays to the patients' bedsides and report the patients' comments and complaints to the supervisor or dietitian.
  • Prepare beverages according to the number of servings required.
  • Prepare fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts in specified quantities.
  • Sort, wash, peel and cut cold foods using knives or other equipment.
  • Provide assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes.
  • Prepare uncooked food items, such as sandwich spread and salad dressings.
  • Operate and break down and clean all equipment assigned to food service and related areas.
  • Portion other food items into standard serving sizes using the proper utensils and specified dishware.
  • Prepare boxed/to go meals.
  • Make final check of diet trays assembled by lower grade workers for completeness, correct food temperatures.
  • Verify that food items on the tray are appropriate for the prescribed diet.
  • Identify obvious discrepancies between the prescribed diets and the food items designated by the menu.
  • Decide what food items to serve for the most common diets when the diet card or tray ticket identifies only the kind of diet called for.
  • Distributes menus and surveys to patients Provide patients with basic information about modified diets and the nutrition services that are available.
  • Prepare individual and bulk nourishments and supplemental foods and beverages for patients.
  • Follow directions in assembling, measuring, weighing, or mixing ingredients for basic formulas and supplemental feedings following standardized recipes and using sanitary techniques.
  • Determine the quantities of ingredients needed to prepare required yield.
  • Make conversions between the metric system to the standard system.
  • Take nourishment inventories, stocking using first in-first out procedures, replacing expired items.
  • Label and distribute individual nourishments.
  • Sterilize equipment and sanitize work areas.
  • Work in one or more functional areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving line.
  • Perform heavy-duty cleaning tasks throughout the food service and related areas.
  • Use a computer terminal to record and retrieve recipe, menu and inventory data and to produce reports.
Leader Duties:
  • Communicates instructions and information about getting work started and accomplished to other employees.
  • Communicates with supervisors, managers and employees about problems and events, and actively participates in the implementation of problem resolution after obtaining needed information or decisions from supervisors and/or managers.
  • Maintains a current knowledge, and answers questions of other workers on procedures, policies, written instructions, and other directives.
  • Leads the activities of the production and service areas. Leads food production activities in the absence of a Supervisor or Food Production Manager. May work along with employees so that proper work methods are demonstrated, and the pace of the work can be established and sustained.
  • Adheres to facility customer service standards with all staff and patient interactions. In the absence of a Supervisor, follows up on patient feedback as needed, to assure high quality patient/customer service is maintained.
  • Provides on the job training to lower graded food service workers and document training provided.
  • Completes safety and sanitation inspection check lists of the food service and food production areas, documents problems, and initiates action to resolve them. This includes advising and communicating to employees' instructions for accomplishing corrective actions.
  • Reviews the daily work assignment sheets and makes adjustments in assignments and work sequence as necessary so that work coverage is provided, and employees are kept busy and productive. This involves setting priorities, possessing the knowledge about the number and types of employees needed, and knowledge about the materials and equipment required.- Assigns tasks to individual members of the group(s) of employees.
  • Reviews diet changes prior to tray line, making appropriate adjustments on individual patient tray tickets. Performs final check of trays for proper temperature and accuracy as indicated on tray ticket.
Work Schedule: Friday through Tuesday 10:00 am. - 6:30 pm. (PST)
Position Description Title/PD#: Food Service Worker Leader/PD99919S

Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • May serve a probationary period.
  • Selective Service Registration is required for males born after 12/31/1959.
  • A complete application package; Resume, Transcripts, etc.
  • Pre-employment physical required.
  • Selected applicants will be required to complete an online onboarding process.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Forms of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Driver's licenses or state-issued ID cards that are not REAL ID compliant cannot be utilized.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, the ability to Lead the work of Food Service Worker. Related experience includes, communicating instructions and information to staff regarding preparing a variety of foods, determining which food items to serve for common, specialized or modified diets; communicating with supervisors about problems and events that occurred; providing on-the-job training; reviewing daily work assignments and making adjustments when needed. I perform food service work to include reviewing trays before delivery ensuring correct food temperature, selections and portions; assisting cooks with food preparation; preparing special feeding and nourishment items according to label or oral instructions; serving meals and drinks, clean and sanitizing kitchen equipment; cleaning tables and washing dishes. I am capable of following instructions and can follow proper food handling guidelines; I have the ability to make arithmetical computations to increase, decrease or convert metric to standard measurements. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligible are then rated against the remainder of the Job Elements:
  • Dexterity and Safety
  • Interpret Instructions, Specifications (other than blueprint reading)
  • Lead or Supervise
  • Materials
  • Technical Practices
  • Use and Maintain Tools and Equipment
  • Work Practices


Preferred Experience: One year or more of experience performing food service duties in a health care environment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The Work leader performs work requiring light to moderate physical effort. They may be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. They are subject to continuous sitting, standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. They frequently lift or move objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with the assistance of others.

Working Conditions: The work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. The work area is well-lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units. May be unknowingly exposed to patients who have contagious disease.

Education

This job does not have an education qualification requirement.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Resume Reminder - Your resume must include the following information for each job listed:

  • Job title
  • Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Salary/Rank etc.
  • Series and Grade, if applicable, for all Federal positions you have held
  • References, current or recent supervisor
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. The experience stated in your resume must support your assessment responses.

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.

Required Documents

Documents Accepted:

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • License
  • Other (1)
  • PCS Orders
  • Performance Appraisal
  • Professional Certification
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript


Documents Required:
  • Resume


Please review the above list(s) to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

How to Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 08/01/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12768872.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

Wayne Newport
Address
Roseburg VA Medical Center
913 Northwest Garden Valley Boulevard
Roseburg, OR 97471
US

Next steps

After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.