Summary
Serves as a Food Service Worker Supervisor in the Steward Department of the Hale Koa Hotel.
The first cut-off date will be on February 2, 2024. Additional lists will be pulled after this first cut-off date at the request of the hiring manager.
Local candidates will be reviewed first as PCS is not authorized. If determined that area of consideration is to be expanded, all candidates will be considered.
Clarification from the agency
The area of consideration for this vacancy is US and Non-US Citizens
Duties
SUPERVISORY CONTROLS:
Works under the direction of an activity manager, who provides general instructions, standard procedures and policies and relies on the incumbent to control work operations and accomplish an adequate quality of work. Work is reviewed for efficient and economical accomplishment of assigned tasks within priorities and controls received.
MAJOR DUTIES:
Serves as a working supervisor over the assigned work area exercising supervisory responsibility over employees' work in the area of operation. The occupation and non-supervisory grade level which best reflects the nature of the overall work operation supervised is Food Service Worker, NA-7408-02. Develop and implement internal methods and procedures, plans and control efficient operation. Assist in the personnel administration procedures of the supervised employees. Responsible for operations in absence of top supervisor and maintains clean, sanitary conditions at all times.
PLANNING:
Plans the use of workers, equipment, facilities and materials on a day-to-day or project-to-project basis. Adhere to work priorities, project schedules, resources and detailed work plans established by supervisor. Tracks and report progress on work assignments and requests authority to adjust worker assignments and to use equipment and materials to meet schedules. Recommends changes to schedules, priorities and work sequences as necessary and makes minor deviations in procedures or redirect resources to overcome problems such as unplanned absences.
WORK DIRECTION:
Assigns work and provides technical direction; helps in accomplishing difficult work steps. Observes work in progress to anticipate and resolve problems; reassigns personnel and coordinates work among the workforce. Inspects completed work for quality and production. Reports possible or actual work delays to higher level supervisor.
ADMINISTRATION:
Supports and explains management programs to subordinates. Recommends performance ratings, training, disciplinary actions, changes in performance and the most suitable applicants for vacancies. Investigates grievances and complaints, resolves them informally and notifies supervisors of those of a serious nature. Assures safety and housekeeping procedures and practices are observes. Maintains work reports and records.
Performs other duties as assigned.
Conditions of Employment
- Direct Deposit and Social Security Card are required upon appointment
- Meet qualification/eligibility/background requirements for this position
- Satisfactory completion of employment verification (E-Verify) check
- One year probationary period may be required
- A physical examination may be required
- Must be able to obtain a Tier 1 background investigation.
- Must be able to work weekdays, weekends, holidays and various hours of the day and week when required.
Qualifications
Experience and training that provide the knowledge, skills and abilities needed to perform the duties of this position consistent with accepted practices of the trade. Ability to use and maintain appropriate tools and equipment. Ability to read, understand and apply instruction and other materials related to the job. Demonstrated ability to lead or supervise.
Qualifications must be clearly verifiable in your resume. Government positions must include Pay Plan, Series, Grade, To and From dates, and Government Agency/Department. All qualification requirements must include experience performing duties in scope and complexity to the next lower grade level.
Education
This job does not have an education qualification requirement.
You will be evaluated for this job based on how well you meet the qualifications above.
Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.
The following documents must be submitted with your application:
Optional: Our job application ( DA Form 3433) will be accepted in place of a resume.
Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.
The below items are accepted and may be needed to support a qualification and/or claimed priority/preference
- Cover Letter
- DD-214/ Statement of Service
- DA Form 3433, Spouse's PCS orders, Marriage Certificate and DA FORM 3434
- PCS Orders
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
Including any of the following on your resume may result in an ineligible rating:
Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as specifically mentioning your age, gender, race/national origin, etc
Encrypted and digitally signed documents
Illegible documents or files that cannot be opened
You may submit your application packet using one of the two methods identified below:
- Electronically (preferred): https://www.usajobs.gov/ and search for announcement number WENAFP42412270203. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
- Manually: A manual application may be obtained by contacting the servicing Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., Hawaii Standard Time to the Human Resources Office, on the closing date of the announcement.
Next steps
Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.
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