Food and Beverage Manager

Department of the Navy

Commander, Navy Installations Command

NRMA NAS Oceana N923

Summary

This position is located in the Commander, Mid-Atlantic Region, Fleet and Family Readiness Programs, NAS Oceana, VA, Morale, Welfare and Recreation (MWR) Department, Food and Beverage Division. The incumbent functions as the Food and Beverage Manager for the assigned Food and Beverage facilities

This job is open to

Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Clarification from the agency

Internal to current MWR employees in the Hampton Roads commuting area.

Duties

The incumbent plans, organizes, coordinates and administers the day-to-day and continuing operations of all snack bar operations (9) at NAS Oceana and Dam Neck. Supervision includes (but is not limited to) working knowledge of all kitchens and skill in supervising and instructing cooking and catering procedures, beverage operations and services, menu planning and costing, inventory and internal controls, budget preparation, facility improvement programs, financial management, and administration of special activities/events (concession stands at special events).
Operates within budgeting goals and polices established by FFR and higher authority. Develops programs, activities, and services which are responsive to customer/patron desires and represent sound financial management practices. Incumbent will conduct surveys at least annually to identify problem areas, customer/patron preferences, and suggestions for facility improvements. Maintains customer/patron contact both personally and through printed media and develops realistic operational, supervisory, and financial goals.
The incumbent is responsible for the fiscal integrity of the functional programs provided to all eligible patrons. This requires the application of sound business knowledge and skills. Management responsibilities include the establishment of operational policy for food service, beverage operations, catering, marketing and menu development as well as coordination for special event operations to include family festivals, large carrier picnics and parties and the food and beverage operations at the annual Air Show. The manager is accountable for all assigned facilities and equipment. The manager recommends the selection of food, beverage, supply, and equipment requirements of all facilities to the FFR Management and also conducts daily, weekly, and monthly inventories of food and beverages.
Promotes effectiveness and efficiency within the snack bar operations using strong organizational and budgetary guidelines and internal controls necessary to provide reasonable assurance of accomplishing management goals and objectives. Meets timelines on budgets, information requests, etc. Reviews daily income and expenditures against budgeted goals. Reviews and analyzes daily, weekly, and monthly management information data, and from this review, recommends changes in the operation program to the NAS Oceana Deputy Director/Operations Manager. Analyzes monthly financial statements, identifying areas which require management attention and action.
Maintains established stock levels of merchandise and furniture necessary for the operation of the facilities. Prepares non-appropriated budgets on an annual basis to be incorporated into the overall MWR Budget. Initiates inventory adjustment or survey requests to reconcile discrepancies, Is liable for losses of funds and/or property where dishonesty, fraud or negligence is established.
Serves as alternate fund custodian of facilities, ensuring the safety and appropriate use of funds, ringing/verifying registers, issuing and checking change funds, preparation and/or oversight of Daily Activity Reports and deposits, and assisting with procurement requests, internal controls, physical asset and/or resale/food and beverage inventories.
Ensures the implementation of higher-level directives and regulations. Promotes, schedules, and manages other special events and programs necessary resources for the purchase of supplies, equipment and resale merchandise. Carries out necessary liaison with other staff officials that support Snack Bar/Specialty Foods activities, customer participation, marketing, purchase of equipment and accessories, etc. Responsible for acting on internal and patron problems with minimal adverse impact on functional programs.
Performs other duties as assigned as they pertain to the duties of this position
Directly supervises NAS Oceana: Freedom Lanes Snack Bar, Aeropines Golf Snack Bar, Oceana Officers' Club and Conference Center, Oceana CPO Club, Aeropalm's Water Park Snack Bar, Feet Wet Pool Snack Bar, Café 545, Aerotheater Snack Bar and all Special Events. Dam Neck Annex: Seaside Lanes Snack Bar, Surf Wagon I, Surf Wagon II, all Special Events
Supervises and indirectly supervises the following: (3) Snack Bar operator NF3, (3) Bartenders NA03, (8) Service Worker NA2, (10) Rec Assistants NF2, (1) Cook NA8, (9) Food Service Worker NA3 and up to (30) Food Service Worker NA4.
Responsible for planning and assigning work, creating and posting work schedules, maintaining work standards and establishing good team relations and conducts continuous on the job training. Monitors employee suggestions, complaints, grievances, and resolves problems in tactful and diplomatic manner.

Requirements

Conditions of employment

Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
Must meet federal suitability requirements including successful completion of background investigation.
Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.)
This position requires availability to work evening, weekends and holidays.
Must possess and maintain or obtain within 90 days a valid state driver's license to transport patrons off-base.
Must possess and maintain or obtain within 90 days a health card
Must obtain and maintain annually CARE (Controlling Alcohol Risks Effective certification within 90 days.
Due to cash and inventory handling requirements, access to IT-II systems and access to PII information, must successfully complete ANACI SF86 and be eligible for secret level clearance.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess:

Knowledge of DOD and NAF MWR policies, regulations, administrative practices and procedures related to management, planning, budgeting, scheduling and coordinating social and recreational programs and for the efficient operation and use of assigned facilities and equipment.
Knowledge of and skill in the application of food and beverage management principles, concepts, and methodology to a variety of assignments involving the full range of social and recreational activities, including operations and maintenance, assignment utilization, facility improvements, management-patron relations, and merchandise and equipment management:
Knowledge of marketing techniques to determine the food and beverage market, and how to assist in developing programs which appeal to the market. Skill in creating promotions and advertisement to these programs.
Knowledge of quality food services, preparation, and development to supervise an effective, attractive, sanitary food and beverage programs targeted to the customers/patrons. This knowledge requires a general understanding of food and beverage menu development, catering, and general and specific preferences of each segment of the snack bars market.
Must demonstrate ability to deal effectively with subordinates, supervisory and management officials and patrons.
Ability to communicate both verbally and in writing.
Practical knowledge of financial management and accounting principles and policies to establish procedures which prevent possible fraud, waste and abuse of snack bars assets and to direct their use in a profitable manner. This knowledge requires an understanding of financial statements, balance sheets, food beverage, internal controls and inventory controls.
Ability to operate a personal computer and perform basic work processing and spreadsheet tasks using Microsoft and catering specific software

Education

This position does not have a positive education requirement.

Additional information

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment.

Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.

In accordance with the Real ID Act of 2005, if a candidate or new hire requires access to a military installation and does not have a REAL ID, identity will need to be established. Identity is established by presenting either one (1) Acceptable Credential or by presenting an acceptable combination of Source Identify Documents. Acceptable Credentials are listed in List A and Acceptable Source Identity Documents are listed in Lists B and C in the link below (page 3). If using an Acceptable Credential, only one (1) from List A is required and if using Acceptable Source Identity Documents, one (1) from List B and one (1) from List C is required. https://www.oni.navy.mil/Portals/12/Vistors/Base%20Access%20Form.pdf?ver=2017-08-28-065204-693

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents are required at the time of application:

Resume - Reminder: Federal Resumes are limited to 2 (two) pages in length.
Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.

Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive:

Vendors
Dependents aged 18 and older
Service Providers
Veterans with service-connected disabilities
Contractors
Visitors (includes visitors in same vehicle with CAC holder)
Transportation services (taxi, limo, ride share)
Agent, Assist, Aid, Care Giver Letters
Au Pairs, Child Care Providers

What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following:

U.S. passport or passport card
Military ID card (Common Access Card or CAC, DoD retired ID card)
Permanent resident card (Green Card)
Transportation Worker Identification Credential (TWIC)
Enhanced Driver's License (EDL)
Other forms of identification accepted by the Department of Homeland Security

How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents:

Proof of identity (e.g., birth certificate, passport)
Proof of Social Security number (e.g., Social Security card)
Two proofs of residency (e.g., utility bills, bank statements)

Please follow the link below for more information in regards to READ ID for base access:https://cnrma.cnic.navy.mil/Operations-and-Management/Base-Access/REAL-ID-Act/

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on August 7, 2026 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13027575

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

CNRMA NAF HRO

Email: CNRMANAFHR@us.navy.mil

Address: NAS Oceana - Navy NAF HRO
1682 Piersey Street Bldg KN
Norfolk, VA 23511
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

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