Frivolous Return Program Coordinator

Clarification from the agency

Open to IRS Career/Career-Conditional, Treasury/IRS CTAP, & IRS RPP employees

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Coordinates the frivolous filer processes. Obtains and maintains statistical information on those processes, developing new or modified procedures, goals, or evaluation plans. Identifies actual or potential problem areas, trends, deficiencies, or other similar factors affecting operations. Seeks counsel advice, coordinates and issues guidance based on the advice.
• Collects, develops, analyzes and disseminates information related to violations of tax, currency and other Internal Revenue Codes and regulations so as to assist in selecting and conducting complex tax investigations. Analyzes collected information, resolving conflicts in data and reconstructing missing information to produce a comprehensive picture of tax-related activities. Identifies issues to be pursued based on large, unusual or questionable items. Utilizes appropriate tax law and facts needed to resolve them. Presents findings and delivers briefings, some specific to preparer/promoter activities, helping others to understand and accept findings and recommendations. Negotiates solutions to disputed recommendations.
• Evaluates available data to identify all possible sources of information. Identifies and investigates separate issues that may grow from assigned cases. Assembles strategic and tactical reports concerning tax avoidance arguments and other special projects.
• Participates in the preparation of strategic enforcement trend analyses and forecasts needed by management for policy planning and resource allocation. Reviews investigative reports and prepares finished reports that assess the impact of events upon specific aspects of tax administration.
• Develops long-range estimates and evaluations of the growth or decline of tax-related activities. Determines the impact and possible consequences of tax avoidance activities. Makes appropriate recommendations based on the analysis, recognizing badges of fraudulent activity.

STANDARD POSITION DESCRIPTIONS (SPD): PD96162 and PD96114
Visit the IRS SPD Library to access the position descriptions.

Conditions of employment

• Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.

ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION

Qualifications

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement.

GS-11 SPECIALIZED EXPERIENCE: You must have one [1] year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service.

Specialized experience includes:

• Experience with IRS functions, programs, policies, regulations, procedures, and operations to evaluate program plans and determine impact of changes on program goals;
• Collaborating with cross-functional programs and partners to conduct reviews on policies or procedures and improve communication;
• Using analytical and evaluative methods in order to assess and measure effectiveness of program operations, identify gaps or conflicts in program information, consolidate findings and recommend alternatives;
• Using program and process analysis, and providing statistical data or other management information reports;
• Utilizing oral and written communications to conduct briefings, prepare reports, document findings and, disseminate procedural and regulatory information;

OR Ph.D. or equivalent doctoral degree in any field of study that demonstrated the knowledge, skills, and abilities necessary to do the work
OR Three (3) full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree in any field of study that demonstrated the knowledge, skills, and abilities necessary to do the work
OR LL.M., if related
OR A combination of experience and education equivalent to the amount required.

GS-12 SPECIALIZED EXPERIENCE: You must have one [1] year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service.

Specialized experience must include:

• Using analytical and evaluative methods to assess and measure effectiveness of program operations, identify wide-spread gaps or conflicts in program information, consolidate findings and recommend alternatives;
• Serving as a technical expert in the identification of refund fraud and identity theft resulting in development of identity theft programs and/or procedures to protect revenue;
• Applying oral communication techniques to present findings, deliver briefings, and help others understand and accept the findings and recommendations;
• Applying written communication techniques to negotiate solutions to dispute recommendations, prepare reports, manuals, and directives;
• Using investigative methods and techniques to resolve conflicts in facts or evidence and to reconstruct missing data.

AND

You must also meet the following requirement(s):

• TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens"
• TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-­grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions.

For more information on qualifications please refer to OPM's Qualifications Standards.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. Applicants who disqualify themselves will not be evaluated further.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Attention to Detail
• Oral Communication
• Teamwork
• Technical Competence
• Workload Management
• Written Communication

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Rating: Your application will be evaluated in accordance with the Service's Merit Promotion Plan. A quality group rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level groups, Superior/Best Qualified, Highly Qualified and Qualified.

Referral: Eligible applicants rated in the highest quality group, may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.

Performance Appraisal and Awards - Will not be used in determining your overall rating. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. IRS employees may obtain their most recent awards listing at https://persinfo.web.irs.gov/.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP), you must receive a score of Highly Qualified orbetter to be rated as "well qualified" to receive special selection priority.

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
Incomplete or insufficient information may result in not being considered for the position, or not receiving special consideration for which you may be eligible.
Please view Application Preparation or How to write a resume for federal job.

1. Resume (Failure to follow instructions, will result in not being considered.)

• Do:
  • Limit to two (2) pages. Recommend a standard 8.5x11-inch document size, a sans-serif font such as Arial or Calibri with a font size no smaller than 10-point, page margins of 0.5 inches. Applicants that attempt to circumvent the 2-page limit page limit, for example by materially reducing readability, will be deemed ineligible.
  • Include your full name.
  • Include relevant work experience - Employer Name, Job Title, Employment dates (start to end date or present), and a brief description of duties that clearly demonstrate your qualifications.
• Don't:
  • Include photographs, classified or sensitive information, SSN, encrypted/digitally signed documents, or other inappropriate content. Resumes containing prohibited information will be deemed ineligible.
  • Copy and paste duties or specialized experience from the job announcement, as this is not a demonstration of your experience.
• Additional Information:
• Pay plan, series, and grade (e.g., GS-0301-09) should be provided for all federal service jobs. Failure to do so could affect your qualification determination.
• To receive full credit for work experience, include number of hours worked per week and specific MM/DD/YYYY start and end dates for every position.
• Do not include personal information such as age, sex, religion, race, or disability.
• Do not include embedded links as they will not be opened or considered when determining qualifications.
• If you update and resubmit your application, only the most recent resume received will be considered to determine qualifications.

2. Education (if applicable) - Refer to Qualification and Education sections above for requirements

• For positions with an education requirement, or if you are qualifying for this position based on education or training, submit a copy of your transcript(s) or equivalent. An official transcript(s) will be required if you are selected.

3. Registration/License (if applicable) - Current, active registration/license

4. Performance Appraisal/Awards (strongly encouraged)

• Submit the most recent completed annual performance appraisal.
• Submit copies of any incentive/performance awards received that may have an impact on the qualifications for the position to be filled.

5. Career Transition Assistance Plan (CTAP) (if applicable) Selection priority program for displaced or surplus federal employees:

• Review and submit the required documentation as outlined under CTAP

6. IRS Reassignment Preference Program (RPP) (if applicable)

• Submit your RPP Notice and most recent performance appraisal.
• Appraisal must reflect Fully successful or higher overall rating.

7. Current Employees Documentation (recommended if applicable)

• If applying for a higher grade and you met time-in-grade (TIG) at another agency, it is recommended that you provide an SF-50(s) (Notification of Personnel Action) (or equivalent) which demonstrates you meet the 52-week TIG requirement (e.g., Promotion with an effective date more than one (1) year old, Within-Grade-Increase at the highest grade held). Failure to provide an SF-50(s) that shows your eligibility may result in an ineligible determination.

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