Duties
Incumbent is responsible for the overall operation and maintenance of a full service entertainment complex which supports the entire base community and eligible MWR Patrons. Duties include the planning, organization, administration and execution of a diversified food and entertainment program which includes 28 bowling lanes, 175 seat movie theater (Navy Motion Picture Service) a billiard operation, amusement machine areas, sports club, bars, quick service restaurant, including group functions/parties, catering, delivery service on base and contracted food and beverage operations.
35% 1. Incumbent is responsible for the overall management oversight of a comprehensive bowling, movie, food & beverage, and entertainment program including coordination of all services being provided and schedule of events and activities with the 65,000 sq. foot facility and delivery operations supported through any food and beverage facilities within the department. Incumbent is responsible for all funds generated including collection, safeguard and deposits as directed by pertinent policies and procedures.
Responsible for facility and equipment maintenance; inventory control; initiating/approving purchase requests. Directly supervises through subordinates, more than 70 full-time/part-time employees including an NF 04 Catering Program Manager.
25% 2. Incumbent also reviews correspondence, reports, and oversight of audits/inspections and provides technical assistance, as necessary. Requires periodic review of all local food and beverage operations and CNIC branding guidance for food operations.
Directly and through the subordinates provides hands-on leadership, training certifications and general skill development to all food and beverage facility staff. Ensuring that the operation is providing nutritious, affordable and responsive food & beverage offering and serving alcoholic beverages responsibly. Works with supervisor and MWR Marketing Manager assisting in developing strategic marketing plan collaborating with CNIC Brand and promotions, proactively engaging customers, to increase overall program use.
25% 3. Continuously evaluates the effectiveness of the ongoing programs and activities from
the viewpoint of participant response resources, unforeseen developments, and program objectives. Adapts and varies facility activities in light of findings and redirects as needs change. Interviews, selects and trains personnel (directly or via subordinate managers) and provides them with required orientation, training and management. Develops program plans and annual budget requirements with supporting data for inclusion in overall department program plan. Consistently analyzes, modifies, adapts, expands or otherwise changes plan and procedures for programs as development requires.
15% 4. Acts as building and facility manager for the Epicenter (Bldg. 525), and other MWR offsite food/bar operations responsible for insuring proper and timely maintenance and repair of facilities using ESAs and Maintenance Work Requests. Ensures that the facilities are safe in accordance with Navy Safety Standards and that energy conservation is accomplished and practiced at all times. Incumbent is responsible for closely monitoring the material condition of the buildings, placing Emergency Service Authorization (ESA) to the proper contact for all material discrepancies noted and acting as the point of contact for Public Works Center repair personnel working in or on the building. Is responsible for the appearance and upkeep of the grounds immediately adjacent to the buildings. Responsible for instructing personnel authorized to work after normal working hours in the proper procedures for securing the buildings upon departure.
Requirements
Conditions of Employment
- Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.)
- Must pass all applicable records and background check.
- Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- Must be able to work a fluctuating tour of duty to include split days, evenings, weekends and holiday.
Qualifications
Resumes must include information which demonstrates experience, knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate possess the following:
Professional knowledge gained through relevant experience which enables the employee to competently and independently carry out management oversight of various operations. Knowledge of bar and restaurant & entertainment industry.
Knowledge in the range of activities and service of participant needs and interest, and of the methods involved in a typical bowling center/movie theater and restaurant operations.
Skill in the application and utilization of such knowledge in planning and carrying out various programs which meets the needs of the Great lakes community. Knowledge of Morale, Welfare and Recreation policies, CNIC Program Standards, Catering Standards, Navy Motion Picture Service guidance and USBC bowling regulations is required.
Skill in effectively managing financial and physical resources available.
Education
This position does not have a positive education requirement.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Required Documents
The following documents are required at the time of application:
- Resume
- Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
- If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
- If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
- If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
- If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive:
- Vendors
- Dependents aged 18 and older
- Service Providers
- Veterans with service-connected disabilities
- Contractors
- Visitors (includes visitors in same vehicle with CAC holder)
- Transportation services (taxi, limo, ride share)
- Agent, Assist, Aid, Care Giver Letters
- Au Pairs, Child Care Providers
What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following:
- U.S. passport or passport card
- Military ID card (Common Access Card or CAC, DoD retired ID card)
- Permanent resident card (Green Card)
- Transportation Worker Identification Credential (TWIC)
- Enhanced Driver's License (EDL)
- Other forms of identification accepted by the Department of Homeland Security
How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents:
- Proof of identity (e.g., birth certificate, passport)
- Proof of Social Security number (e.g., Social Security card)
- Two proofs of residency (e.g., utility bills, bank statements)
Please follow the link below for more information in regards to READ ID for base access:https://cnrma.cnic.navy.mil/Operations-and-Management/Base-Access/REAL-ID-Act/
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 10/29/2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12812761
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.