HOTEL RESERVATION MANAGER, NF-03

Department of the Army

United States Army Installation Management Command

SHADES OF GREEN RESORT

Summary

It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

The area of consideration for this vacancy is US and Non-US Citizens

Duties

Two years of work experience performing duties that indicate the ability to satisfactorily perform the following, manages group and individual booking and reservation activity at a lodging property consisting of 300 to 600 rooms.
Directs the operation of the activity consisting of a computerized reservation system and its related controls, records, reporting, accounting, and personnel functions to achieve maximum room occupancy and optimum customer satisfaction.
Provides timely reservation information for use by the front office and hotel officials.
Analyzes new or changing administrative requirements that impact on the reservation function.
Reviews and analyzes report data for performance, occupancy, and obtainment of objectives.
Forecasts projections and trends and exercises budget and fiscal responsibilities.
Performing duties in the related functional field of hotel management such as those involving night audit or desk clerk functions.
A two year hospitality related associates degree or possession of a CHA (Certified Hotel Administrative) and one year of related work experience may be substituted.
Supervises assigned staff.

Requirements

Conditions of employment

Direct Deposit and Social Security Card are required upon appointment
Meet qualification/eligibility/background requirements for this position
Satisfactory completion of employment verification (E-Verify) check
One year probationary period may be required
Must be willing to adhere to strict appearance policy
Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
Ability to communicate verbally and in writing using the English Language in a clear, concise, and grammatically correct manner.

Qualifications

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level.

IN DESCRIBING YOUR WORK EXPERIENCES ON YOUR RESUME, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. WHEN USING EDUCATION TO QUALIFY, PLEASE UPLOAD YOUR TRANSCRIPTS.

Education

Education is preferred but not required for this position. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

Additional information

Additional selections may be made from this vacancy announcement for up to 60 days after the closing date.
Payment of Permanent Change of Station (PCS) costs is not authorized based upon a determination that a PCS move is not in the Government interest.
Please check out our application information kit to view additional information you may find useful when applying for our jobs.
IN DESCRIBING YOUR WORK EXPERIENCES ON YOUR RESUME, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. WHEN USING EDUCATION TO QUALIFY, PLEASE UPLOAD YOUR TRANSCRIPTS.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supoorted by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.

Required Documents

The following documents must be submitted with your application:

Resume

Optional: Our job application (DA Form 3433) will be accepted in place of a resume.
Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.

The below items are accepted and may be needed to support a qualification and/or claimed priority/preference

Cover Letter
DD-214/ Statement of Service
DA 3434
Resume
SF-50/ Notification of Personnel Action

Including any of the following on your resume may result in an ineligible rating:
Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as specifically mentioning your age, gender, race/national origin, etc
Encrypted and digitally signed documents
Illegible documents or files that cannot be opened

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

You may submit your application packet using one of the two methods identified below:

Electronically (preferred): https://www.usajobs.gov/ and search for announcement number NENAFSG2613005678. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
Manually: A manual application may be obtained by contacting the servicing Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 1:00 p.m., Eastern Standard Time to the Human Resources Office, on the closing date of the announcement. Shades of Green Resort is located on Walt Disney World Property.

Agency contact information

Shades of Green Resort®

Phone: (407) 824-3190
Email: soghr@shadesofgreen.org

Address: SG-NAF-SHOFGR SHADES OF GREEN HOTEL
DO NOT MAIL
Lake Buena Vista, FL 32830
US

Next steps

Applicants will be reviewed to determine the quality and extent of your total accomplishments and experience. Qualified candidates referred for consideration may undergo an interview and reference checks.

HOTEL RESERVATION MANAGER, NF-03 Job in Lake Buena Vista, FL