For the GS-07: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Provide guidance on housing policies, practices and procedures related to the housing program; 2) Represent management at resident functions to resolve routine resident complaints and disputes; and 3) Conduct special studies and/or audits to support budgetary data, maintenance and project improvement of occupancy activities to prepare recommendations to higher level housing personnel.
*NOTE: This experience must be fully and clearly supported in your resume.
For the GS-06: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Process and review customer's applications for accuracy and completeness; 2) Schedule, coordinate, and monitor activities related to the housing operation; and 3) Mediate and resolve a variety of minor operation problems.
*NOTE: This experience must be fully and clearly supported in your resume.
For the GS-05: Your resume must demonstrate at least three years of general experience, one year of which was equivalent to at least GS-4 grade level or pay band in the Federal service or equivalent experience in the private or public sector. General experience must demonstrate the following: 1) Provide customer service related to daily business operations, preferably housing management; 2) Proficient with word processing and spreadsheet software; and 3) Track problems and deficiencies within an operation, preferably housing.
*NOTE: This experience must be fully and clearly supported in your resume.
Additional qualification information can be found from the following Office of Personnel Management website:
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1100/housing-management-series-1173/ AND
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=GS-CLER
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.