Duties
1. Program Management: Plans, organizes, and oversees the full complement of activities within the Group Commander's Support Staff (CSS). Oversees Group programs to facilitate the Group and squadron commander's vision. Keeps abreast of and briefs the Group and squadron senior Commander(s) regarding assigned program status; actual or potential problems and changes that could possibly affect the operation of the group and subordinate units. Recommends redirection of assets if necessary to achieve improved overall mission effectiveness. Oversees workflow and tasking to ensure personnel and administrative processes are completed as required. Reviews organization mission, functions, and manning requirements. Identifies requirements and initiates requests for additional resources including personnel, overtime, equipment, supplies, and space to ensure success in meeting goals and objectives. Provides advice to senior staff on significant issues and problems related to work accomplishment. Establishes metrics and analysis systems to ensure actions are timely processed, measured, and reviewed at critical points. Performs self-inspection and presents detailed and comprehensive report with any corrective action taken to supervisor. Follows-up to ensure complete and quality resolution of discrepancies. Responsible for the implementation of internal policies, procedures and execution governing administration of CSS programs. Responsible for coordination with their respective Force Support Squadron on all matters related to Commander Support Staff (CSS) manning, training, and personnel related issues. Coordinates with other organization managers and customers as appropriate.
2. Office Administration: Prepares the preparation and review of outgoing correspondence for conformance with Air Force instructions, policies, format, and assembly; for accuracy of spelling, punctuation, form, grammar; and for completeness of reports and correspondence. Reviews incoming correspondence to determine the appropriate action required and priority; referring to appropriate individual or office for response. Personally prepares response to routine inquiries; consolidates information for reports; interprets reporting requirements and implementing instructions; arranges with subordinate offices to submit response; and follows-up to meet suspense or deadline. Compiles and evaluates information for inclusion in a variety of documents and reports. Provides guidance and technical assistance to group staff regarding publications and forms preparation and processing procedures, information privacy, confidentiality, security, disclosure, and sharing of information. Assists with military personnel actions, coordinating with outside agencies and providing assistance to unit personnel and supervisors. Provides executive support to General Officers and Command Staff, to include travel arrangements, accompanying briefings, security arrangements, itinerary, travel orders and vouchers.
3. Technical Administration: Integrates Information Technology into Group Staff operations. Technical expert in Microsoft Office applications, Adobe Acrobat, Electronic Record Management, and other Air Force information systems to create, copy, edit, and print a variety of standardized documents. Prepares orders for a variety of actions (e.g., special tour, annual tour, school tour, and civilian orders) using the order writing system. Provides training and gives guidance in the preparation and publication of orders. Administers the Defense Travel System (DTS); provides training, approves e-finance process, creates profiles and pulls reports. Communicates needs for collaboration tools with Knowledge Management Center to automate processes. Designs and maintains collaborative tools; including but not limited to the Air Force Portal, SharePoint, websites and dashboards. Serves as a Unit Property Custodian. Will implement and enforce all Air Force cybersecurity policies and procedures using the guidance within AFI 33-200 instruction and applicable specialized (COMSEC, COMPUSEC, TEMPEST etc.) cybersecurity publications as unit Cybersecurity Liaison (CL). Develops methods for automating functions in the most efficient and effective manner. Uses MilPDS data to abstract, compile, and prepare a variety of personnel and historical reports using a variety of formats (e.g., statistical and narrative) for senior management decision making.
DUTIES CONTINUED UNDER EDUCATION:
Requirements
Conditions of Employment
NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.
Compatible military grade and assignment required prior to the effective date of placement. This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard. Applicants who are not currently a member of the National Guard must be eligible for immediate membership in the military grade listed below. Selectee will be required to wear the military uniform.
Military Grades: Enlisted/Officer
- Minimum Military Grade: E-1/ AMN
- Maximum Military Grade: E-7/MSgt
Compatible Military Assignments: Selectee must be a member of the Arkansas Air National Guard.
IMPORTANT NOTES (AS APPLICABLE): Upon selection for this position, individual must possess or initiate a National Agency Check with Inquiries (NACI) background investigation. A favorable determination based upon investigative results is mandatory for this position. Failure to meet these requirements will result in termination of employment. A pre-placement physical is required if not already current. Upon selection, must complete mandatory Full-Time Support (FTS) Training at the Professional Education Center (PEC) within six months of assignment (if applicable, training will be coordinated by the supervisor). Individual must meet all military requirements of the position without creating a grade inversion, as determined by the Human Resources Office (HRO). Technicians will not be militarily senior to their full-time supervisor or wage leader (Grade Inversion). Enlisted members currently at a higher grade than allowed by the position (see Military Grade Requirement above) may apply; however, they must administratively reduce prior to appointment and provide confirmation of the reduction to HRO.
ADDITIONAL REQUIREMENTS ARE LISTED UNDER ADDITIONAL INFORMATION.
Qualifications
GENERAL EXPERIENCE:
Work performed is in administrative positions that manage, supervise, administer, advise on, or deliver human resources management products or services.
SPECIALIZED EXPERIENCE:
Parenthetical titles may be used with the basic title of the position to further identify the duties and responsibilities performed and the special knowledge and skills needed. For all positions, 1-year specialized experience must be equivalent to at least the next lower grade. Specialized experience is experience that prepared the applicant to perform the duties of the position. The applicant's educational-degree study program or military or civilian academic courses may substitute for some specialized experience. An applicant must demonstrate the specialized experience competencies (skills, knowledge, abilities and behaviors) to qualify for a position identified by its position grade and career level. Specialized experience factors encompass human resources program's business competencies, familiarity with the subject matter or processes used in human resources programs associated with DoD, U.S. Army, or U.S. Air Force.
Education
DUTIES CONTINUED:
4. Unit Training Program. Assists the Unit Training Manager in managing the unit training program and all subsequent listed duties within this section. Serves as focal point for all Career Development Course (CDC) waivers. Orders and issues CDCs and processes CDC waivers. Tracks progression, and schedules End of Course (EOC) exams. Documents and reports CDC failures to Force Development Flight. Prepares AF IMT 2096, Classification/On-the-Job Training Action, affecting AFSC Special Experience Identified (SEI), or Upgrade Training (UGT) status. Ensures eligibility and completion of training requirements. Schedules, conducts and documents (memorandum for record) work center visits and follows up on corrective action. Briefs the Group Commander at least quarterly on the Status of Training (SOT). Processes classification actions for unsatisfactory progress in upgrade/qualification training. Documents Commander Recommendations. Prepares and conducts training review board and maintenance training review board. Responsible for overall management of OJT program for the Group and oversight of subordinate unit's OJT program utilizing AFTR, TBA and/or PEX. Conducts Staff Assistance Visits (SAV) and identifies root cause of deficiencies and recommends corrective actions for process improvements. Administers Education, Training and Distance Learning Programs. Manages Ancillary Training in Advanced Distributed Learning Service (ADLS). Forecasts and schedules ancillary training in ADLS, and reports ADLS training statistic to Base Education and Training Office (BETO). Submits a formal school forecast. Researches source for status and content and verifies individual/course meets requirements. Contacts Non-air Force sources to satisfy requirements. Coordinates formal training. Solicits training requirement, receives, processes and forwards formal training Report on Individual Personnel (RIPs) to appropriate personnel. Receives and forwards formal training RIPs to appropriate agency and clears suspense. Processes formal school training requests; reviews requirement/eligibility, processes requests, requests skill level, medical and other waivers, processes cancellations/changes and substitutions. Tracks and coordinates field evaluation of formal training or occupational measurement surveys. Develops methods to track surveys, provides background information to unit personnel, tracks survey, and verifies survey completion. Prepares training budget. Identifies training requirement, develops forecast, and training requirement spend plan. Retrieves or requests recurring report or data report. Assists with developing work center training folder. Develops master task listing and master training plan. Provides training and assistance with the Air Reserve Component Network (ARCNet). Reviews newly assigned airmen qualification and training status actions.
5. Serves as the organizational point of contact and liaison with the Force Support Squadron (FSS). Assists in administering and monitoring personnel resource requirements. Compiles personnel transactions according to the specific, established requirements of each case. Independently determines the steps and procedures necessary to perform the full range of clerical processing functions associated with personnel liaison assignments. Serves as central point of contact to provide authoritative explanations of personnel-related requirements, instructions, and procedures and to assist in resolving operational problems involving all functional areas of personnel. Serves as central point of contact to provide authoritative explanations of personnel-related requirements, instructions, and procedures and to assist in resolving operational problems involving all functional areas of personnel. Serves as an effective relay between the personnel office and management as needed. Refers questions on difficult or complex issues to appropriate servicing specialist. Effectively ensures the accuracy and quality control of all documentation affecting manpower and personnel transactions. Receives and reviews all new and changed data relating to military personnel. Provides guidance and training to subordinate offices on applicable time keeping programs and processes. Assists with Air Force Personnel Accountability and Assessment System (AFPAAS). Submits request for copy of member records to FSS and assists member with self-service application to perform duty history or service date changes/corrections. First level liaison with base agencies such as Finance and Communications.
6. Performs other duties as assigned.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
Your qualifications will be evaluated on the above general and specialized experience, to include following competencies- knowledge, skills, abilities (KSAs):
KSAs not applicable.
Required Documents
To apply for this position, you must submit a complete Application Package which includes:
1. Resume: showing work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed.
DO NOT COPY THE GENERAL, SPECIALIZED EXPERIENCE, KSAs AND DUTIES WORD FOR WORD AND PLACE INTO YOUR RESUME; YOU MUST DESCRIBE YOUR PERSONAL EXPERIENCE AS IT PERTAINS TO EACH STATEMENT.
2. Current Military Branch Career Data Brief:
Air- Career Data Brief: can be obtained through vMPF using the following steps: Navigate to https://vmpf.us.af.mil/vMPFNet40/Hub.aspx > Login > Career Data Brief (CDB) > View CDB > Print to Microsoft PDF > Save as a PDF.
Army- Soldier Talent Profile: can be obtained through IPPS-A using the following steps: Navigate to https://ipps-a.army.mil Login > PKI Login > (login with CAC) > OK > My Soldier Talent Profile > Print. From here, you save the document as a PDF.
If you are not currently serving in a Military compacity (any Branch or Service), please provide a letter of intent to join the National Guard.
Failure to provide proper documents may result in disqualification.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position once the announcement has closed. After the evaluation is complete, you will receive another notification regarding the status of your application.