Summary
The purpose of the position is to provide advice and assistance to applicants and potential applicants. to assist in in-processing of new employees, and to provide a full range of support assignments for the Regional Human Resources Office and Staff. Position requires use of' office automation systems to prepare routine documents- reports, paying bills. and correspondence. Utilizes word processing equipment in the completion of assignments.
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Please see the "Who May Apply" section under the Qualifications section.
Duties
As the first point of contact in the Regional Human Resources Office, position serves as the initial screening point for telephonic and personal inquiries related to federal employment, current recruitment activity: and all other matters as well as complete Functions of the office. Tactfully obtains information about purpose of call or visit, determines if matter can be handled personally, referred to another individual, or if it requires supervisor's attention. Exercises discretion in determining whether visitor or caller is entitled to receive requested information.
Utilizes knowledge of numerous local, CNIC. and DON policies and procedures to provide information on regulatory requirements to employees and members of the public who have little or no knowledge of the Federal personnel system.
Performs miscellaneous clerical work such as receiving and logging al) SF-52 For the Hampton Roads area. print and date stamps received. creates Vacancy Case Folder for refrainment actions or pulls OPF for other actions and distributes to the proper team. Upon completion of vacancy e audits Vacancy Case Folder to ensure everything is in the folder.
Sets up and maintains databases, spreadsheets and centralized files. Maintains files consisting of reports, letters, notices and instructions. Screens and purges files as needed to remove obsolete or irrelevant material. Inputs time into Kronos for all Hampton Roads Human Resources Staff and provides documentation to either the Deputy Director or Director to sign and approve. Ensures all leave slips are provided for the pay period and attached to time and attendance record.
Processes Requests for Personnel Actions (SF-52s). Ensures supporting documents are complete and attached to SF-52 (e.g. job descriptions, set of duties, etc.). Establishes and/or maintains OPFs. including consolidation with prior service records. Obtains original OPF from records center or other activity as required.
Prepares pre-employment packets of forms and documents needed to in-process nee employees. Assists in explaining and reviewing information from candidates. Assists in or presents employment information briefings to potential candidates.
Answers inquiries regarding such matters as the status of recruitment, kinds of' vacancies in the Knowledge of office file arrangement and the propose and content of documents in the files including OPFs. the ability to file and retrieve information and maintain suspense records in accordance with office filing procedures.
Requirements
Conditions of employment
- Must pass all applicable records and background check.
- Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.)
- Must Obtain and use a government-issued charge card for business-related travel.
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate must possess:
Knowledge and skill in applying a standardized body of Human Resource rules, regulations, procedures and operations concerning civilian personnel procedures, requirements and terminology to provide support to management as well as current and/or potential employees.
A minimum of 1 year experience at a lower level is required. 2 or more years of experience in Human Resources is preferred.
Must have knowledge of basic office filing procedures.
Able to read and interpret basic human resource policies, process charts, operating manuals and instructions to successfully complete day to day operations within the HR office.
Must be able to make decisions, resolve problems, find and correct discrepancies based on the interpretation of HR polices and instructions.
Must be proficient with computers, have the ability to run basic reports, keep word documents, and/or spreadsheets to assist with tracking HR functions when necessary.
Must be able to speak clearly to explain processes and/or procedures to internal customers and external customers.
Education
This position does not have a positive education requirement.
Additional information
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment.
Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.
In accordance with the Real ID Act of 2005, if a candidate or new hire requires access to a military installation and does not have a REAL ID, identity will need to be established. Identity is established by presenting either one (1) Acceptable Credential or by presenting an acceptable combination of Source Identify Documents. Acceptable Credentials are listed in List A and Acceptable Source Identity Documents are listed in Lists B and C in the link below (page 3). If using an Acceptable Credential, only one (1) from List A is required and if using Acceptable Source Identity Documents, one (1) from List B and one (1) from List C is required.
https://www.oni.navy.mil/Portals/12/Vistors/Base%20Access%20Form.pdf?ver=2017-08-28-065204-693
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Required Documents
The following documents are required at the time of application:
- Resume
- Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
- If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
- If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
- If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
- If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 06/15/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12976509
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.