Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

• Assists in providing recruitment and placement service to NAF activities by procedurally processing a full range of personnel actions such as appointments, position and pay changes, transfers, and separations.
• Prepares job announcements, maintains an applicant pool, distributes hiring certificates, and in-processes employees utilizing USA Staffing system.
• Checks for presence of necessary documents, for completion of all necessary items in each document, and for arrangement of necessary documents in proper sequence.
• Checks items of information for conformance to applicable laws, regulations, etc. Contacts appropriate sources to secure missing data or documents.
• Answers incoming phone calls, greets visitors, and assists job applicants.
• Maintains and follows up with staff on all suspense controls assigned to the office.
• Reviews outgoing correspondence for proper format, spelling, grammar, and punctuation.
• Types and formats a wide variety of documents, including confidential materials.
• Provides basic information to NAF employees regarding personnel matters.
• In-processes new employees, providing an overview of employee benefits and assisting in the completion of employment documents.
• Maintains Official Personnel Folders and other office files.
• Responsible for processing security checks to include installation records checks, state criminal history repository checks, and background investigations.
• Operates computer terminal and word processing equipment.
• Inputs personnel data into the automated NAF personnel data system to process a variety of personnel actions.
• May serve as records management custodian, maintaining office files and their disposition.
• Requisitions office supplies and a variety of forms.
• Requests maintenance and facilities repairs, as needed.
• May serve as ITEC (Information Technology Equipment Custodian) or alternate.
• Performs other related duties as assigned.

This is a developmental position having known promotion potential to the NF-0203-III level. Upon completion of 6 months experience as a Human Resources Assistant (OA), training on the automated data systems (DCPDS) and USA Staffing, and in-processing, the incumbent may be non-competitively promoted to the higher pay band if a position becomes available.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12913553

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 03/23/2026

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:

• Applicant must have responsible clerical or office experience in which the applicant demonstrated the ability to perform satisfactorily at the pay band level of the position; experience following established rules, regulations, procedures; experience utilizing office automation software (MS Windows, MS Office, including PowerPoint, Word, and Excel); experience providing customer service.
• Experience that required the applicant to acquire and apply knowledge of the rules, regulations, procedures, and program requirements of one or more areas of a personnel system is desirable.
• Requires experience using various correspondence formats, filing and application of spelling and grammar rules.
• Must be able to read, write, and speak English fluently.
• Applicant must have the ability to work efficiently under the pressure of constant interruptions and deadlines.
• Requires lifting objects weighing up to 20 pounds.
• This position requires the incumbent to satisfactory complete a Tier 3 background investigation.

You will be evaluated on the basis of your level of competency in the following areas:

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

• Resume

Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

• Cover Letter
• DD-214/ Statement of Service
• Diploma/ GED
• Disability Letter (VA)
• License
• Other (1)
• Other (2)
• PCS Orders
• Professional Certification
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

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