HUMAN RESOURCES SPECIALIST(EMPLOYEE RELATIONS) NF-04 RFT Job in Iwakuni, Japan

Vacancy No. 71893 Department U.S. Marine Corps
Salary $25.01 to $32.00 Grade 04 to 04
Perm/Temp Permanent FT/PT Full-time
Open Date 2/18/2025 Close Date 3/4/2025
Job Link Apply Online Who may apply Public
Locations:
Iwakuni, Japan


Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

This job is open to

Clarification from the agency

Open to Public

Duties

INTRODUCTION:

This position is located within the Human Resources Division of Marine Corps Community Services (MCCS), Iwakuni, Japan. The position reports directly to the Chief of Human Resources.

DUTIES AND RESPONSIBILITIES:

Investigates and resolves complex employee relations issues. Establishes procedures to ensure fair and consistent application of U.S. Government, Marine Corps and MCCS policies throughout the organization. 

Provides classroom training to employees at all organizational levels regarding personnel policy, administrative regulations and employee rights and services. Provides orientation training for new employees on various personnel policies and performance appraisals. Provides training to MCCS management on performance appraisals, counseling employees and other relevant people practices. 

Investigates employees¿ complaints on alleged policy deviations or working conditions.  Provides advisory services to management regarding the solution of moderately complex individual conduct or performance problems.  The provision of such advice is complicated by the necessity to consider various options or alternatives and by the need to analyze and explain the relative advantages and disadvantages of each option as related to the employee situation.

Inquiries will be related, but not limited to, escalated employee relations inquiries, field investigations, one-on-one coaching, performance management, and conflict resolution.

Conduct extensive research into employee relations cases to identify trends, risks, patterns and track data in order to propose recommendations to management.

Advises supervisors and managers on the full scope of disciplinary action requirements and procedures. Researches, composes and issues disciplinary action letters, as may be necessary to address deficiencies in performance and/or conduct. Maintains all disciplinary action case files and prepares necessary reports. 

Coordinates activities with first and second level supervisors, yet exercises independent judgment in rendering advice, managing schedule, and in executing disciplinary actions and investigations.

Provides information to employees on grievance and appeal procedures. Researches and responds to complaints, grievances, and appeal requests.  Plans and conducts investigations covering various allegations, some of which may be controversial and may result in formal administrative actions.  Simultaneously manages several cases that vary widely in complexity and stages of development.

Assist the MCCS Internal Control and external investigative agencies/departments such as Legal, Military Police, Civilian Misconduct Inspector General, Equal Employment Opportunity (EEO),  etc., in investigating mixed-case scenarios involving facility, equipment and human resource matters.  Coordinates with the Chief of HR and Legal Counsel to ensure that disciplinary actions, if warranted, withstand legal scrutiny. 

Assist the EEO representatives in resolving issues of alleged discrimination and requests for accommodation. 

Advises the Chief of Human Resources regarding the development and implementation of organization-wide policies, practices and programs. Assists with writing and updating locally initiated directives and instructions for impact on personnel practices, policies, and working conditions.

Provides advice to management on interpretation of policy, employee/labor law issues, claims, government ethics regulation and application of MCCS standards of conduct, conflicts of interest, and Freedom of Information and Privacy Acts. 

May be required to represent the organization as a subject matter expert on personnel policy at criminal and administrative hearings. 

Oversees the Performance Management Program ensuring compliance with Headquarters requirements to include notifying staff of deadlines, running reports to track completion status, providing ongoing support to employees and managers, and collecting completed performance appraisals.

Coordinates all aspects of the awards program from nomination to execution. Assess award nominations ensuring compliance with eligibility criteria and alignment with award categories. Partners with other departments for logistical planning of award ceremonies including layout, food options, and award certificates. Oversees the administration and distribution of length of service awards and manage the processing for monetary and time-off awards. Solicits and processes DoN, MCIPAC, and IHA/MLC award nominations ensuring timely submission and distribution of selected awardees.

Maintain the Employee Relations SharePoint Page with the most updated tools and information for managers and employees. Organize and maintain up to date employee relations records on the S-drive.

Promotes Equal Employment Opportunity principles and ensures compliance with health and safety standards.  Provides world-class customer service. 

Performs other duties as assigned.

Requirements

Conditions of Employment

  • See Duties and Qualifications

EVALUATIONS:

Qualifications

BASIC REQUIREMENTS:

Bachelor's degree in Human Resources, Business or a related field and 3+ years of related Human Resources experience OR an equivalent combination of Human Resources related education and experience.

QUALIFICATION REQUIREMENTS:

  • Working knowledge of and ability to demonstrate a fundamental understanding of U.S employee relations theories, techniques, laws, regulations and policies.   
  • Ability to negotiate and apply techniques to resolve conflicts, advising and interacting with management and individuals in controversial, critical employee matters.
  • Demonstrates the ability to effectively provide guidance and recommendations to employees, supervisors and senior management regarding varying and controversial employee/labor relations matters.
  • Ability to gather facts and use effective, analytical, and evaluative methods to accurately assess information and make sound decisions. 
  • Ability to communicate effectively with others, both orally and in writing in order to successfully deliver classroom instruction to large audiences; conduct briefings; and prepare research reports.
  • Ability to manage multiple assignments effectively, thereby reflecting an ability to plan, organize and carry out tasks having diverse and competing priorities.
  • Knowledge of applying tact and diplomacy when dealing with sensitive issues, to include conducting objective analysis and fact finding; and exercising confidentiality and privacy. 
  • Skills in operating computer programs and applications to proficiently perform the duties of the position (Microsoft Word, Outlook, Excel, PowerPoint, Access, etc.).

This activity is a Drug-free workplace.  The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated.  Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

•      Stability of Federal Civilian Service

•      People with passion for doing work that matters

•      Quality of Work Life Balance

•      Competitive Pay

•      Comprehensive Benefit Packages

•      Marine Corps Exchange and Base Facility Privileges

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Required Documents

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applications must be submitted online via the MCCS Careers website:

Resumes/applications emailed or mailed will not be considered for this vacancy announcement.  To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

Required Documents:

*Education/certification certificate(s), if applicable.

*If prior/retiring military, DD214 Member Copy/Statement of Service

*PCS Orders and Family Entry Approval (Military) OR Sponsor's

Letter of Employment 

(Civilian)

*If you have prior federal employment, please submit your most recent Personnel Action   Report (PAR), SF-50, SF3434, SF2545, or paperwork that is equivalent to the others listed.

MILITARY SPOUSE PREFERENCE (REGULAR PT/FT NF3 & Below)  

All military and DoD civilian spouses are required to provide a copy of their sponsor's orders during the application process. If a copy of the orders are not submitted during the application process, the spouse will NOT be considered as part of the military spousal preference population when being routed to the hiring manager for consideration.

** NOTE - In accordance with MCO P12000.11A there is no limit to the number of times spousal preference may be applied to referral and selection for non-continuing positions (flexible). Spouses may be simultaneously referred for continuing and non-continuing positions. Eligibility of spousal preference terminates upon acceptance or declination of an offer for a Regular Full-Time or Part-Time position, even if the spouse elects any other categories on the initial application.  (Applies to all positions NF03 and below level)

LEGAL IMMIGRATION STATUS RESPONSIBILITY

**NOTE (1) In regards to your current legal residence status in Japan, it is your responsibility to maintain legal residence status and take necessary steps to retain a current Visa up until you are employed with MCCS and issued SOFA status.

**NOTE (2) For applicants with Japanese permanent residency status; in accordance with USFJI 36-2611, para. 4.2.2.1., the individual is not entitled to acquire double residency status in Japan. SOFA status will be granted once you take an action to relinquish Japanese permanent residency.

Agency contact information

IWAKUNI MCCS
Address
IWAKUNI MCCS
MARINE CORPS COMMUNITY SERVICES
ATTN PERSONNEL OFFICER
FPO AP, 963101867
JPN

Next steps

All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.