Health System Specialist Job in Oklahoma City, OK

Vacancy No. CBSU-12777111-25-WV Department Veterans Health Administration
Salary $88,621.00 to $137,000.00 Grade 12 to 13
Perm/Temp Permanent FT/PT Full-time
Open Date 8/6/2025 Close Date 8/11/2025
Job Link Apply Online Who may apply Public
Locations:
Oklahoma City, OK


Summary

The primary purpose of the position is to serve as a Health System Specialist (HSS) Executive Assistant under the direct supervision of the Associate Director for Patient Care Services for the Oklahoma City VA Health Care System, with Nursing Operations.

This job is open to

Clarification from the agency

This position if open to ALL US CITIZENS. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Duties

The primary purpose of this position is to provide support to health care executives by analyzing, evaluating, advising on and/or coordinating health care delivery systems and operations. Major duties include but are not limited to:

  • Provides support to the Associate Director of Patient Care Services to monitor health performance measures, administrative performance measures and manage change within each/all system/s of care.
  • Develops plans to meet or exceed the facility's Strategic Plan, priority construction projects and performance measures.
  • Develops service agreements, DoD Sharing Agreements as designated, standard operating procedures, addressing problems impacting clinical program efficiency of operations.
  • Reviews, analyzes, evaluates and makes recommendations on medical center wide budget issues and the cost effectiveness of medical center operations, including, but not limited to evaluating community care expenditures, all medical center clinical contracts, the utilization of fee staff for various operations.
  • Uses VA data systems and analytics tools such as Pyramid, Power BI, BISL, and other sources of data to provide reliable and up to date data to support decision-making tools and recommendations.
  • Prepares reports recommending program effectiveness and process efficiencies to meet VA and The Joint Commission (TJC) accreditation standards.
  • Develops management improvement programs or revised policy and procedural requirements for more effective application of various administrative management systems.
  • Prepares annual budget forecasts and oversees the preparation of submittals related to strategic planning balanced score cards, business plans and management briefings.
  • Reviews proposed organizational changes requiring establishment, consolidation, transfer, realignment, or regrouping of functions for one or more services, or sub-organizational units.
Work Schedule: Monday-Friday, 7:30am-4:00pm
Position Description Title/PD#: Health System Specialist/PD13307O and PD14659-O
Physical Requirements: The work is primarily sedentary, although some physical effort may be required. Work is typically performed in an adequately lighted and climate-controlled office.
Promotion Potential: The selectee may be promoted to the full performance level (GS-13) without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • May serve a probationary period
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; Resume, Transcripts, etc.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver’s licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • 5 CFR 330.502 - General restriction on movement within 90 days after competitive appointment applies.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Individual Occupational Requirement (IOR): The Health System Administration Series, 0671 has a minimum qualification entry requirement. Please select the statement below that best describes your experience and/or education to meet the individual occupational requirement for this position.
  • Administrative or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical or other service activities and provided knowledge of the following:
    • Missions, organizations, programs and requirements of health care delivery systems;
    • Regulations and standards of various regulatory and credentialing groups; and
    • Government-wide, agency and facility systems and requirements in various administrative areas such as budget, personnel and procurement. OR,
  • Education: Undergraduate and Graduate-Level Education in a major study -- hospital administration, public health administration or related fields such as business or public administration with course work in health care administration. OR,
  • Special Provision for In-service Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:
    • Assignments providing a knowledge of basic health system administration philosophies, practices and procedures and basic government administrative policies and requirements;
    • Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and
    • Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. AND,
Specialized Experience GS-12:
To qualify at the GS 12 grade level, applicants must possess at least one (1) full year of specialized experience equivalent to the GS-11 grade level that has equipped me with the knowledge, skills and abilities to successfully perform the duties of the position and that is typically in or related to the work of a Health System Specialist position. Specialized experience includes, but is not limited to: 1)Knowledge of advanced management principles and practices related to complex care delivery systems, such that deficiencies can be identified and resolved in collaboration with a wide variety specialized medical and administrative health care professionals; 2)Skill in applying analytical and evaluative methods and techniques to issues related to the efficiency and effectiveness of program operations performed administrative, technical, and nursing service personnel and health care providers sufficient to plan and conduct projects and studies to evaluate and recommend ways to improve the effectiveness and efficiency of health care services, using both quantitative and qualitative measures; 3)Knowledge of LEAN methodologies, Just Culture, Strategic Planning, and High Reliability Principles and their application in complex care delivery systems; 4)Knowledge of Joint Commission standards, Office of the Inspector General, Government Accountability Office and Other oversight bodies; 5)Organizational skills required to plan, manage, and coordinate efforts for multiple projects and initiatives simultaneously; 6)Oral and written communication skills sufficient to prepare and present reports, findings, and recommendations involving complex ideas, novel concepts, and controversial issues implementing specific actions regarding controversial issues, or new ideas and concepts (Must be able to present ideas, reports and concepts in a clear, concise manner to inform individuals and groups); 7)Analytical skills sufficient to prepare group information, analyze data, and identify correlations and trends in organizational metrics as well as their impact on care delivery, patient experience, staff satisfaction, and quality measures. (Note: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates and hours worked per week.)

Specialized Experience GS-13:
To qualify at the GS 13 grade level, applicants must possess at least one (1) full year of specialized experience equivalent to the GS-12 grade level that has equipped me with the knowledge, skills and abilities to successfully perform the duties of the position and that is typically in or related to the work of a Health System Specialist position. Specialized experience includes, but is not limited to: 1)Knowledge of advanced management principles and practices related to complex care delivery systems, such that deficiencies can be identified and resolved in collaboration with a wide variety specialized medical and administrative health care professionals; 2)Skill in applying analytical and evaluative methods and techniques to issues related to the efficiency and effectiveness of program operations performed administrative, technical, and nursing service personnel and health care providers sufficient to plan and conduct projects and studies to evaluate and recommend ways to improve the effectiveness and efficiency of health care services, using both quantitative and qualitative measures; 3)Knowledge of LEAN methodologies, Just Culture, Strategic Planning, and High Reliability Principles and their application in complex care delivery systems; 4)Knowledge of Joint Commission standards, Office of the Inspector General, Government Accountability Office and Other oversight bodies; 5)Organizational skills required to plan, manage, and coordinate efforts for multiple projects and initiatives simultaneously; 6)Oral and written communication skills sufficient to prepare and present reports, findings, and recommendations involving complex ideas, novel concepts, and controversial issues implementing specific actions regarding controversial issues, or new ideas and concepts (Must be able to present ideas, reports and concepts in a clear, concise manner to inform individuals and groups); 7)Analytical skills sufficient to prepare group information, analyze data, and identify correlations and trends in organizational metrics as well as their impact on care delivery, patient experience, staff satisfaction, and quality measures. (Note: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates and hours worked per week.)

There is no educational substitution for the GS-12 or GS 13 grade levels.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education substitution can only apply to the Individual Occupational Requirement.

There is NO education substitution for specialized experience for the grade level requirements.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

A supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

Documents Accepted:

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (VA)
  • Other (1)
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

Documents Required:
  • Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

How to Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 08/11/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12777111.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Agency contact information

VISN 19 HR Contact Center
Address
VA Oklahoma City Health Care System
921 Northeast 13th Street
Oklahoma City, OK 73104
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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