Clarification from the agency

This announcement is open to current, permanent Federal employees, Veterans eligible under VEOA, CTAP/ICTAP eligible and those eligible for consideration under an interchange agreement (Hybrid Title 38, Title 38, and Veterans Canteen Service).

Incumbent is involved in joint planning, coordination, and negotiation with respect to policy analysis, management decisions, financial data, and the conduct of highly sensitive policy matters affecting CAVHCS. Coordinates with other services and VISN to ensure that obligations are met (i.e., minutes, agendas, scorecards, monthly reports, website management, data book reports, business plan submissions budget submissions) and coordinates and leads special projects for the Assistant Director. Develops and coordinates action plans. Incumbent participates in strategic planning conferences to include agenda development, preparation of conference materials, planning for conferences, and sending out conference information.

The incumbent is responsible for identifying problems that may involve new or revised policies and procedures and bringing them to the attention of CAVHCS management for appropriate action. Participate in site visits to include pulling data, preparing reports, and conducting the site visits. He/she performs his/her duties independently or in conjunction with other facility and/or VISN staff. Assembles and analyzes program data regarding the Network, region, and the agency as a whole. He/she develops, evaluates, and recommends adjustments to organizational structures and management systems working closely with the Assistant Director. Incumbent contributes to the development of structures, systems, and processes for the overall health care delivery system. The incumbent develops and coordinates internal review systems to assure that administrative activities are in line with standards set by various accrediting and regulatory groups and higher agency authorities. Incumbent gathers information and prepares reports in response to various regulatory groups resolving deficiencies noted by initiating corrective actions

The incumbent manages special projects for major office or program issues of broad impact. Considers and implements new initiatives and projects to strengthen, facilitate, and integrate programs. Undertakes or participates in special projects, ongoing analyses, investigations, and initiatives that have high priority for high level management. This may involve producing complex analyses and written reports; organizing special committees, workshops, or other gatherings; initiating program reviews; developing or fostering cross-agency activities. Identifies and determines training priorities, conducts, and administers training programs, develops, and improves training guidance. May conduct classroom or other group-setting instruction.

The incumbent serves as medical center liaison for the Assistant Director as needed. He/she works closely with counterparts to develop and foster working relationships with other medical centers, and DOD agencies. The incumbent has primary responsibility to develop and enhance opportunities for non-VA care (NVCC) and other inter-governmental sharing opportunities. Works with the Chief of Community Relations and Stakeholders Relations Service personnel for special events throughout the year. Assist with programs for employee recognition and appreciation are regularly scheduled.

Performs other related duties as assigned.


Work Schedule: Full time, Monday - Friday, 8:00am to 4:30pm. Work schedule subject to change based on agency needs.
Telework: Ad-Hoc telework may be available on a case by case basis
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not authorized
Critical Skills Incentive (CSI): Not approved
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP
• Health Care Personnel (HCP) - See "Additional Information" below for details

Qualifications

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Individual Occupational Requirement: Applicants who meet the IOR described below are fully qualified for the entry grade but must also meet the specialized experience requirements below.

• Undergraduate and Graduate Education: In a major study of hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR,
• Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:
  • Missions, organizations, programs, and requirements of health care delivery systems;
  • Regulations and standards of various regulatory and credentialing groups; and
  • Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR,
• Special Provision for Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:
  • Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements;
  • Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and
  • Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.

In addition to meeting the above Individual Occupational Requirement (IOR) requirements, applicants must also meet the below specialized experience directly related to this position.

Specialized Experience: For the GS-12, you must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: strong analytical skills and background knowledge of administrative principles and healthcare management within the operation of a VA medical center; assessing and evaluating issues on medical center committees, and providing positions on various matters; using VA data systems, locating relevant program data, and analyzing and presenting results effectively; evaluating medical facility programs, identifying and addressing potential problems, and advising on budget formulation and financial implications; and exhibiting effective leadership qualities to manage and coordinate multi-disciplinary professionals.

NOTE: One (1) full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements and Work Environment: The work is primarily sedentary although some slight physical effort may be required, walking, and sitting are common parts of the job. The position does not have any physical demands, the incumbent will be required to travel throughout the Medical Center. Most work will take place in an office setting. Although driving to locations in the community and neighboring cities and states are necessary on a routine basis.

Work is performed primarily indoors in lighted heated/airconditioned offices. Some events are held outdoors in warm or cool temperatures. Normal risks and requirements of an office in a medical facility.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Resume

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• Other (1)
• Performance Appraisal
• Professional Certification
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

• Most recent SF-50 if you are a current or former Federal employee
• An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
• Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50's include:
  • Within grade increases at the highest grade held; or
  • Promotions with an effective date more than one year old; or
  • SF-50's at the highest grade held with an effective date more than one year old.

Next steps